MaxSold Reviews 1,351

I talked to Abner at max sold asked how the commission worked even gave a example if something sells for 100.00 Max sold only charges 30% = 30.00 to a max of 300.00 until 30% hits 300.00 dollars .
I signed up over 45 items . They are charging me $300.00 for the sale. My sales it was at 744.00 which to me would be in the 30% range = $223.00.
No they are charging me $300.00
My client was unable to get registered to bid and I bid for him which they are charging me 300.00 for that. Total charges 600.00 for selling $744.00. Do not deal with this company give your stuff aawy. Very poor communication poor way to register poor business ethics.

Bad been using these for years this was the absolute worst one. Bought vacuum for 49 bucks with tax 67. Said used once good working condition.. lies. When I got home it was in a bag that looked like a dog pooped in it the vacuum itself was disgustingly like filled with hair and clumps of crap.. here’s the kicker cord was frayed to the point of unsafe and when I noticed this an hr later when trying I sent maxsold a msg… my refund was denied because it was 49 not 50 dollars before tax and I should have examined it when I was there.. perhaps I should have asked to clean a piece of the carpet at their house as well? Worse scammers than marketplace and that by far was the grosser and last item I will ever buy stay clear safe yourself grief

Honestly, the employees I've encountered at the Lakeland, FL, pick up sites have been pretty good. I've bought ceramics, pottery, and glass dishes lots at three auctions and was surprised to see that at each auction pick up location, most of the items were wrapped up, taped up, and the boxes taped shut. Naively, I actual thought this was nice and I appreciated it, especially since at each site, I had several boxes of dishes to pick up. Although this did preclude me from inspecting the items, as well as the fact that none of the pick up locations had or provided areas for buyers to inspect their purchases. It was basically, here are your items, now be on your way. So, after being pushed out, I just took my purchases and left. However, when at home and unwrapping the items, some had major chips. Nothing in any of the descriptions of the lots of dishes I purchased stated anything about any/some items being damaged. Also, a power cord was missing which rendered the percolator useless. And then one lot of china I bought specifically listed dinner plates, but when I got the set home and unwrapped it, they were salad plates, not dinner plates. I completed the online forms to alert the company of all of its mistakes made and requested minimal percentages for refunds. The response I received was basically, TOUGH; if you don't review your purchases on site, you're screwed. I've purchased a LOT of glass and dishes. So, from now, I am going to write questions on the live auction sites for every lot I'm bidding on. And at every pick up site, I am going to require they provide me a comfortable area where they are going to wait for me to take my time to inspect each and every item, regardless of how long it takes.

I thought the idea of an online auction was a great idea to keep stuff out of the landfill and get a good deal on used items. The fact that they add on $45 on top of my bid of 145 as a premium is ridiculous. But the bait and switch alone wasn’t the worst part when I went to go pick up my item right at the time. They tell me too. I met by crutch, rude old ladies that have an attitude like I’m an annoyance to them by being there there was no organization of to where things were. The one lady tells me to go inside with a gentleman to find the item while another lady is yelling at me to not go through the house. First time ever using it and it will be the last learn from me go somewhere else.

I only started purchasing from Maxsold about two weeks ago and, in that short time, I’ve already spent a fair amount of money. Overall, I’ve been very satisfied with the products, the sellers, and the pickup process.
That said, this one-star review stems from a very disappointing experience. When you win an item, pickup must be done at a specific location and within a set time frame. If you need any adjustment, you’re instructed to contact Maxsold, who will then coordinate with the seller.
In my first three purchases, the sellers were extremely accommodating and helpful, which left me impressed with the customer service. Unfortunately, with my most recent purchase, I requested a different pickup date and emailed Maxsold. I never received a reply, so I called their contact center. The representative I spoke with was extremely rude, told me that “Randy” had already said absolutely not, and went as far as to suggest I shouldn’t have bought the items in the first place.
For me, customer service is a key driver of business success. Because of this incident, I immediately deactivated my account and will no longer be purchasing from Maxsold. This review is simply a reminder: empathy goes a long way in customer service—you never know what someone may be going through.

I was a buyer for a Maxsold auction. I love the idea, but the percent added on to the base bid was just too high. With their cut and taxes (for some reason? why taxes when we are buying used from another person?) it wound up being almost 25% additional cost on top. If you are bidding a small amount or get something for a super low price, it's not too bad. But those costs really, really add up, and it isn't the seller making that money either. From what I gather from other reviews as well, the seller has to pay a lot off the top of their earnings as well. I won't do this again, it just isn't worth it.

June 2025 I bid on and won a "new" (as described on the website) compact telescope. I drove out to Scarborough to pick it up and needed to be quick to get back as my wife needed the car. I picked up what looked like a new package and took it home. The next day I unpacked the box to find the telescope was missing pieces and the scope itself was misaligned so did not function. I contac ted MaxSold and was told that since I did not make a complaint at the pick up they would not refund my purchase. The did not address the incorrect statement that led to me buying the telescope in the first place. I have purchased a lot of things on this site, some good, some not so much but I always felt the descriptions were fair. I will never use this site again.

