I've bought 3 mice from this site over two separate orders, and each time everything went perfectly. My items arrived well ahead of schedule, even with the cheapest delivery option. I also once requ... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First time buyer at maxgaming, i am very pleased with them. I 100% recommend! My order was quickly processed and shipping was Quick. Pricing is very nice aswell! For the last 5 years ive been into the... See more
Company replied
Prices , shipping time variety of products , innovations such as the lighter base of mouses . Like is the best place to order every time I m ordering from u guys all is on point I don’t have to worry... See more
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+ Delivery times + Support + Large selection -+ Somewhat good website it can be better + Good sales I love this shop, it arrives always fast, the support is incredible nothing else to say. Than... See more
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Company details
Written by the company
If you love gaming and esports, you have come to the right place! At MaxGaming we are constantly in pursuit of the latest in gaming and scouring the market to be able to offer you the absolute best. With our safe payments and exceptional customer support, you will always be comfortable shopping with us.
Contact info
Johanneslundsvägen 12, 19461, Upplands Väsby, Sweden
- info@maxgaming.com
- maxgaming.com
3.7
Average
406 reviews
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Replied to 95% of negative reviews
Typically replies within 2 weeks
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For sure the delivery has to be fixed
For sure the delivery has to be fixed. It's seller responsibility to have an acceptable delivery from the courier. After more than 1 week to receive a tony packet within europe.
22 March 2026
Reply from MaxGaming.com
Thank you for your feedback.
We understand your frustration regarding the delivery time. While we always aim to ensure fast and reliable shipping, delivery times can sometimes be affected by the courier and external factors outside of our control.
In this case, the selected shipping method was a letter service, which is our most economical option and typically has a longer delivery time compared to tracked or express alternatives.
That said, we continuously work with our shipping partners to improve the delivery experience and meet customer expectations.
Reply from MaxGaming.com
Thank you for your feedback! Glad to hear you’re happy with the fast delivery and quality products 😊
I had great expirience.
20 March 2026
Reply from MaxGaming.com
Thank you for your feedback! Glad to hear you had a great experience 😊
Horrendous website
Horrendous website. Waited almost 40 days for my package and it didn't even ship. They even lost my parcel at some point and had to find it and retrieve it. They gave me a refund at the very least. (which still didn't arrive) Never gonna buy anything from this shop ever again. Customer service was kind, but that's pretty much useless if it doesn't even help. Their headquarters isn't even 24 hours away from my location, so I don't even wanna imagine how terrible it is outside of Europe.
11 February 2026
Reply from MaxGaming.com
Hi,
Thank you for your feedback. We completely understand your frustration and truly regret that this has been your experience.
As previously communicated, we have issued a full refund for your order.
We fully agree that this situation did not meet the level of service we aim to provide, and we sincerely apologize for the inconvenience caused.
I recieved the wrong product. (&Customer service issue)
I received the wrong product, but reading back in the statements it is also shown as the one I received. (G502 HERO mouse skates, on all statements and what I received were the G502 X mouse skates.)
These obviously don't fit. The packaging of the item that I received looked identical to the correct version, minus some small lettering on the back. Because I opened it before realizing, and in their statements it showed up as the correct item, I can't return it.
I am still talking with them, so I will adjust the rating accordingly.
I ended up receiving a coupon for part of the cost. not quite the happy resolution, but i dont feel like i could receive the proper replacement anyways.
16 March 2026
Unprompted review
Reply from MaxGaming.com
Thank you for your feedback, and we’re sorry to hear about the confusion with the product.
We understand how frustrating it is when the item doesn’t match expectations, especially when the packaging looks very similar. We can see that you are already in contact with our support, which is great.
This will of course be resolved, and we will make sure to look into your case properly and find a suitable solution for you. Please continue the dialogue with our team so we can assist you further.
