I had two vehicle inspections done in two of your store in two back to back days, Peekskill and Yorktown. 5 Stars for Peekskill, got all my documents. The day prior my other car was inspected in York... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I walked in around 8:45 PM with a suspected flat tire for my Tesla Model Y and I was done and driving out in less than 40 mins with the screw removed and tires properly inflated. The service was not... See more
Been going to this particular Mavis in Yorktown Heights for over thirty Years. Wife's car needed a state inspection so she made an appointment for a Sunday at 1PM. Got a call in the morning stating... See more
Quick, efficient service. Let me know of issue that I was not aware of and corrected it
Company details
Written by the company
For more than 50 years, Mavis has been selling discount tires that are identical to tires sold elsewhere at higher prices. Mavis has the expertise and experience to provide our customers with their ideal tires and save them money in the process.
The Mavis Tire Difference:
Written by the company
- DISCOUNT TIRES AT CERTIFIED LOW PRICES Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee. 30-DAY PRICE GUARANTEE If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. ONLINE SHOPPING CONFIDENCE Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns. NO-HASSLE RETURNS We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase. FREE SERVICES FOR MAVIS CUSTOMERS Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check. OVER 338 RETAIL LOCATIONS Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.
We Will Beat Any Price!
Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.
Contact info
344 Kear St., 10598, Yorktown, NY, United States
- 9149623171
4.6
Excellent
41 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 55% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Mavis Tire - Yorktown
Thank you so much for taking the time to rate us. We know how busy life can get and it means so much. We look forward to delivering this level of service every visit!
Quick and prompt attention
I walked in around 8:45 PM with a suspected flat tire for my Tesla Model Y and I was done and driving out in less than 40 mins with the screw removed and tires properly inflated. The service was not only prompt but courteous and the staff kept me smiling all through.
Keep it up, Mavis @ Yorktown
25 June 2024
The team is always courteous
The team is always courteous, knowledgeable, friendly, and have a great attitude.
7 May 2024
Good/Bad Customer Service
I had two vehicle inspections done in two of your store in two back to back days, Peekskill and Yorktown. 5 Stars for Peekskill, got all my documents. The day prior my other car was inspected in Yorktown. I wasn't provided the State of NY Inspection Report. I went to get it and was threaten by Brian? Manager, took pictures of my plate n vehicle and told me I would hear from his friend the cop! All because he didn't like my review.
12 March 2024
I was taken care of quickly 👍🏻
18 October 2023
Efficient, high quality service
Quick, efficient service. Let me know of issue that I was not aware of and corrected it
4 August 2023
Mavis in Yorktown Heights, NY
Been going to this particular Mavis in Yorktown Heights for over thirty Years. Wife's car needed a state inspection so she made an appointment for a Sunday at 1PM. Got a call in the morning stating their only inspection person called out. She made another appointment while on the phone for Monday at 11AM.
She gets there on time and is told that the inspection could not be performed because they "had run out of stickers". Didn't they know there were no stickers left the last time their only inspector was at work? When she asked why she didn't get a call this time to cancel the inspection, the person behind the counter said that he didn't get around to it yet and said he didn't care if she went to a competitor for service. Corporate was nice about it and arranged for an inspection about two hours later at the Mavis in Cortland. As it turned out, they gave me a free inspection for my wife's trouble, but failed the car's inspection for bad wipers, so the $35 I saved on the inspection paid for the wipers.
3 July 2023
Unprompted review
They are going out of there way for…
They are going out of there way for there customers
17 December 2022
The service was great & timely
The service was great & timely. Isaac was very knowledgeable and took the time to explain what was done, what was needed, and what should be tackled on the next visit. The other rep was also great. He was helping out from Carmel. Great team! I’ll be back..
5 November 2022
Unprompted review
I stopped by to get my tires rotated…
I stopped by to get my tires rotated and re-balanced. I was in and out in under an hour. Thank you,
30 July 2022
Outstanding and quick service.
22 July 2022
Very quick and efficient service in a…
Very quick and efficient service in a last minute notice. Thanks again for your service to my vehicle.
15 July 2022
Knowledgeable & helpful Manager
I brought my car for an inspection…Eric performed a thorough visual inspection before processing my vehicle informing me of potential issues. He was very knowledgeable and explained multiple solutions/alternatives which i found extremely helpful…excellent customer service.
11 July 2022
The Worst Car service place ever.
I will not even give Mavis Discount Tire one star, they should get negative star.
We sent in our car to replace all tires because they are old, need to be replaced. First day, they said they found tires we need in their warehouse and they can do it the day we scheduled with them. Then at the end of day, they said they couldn't do it, has to be next day. Next day, half day passed, they said the tires will be shipped and they maybe able to finish the replacement. Half hour later, they called and said the tires work is done. We got in, paid and picked up the car. Then I notice the old tires are still on the car, nothing changed. So we walked in to talk to them. They said they thought we only need one tire changed, so they only changed one. Who will come in to change only one tire unless there is a flat. So I asked them which one we asked you change? How did you decide which one to change? They couldn't answer. One employee walked to the car with us, and he agree there was no singe tire has been changed.
What an outrageous experience, and I didn't hear they say sorry.
With such a bad management and a dishonest place, I will never use them ever again. I also recommend people staying away from this business.
14 April 2022
Unprompted review
Reply from Mavis Tire - Yorktown
Dear customer, we are so sorry for this entire experience. The store should have been able to answer your questions and inspire confidence in our abilities and diagnosis. This is absolutely not up to our standard and we are eager to connect with you to see what we can do! We appreciate you bringing this to our attention and will absolutely be using this as a training opportunity. Please call us at 914-984-2500 option #2 so we can assist!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.