Do not sell with MaxSold. The juice isn’t worth the squeeze. Best case scenario is you spend several hours to make a few bucks. Worst case scenario, you spend time photographing, uploading items and captions, and then take time out of another day for the pickup window (4ish hours), and somehow owe THEM money.

Sell your items on Marketplace, have a garage sale, give them away. But don’t waste your energy or precious time with this company.

First time seller and Maxsold. I admittedly misread the commission fees and thought it was the lower of 30% or $300. In fact that it is the opposite where they take the higher of the two so when all bids start a dollar it’s really difficult to make it up to the thousand dollar mark to actually make some money. Even when the agent called me, because they do hound you, I was left with the understanding that it was actually the lower of the two. To my surprise I receive bill at the end for $33 because I only sold $266 worth of items. If you know your stuff is going to sell high sure you might make some money otherwise you’re better off to stay from maxsold and stick with marketplace, eBay or Kijiji or whatever other app is around.

REAL struggle to sell more than the $300 commission. This is because bids start at $1.00. It isn't worthwhile to do an auction for a loss, or give away new items for $1.00 or just make enough to cover the commission. Also buyers create dangerous pickup situations that can lead to insurance claims for the seller by ignoring their pickup time and overcrowding. Maxsold has not been willing to help make pickup safer for all buyers and sellers especially seniors and children.

I bought a lamp described as "great condition," and wanted to test it on-site at pickup. The Maxsold employees denied entry to the house to anyone who asked, and there was no outdoor electrical plug. Upon taking the item home, it did not turn on, and I noticed the lamp was actually quite dented on one side, which surprised me that I hadn't noticed before bidding. I compared it to the auction photos and it was not dented in the photos, so my guess is it fell in the meantime and was broken. I explained this in the claim form and was denied a refund because I didn't complain at pickup, where I was unable to even plug it in to test. The people at the pickup site were pleasant and the man ahead of me had already had a heated exchange trying to get into the house to test another item, so I didn't repeat the fight, but I knew there was no way I'd be permitted to plug in the lamp without leaving. I'm quite disappointed in the ethics of the exchange from Maxsold, and I'm disappointed I can no longer trust them to describe items accurately.

This company are thieves. I had a $500 sale and they stole $300. They punish the seller. If i was you and a seller run as fast as you can away from this company. Basic scam they run.

Zero F’s given.

They don’t accept credit cards from anywhere but US/Canada. Attitude of all reps regarding this is shoulder-shrugging.

Shame

Giving Maxsold 5 Stars because have always had a good experience with auctions I've participated in.
HOWEVER THEY GET 1 Star for my latest devastating auction pick up 5/3/2025 in Beverly Hills.
I had purchased and won a very valuable lot of perfume bottles that were not there when I arrived for the pick up. The lot of 16 perfume bottles had been allowed to be taken by another bidders. Correction stolen. The team on site scrambled and avoided me then directed me to the girl at the check-in. I requested that we call the police as this was a theft and they advised me that we don't know if it's a theft someone may have accidentally taken a valuable lot of perfume bottles. They were reaching out to bidders to see if someone accidentally took them and if so, please return the lot. Yes a thief is gonna return what they stole. Total incompetence
Maxsold FAILED not follow their protocol policy of requiring ID upon pick up . With only two people working the inside for bidders picking up, there was inadequate monitoring of lots that were valuable. These perfume bottles were just set out on a table when they should have been put in a safe secure place until I arrived. As an eBay seller I spent hours researching the lot and I know the resale value was well over $2000. I have incurred a significant loss of income for projected sales given I don't have the items to sell now. I will continue to address this heartbreaking situation with heads of a Maxsold and hope to come to a desired resolution.
Bottom line is I believe this was an inside job!
I will continue to participate in Maxsold auctions because I have found amazing deals, but I do expect respect from Maxsold on their incompetent failure to follow their own policies.

new owners are awful. Seller and buyer beware

Absolutely worse service I have ever experienced in an auction, be careful when you guy from this site, especially if the items if of precious metals or similar, even if they describe the item as gold, it might very well not be, they expect you to bring a specialist or be able to test it yourself when you pick it up, if not even if they sold you a normal metal instead of gold, I advice extreme caution when buying on this site.

When a item states "needs Cleaning" should be more specific, when the items are covered with mouse feces.. also when a brand name is listed ,the items should match the brand name.. I requested a refund for half, but was denied because i did not complain on site.. i wanted to put on gloves before i handled anything when i saw the amount of mouse feces in the kitchen where my items were located.. I ended up discarding everything i picked up from the auction

I wish there was 0 stars for me to choose. Scam!!! Be careful!!! They sell bad stuff, fake stuff. I went here for the first time today:

Toronto (Ontario, Canada) PARTNER MANAGED Reseller Online Auction - Queen Street West
1623 Queen Street West, Toronto, ON, M6R 1B3

Tried to set up an account and my password kept disapearing

scam all the way beware

MaxSold is an online auction company. Buyer BEWARE!!! Anything that has to run, whether it’s mechanical or electrical or whatever. MaxSold will not protect the buyer. Sellers can and do sell damaged and non functioning items. The buyer has little to no recourse. The seller should be responsible for the item and the refund and the MaxSold costs.
Testing it on pickup is useless. You’ve already paid and then it’s a confrontation with the people at the site. And they aren’t going to refund you.