Very good service good price and fast…
Very good service good price and fast delivery. Thanks
13 March 2026
Reply from MaxGaming.com
Thank you for your feedback! Glad to hear you’re happy with the service, price, and fast delivery 😊
Quick International delivery and a wide…
Quick International delivery and a wide range of products available
9 March 2026
Reply from MaxGaming.com
Thank you for your feedback! Glad to hear you’re happy with the quick international delivery and the wide range of products available 😊
Radio silence after swapped package
On 20/02/2026 I placed an order that was scheduled to be delivered on 26/02/2026.
That same day I received a email from support stating that my order might have been swapped with another.
As soon as I received the package that day I confirmed it was the wrong order and emailed them back right away, asking them to send me a shipping label so I can get the package back to them.
Now a week later I have still not received any reaction from them despite multiple emails and a message on Instagram as well.
I would like this situation to be resolved as soon as possible so I can get my order, and the other customer can receive their order that is currently still in my possession.
20 February 2026
Unprompted review
Reply from MaxGaming.com
Thank you for your feedback, and we’re sorry to hear about the mix-up with your order.
This is obviously not the experience we want for our customers, and we understand your frustration. It sounds like something may have gone wrong with the follow-up, which is not how this should be handled.
Please contact our customer support again with your order number so we can locate the case and resolve this as quickly as possible. We’ll make sure the return label is provided and that you receive the correct order.
Thank you for your patience while we sort this out.
Best place to buy gaming gear in Europe
Thank you for being the best place to buy gaming gear in Europe! Cheap shipping, fast delivery, Plethora of stuff and at reasonable prices.
4 March 2026
Reply from MaxGaming.com
Thank you for the kind words! We’re really happy to hear that you appreciate our selection, prices, and fast delivery 😊
It means a lot to us that you see us as a great place to buy gaming gear in Europe!
Very good Support my Boy Linn hooked me…
Very good Support my Boy Linn hooked me up with the good stuff. Jokes by side the Support was very heplful I was very amazed how quick everything went. Much love
26 February 2026
Unprompted review
Reply from MaxGaming.com
Thank you for the awesome review! 😄
We’re glad to hear the support was quick and helpful!
Excellent service! The site is amazing !
The site is amazing - clean, without unnecessary complications, good classification of gaming mice, huge amount of models, excellent service, good options for delivery, good communication with the client. This is one of the best experiences that I had with online shopping. Thanks to whole team ! Keep good job ! And ... the team is highly responsive, which is very difficult to find these days ! Highly recommend this site !
24 February 2026
Reply from MaxGaming.com
Thank you so much for your fantastic review! 😊
We’re really happy to hear that you appreciate the clean design, wide selection, delivery options, and communication. It means a lot to us that this has been one of your best online shopping experiences.
Thanks for the kind words to the whole team!
Terrible company. Stay away.
Terrible company. Stay away.
I bought a new Artisan mousepad. It arrived defective with glue on it. I had an unboxing video btw.
I returned the item for a full refund and they tried to screw me over saying they wouldn't refund the shipping and the return shipping because they didn't consider a cosmetic damage a defect.
I had to open a PayPal dispute, which I obviously won, to have my money back.
Their behavior is illegal in the EU. Know your rights and don't let this company cheat you.
12 February 2026
Unprompted review
Reply from MaxGaming.com
Thank you for your review. We’re sorry that the case was experienced this way.
We want to clarify that the order has now been fully refunded. During the handling we assessed the condition of the product and informed you of the available return options according to the applicable return terms. We understand that you disagreed with that assessment, which is why the case continued via PayPal.
We regret that the process felt frustrating and unclear, and that it led to this impression of us.
They shipped my product immediately and…
They shipped my product immediately and got it relatively fast in excellent condition. Would buy from here again.
30 January 2026
Reply from MaxGaming.com
Thank you for your review! Glad to hear your order arrived quickly and in excellent condition 😊
We’d be happy to have you shop with us again!
