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MaxGaming.fi Reviews 150

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Good selection of ISO nordic layout key caps. Really fast delivery. I have made more than 10 orders and once one item was missing. Customer service was great and I got missing item without any hassle.... See more

Company replied

Rated 1 out of 5 stars

I bought computer parts for my son from Max Gaming, but unfortunately they weren’t compatible and didn’t fit. I wanted to return them since it was clearly a case of mismatched/incompatible... See more

Company replied

Rated 4 out of 5 stars

Havent received the product yet but I can say i dislike the fact that the return policy is so unclear. Thats a major minus for me personally since i always pay via bill/klarna if i happen to have... See more

Company replied

Rated 5 out of 5 stars

I like it a lot. Very fast shipping, I received my order the next day after it was shipped. I hope you guys add the option to sort products by discount percentage.

Company replied

Company details

  1. Computer Store

Written by the company

Mikäli rakastat pelaamista ja e-urheilua, olet tullut oikeaan paikkaan. MaxGaming täydentää jatkuvasti valikoimaansa viimeisimmillä pelimaailman uutuuksilla ja käy suurennuslasin kanssa läpi koko alan tarjonnan voidakseen tarjota sinulle ainoastaan parasta.


Contact info

3.9

Great

TrustScore 4 out of 5

150 reviews

5-star
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1-star

Replied to 81% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Great customer service

Great customer service. Understanding and helpful (shout out to Jacob!). Ready to accommodate customer's requests at their own cost. Definitely will be shopping there again.

20 March 2024
Unprompted review
Rated 1 out of 5 stars

Do yourself a favor and shop local if you want better customer experience.

Not only did they have a horrible customer support, toxic warranty policies towards the customer (I've never had this bad customer service anywhere while shopping online on "trusted sites"), they also appear to delete some negative reviews as they deleted my completely valid criticism here as invalid. Idk what should I say at this point. Or what am I even allowed to say by their standards lmao. Starting to sound more and more scammy by the minute. It's actually wild that companies like this exist in EU.

11 January 2024
Unprompted review
Rated 2 out of 5 stars

Cannot recommend MaxGaming

Cannot recommend MaxGaming. I bought a gaming mouse. It had some loose parts and gave a rattling sound while shaking. The left button had about 1 mm play and shooting accuracy was poor.

I send them videos to prove my point but MaxGaming said there was nothing wrong with the mouse. So, I returned the mouse. I had to pay the delivery costs both ways, so I lost about 10 euros with this adventure.

Then I bought the same mouse elsewhere and got a flawless one. No rattling, no play. No more MaxGaming.

Otherwise one star, but I must admit that sending back was easy because I got a bar code. Also communication was easy with e-mail. Just some difference in opinion about a defected item. Therefore: **.

23 December 2020
Rated 1 out of 5 stars

Very disappointed

I preordered a keyboard. Received it over a month past the preorder shipping date and the product was not as shown on the website (incorrect color scheme and vinyl). Customer service was rude, didn't even awknowledge the issue with product and delays in delivery. I am never ordering from them again.

13 August 2020
MaxGaming.fi logo

Reply from MaxGaming.fi

Hello, Sorry to hear that of course but the pre orders can differ and they have a preliminary date that we set on the website when you place your order and you are aware of that when the order is placed. And the ducky keyboards that you are speaking of change every Chinese new year and that is nothing that we can do about I´m afraid that is the manufacturer that change. Never glad too see an unhappy customer but hopefully you can look back and see it from our end as well! Have a great day!

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