I ordered from maxgaming at least 15…
I ordered from maxgaming at least 15 times and everytime the order was perfect, just as described and just as you could expect. 10/10 everytime.
10 February 2026
Reply from MaxGaming.com
Thank you for your review! It means a lot to hear you’ve ordered so many times and had a perfect experience every time 😊 10/10 is greatly appreciated!
Horrible experience
Horrible experience , my order went missing under Christmas boom requested a refund due to carrier issues after one month they refused and requested an investigation with the carrier. I had to raise a claim with my bank that took another month . I will never order again from this website as they are not serious and refuse to follow shipping laws basically when the package leaves their warehouse it’s your problem !
12 December 2025
Unprompted review
Reply from MaxGaming.com
Thank you for your review.
We’re sorry to hear about your experience and understand how frustrating a lost shipment can be, especially during the busy holiday period.
After the carrier investigation confirmed that the parcel was lost in transit, the order was fully refunded from our side. When a package is reported missing, we first need to follow the carrier’s investigation process before a refund can be issued, as required in these situations.
We regret that the handling time felt long and appreciate your patience while the case was being resolved.
Another BEST
Just a new and best shop for hardware and gaming gear!
I hope they will continue with this insane quality.
I got the item in 3 days and i'm in Italy!!
3 February 2026
Unprompted review
Reply from MaxGaming.com
Thank you for your review! We’re really happy to hear that you’re enjoying the shop and our quality 😊
Great to know your order reached you in just 3 days all the way to Italy! We’ll do our best to keep it up.
Best!!
I live in Switzerland, and it’s hard to find good PC peripherals here. With MaxGaming, you can get everything you need, and the DHL Express delivery is very fast, usually within 1–2 days.
29 January 2026
Reply from MaxGaming.com
Thank you for your feedback! We’re glad to hear that MaxGaming makes it easier to find good PC peripherals in Switzerland and that DHL Express delivery has been fast and reliable 😊
I've bought most of my PC setup parts…
I've bought most of my PC setup parts from MG, and they're amazing. I had a functional issue with one of the products, and the service was really quick to help. Shipping is fast too, so I also use them for last-minute gifts.
29 January 2026
Unprompted review
Reply from MaxGaming.com
Thank you for your review! We’re really happy to hear that you’ve built most of your setup with us and that our service could help quickly when you had an issue 😊
Great to know you can rely on us even for last-minute gifts!
The don't listen to the customer
The don't listen to the customer. Their shipping times are awful. I sent emails asking to cancel the parcel, they don't respect it. Even though IT WAS NOT SENT YET.
26 January 2026
Unprompted review
Reply from MaxGaming.com
Hi,
Thank you for taking the time to leave feedback.
We're sorry to hear that your experience did not meet your expectations. We always aim to provide timely and helpful service, and it's unfortunate that you feel we fell short in this case.
To clarify, at the time your cancellation request was received, your order had already been processed and handed over to the carrier, which means we were no longer able to cancel it. We understand this was not the outcome you hoped for, but we followed standard procedure based on the order status at that time.
Additionally, we noticed that the shipping address provided at checkout was incorrect, which may have contributed to the delivery issues. Unfortunately, once a parcel has left our warehouse, we are limited in the changes we can make.
We’re always here to help within the scope of what’s possible, and we do our best to act swiftly on all customer inquiries. If there’s anything we can assist you with moving forward, I have sent you an e-mail, so feel free to respond to us there.
Best regards,
MaxGaming Team
quick reliable Shipment
quick reliable Shipment
shipment 1-3 days
Works fine
quick costumor support reply
10/10 recommended
23 January 2026
Reply from MaxGaming.com
Hi,
Thank you so much for your kind words and fantastic feedback!
We're thrilled to hear that you were happy with the fast shipping, smooth experience, and our support team’s response time.
It means a lot to us that you’d recommend us, we’ll keep doing our best to deliver top-notch service every time!
Hope to see you again soon. Until then, happy gaming! 🎮
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