Very good customer service, was able to schedule and come in right away and they were very eager to help.

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The guys took great care of my vehicle at this Mavis location. Justin and Cutter both helped answer questions I needed to know the answers to. They even allowed my vehicle to stay for longer without a... See more
Company replied
On 11/07/2025 I took my vehicle to Mavis because the of a squealing noise when braking. The gentleman at the front desk stated my vehicle would be checked to confirm what is causing the squealing nois... See more
I’ve been going to Mavis (previously NTB) for my car repairs for almost 20 years without one complaint. John and the team are quality mechanics, the cost is reasonable, and excellent customer servic... See more
Company details
Written by the company
For more than 50 years, Mavis has helped drivers save on tires and automotive service. Today, more than 1,600 Mavis service centers across 36 states offer tires from leading brands, along with brakes, oil changes, wheel alignments, batteries and other maintenance and repair services. With a broad tire selection, knowledgeable guidance and a commitment to competitive prices, Mavis helps customers find the right tires and keep their vehicles running smoothly.
The Mavis Tire Difference:
Written by the company

- DISCOUNT TIRES AT CERTIFIED LOW PRICES Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee. 30-DAY PRICE GUARANTEE If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. ONLINE SHOPPING CONFIDENCE Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns. NO-HASSLE RETURNS We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase. FREE SERVICES FOR MAVIS CUSTOMERS Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check. OVER 338 RETAIL LOCATIONS Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.
We Will Beat Any Price!
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Contact info
4600 Kirkwood Hwy, 19808, Wilmington, DE, United States
- 3025490245
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Replied to 31% of negative reviews
Typically replies within 1 week
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Very good customer service
Very good customer service, was able to schedule and come in right away and they were very eager to help.
David was very friendly
David was very friendly and the phone rep found me a slightly further location to take me right away, opposed to a 2 hour wait.

Reply from Mavis Tire - Kirkwood hwy
Excellent service and friendly and fast

Reply from Mavis Tire - Kirkwood hwy
The guys took great care of my vehicle…
The guys took great care of my vehicle at this Mavis location. Justin and Cutter both helped answer questions I needed to know the answers to. They even allowed my vehicle to stay for longer without any additional fees while parts were delayed in the shipping process.

Reply from Mavis Tire - Kirkwood hwy
I’ve been going to Mavis (previously
I’ve been going to Mavis (previously NTB) for my car repairs for almost 20 years without one complaint. John and the team are quality mechanics, the cost is reasonable, and excellent customer service is a priority. Highly recommend!
Failure to Repair
On 11/07/2025 I took my vehicle to Mavis because the of a squealing noise when braking. The gentleman at the front desk stated my vehicle would be checked to confirm what is causing the squealing noise. After being checked I was told the front brake hoses, brake rotors, brake calibers and brake pads needed to be replaced. Also a brake system flush needed to be done. After the "repair" was completed and I paid $1175.92, I noticed my vehicle was still making the squealing noise. I contacted Mavis and informed that my vehicle was still making the squealing noise. They told me to bring it back and when I did I was given an additional estimate of $1505.82 to fix an issue I already paid $1175.92 to fix. That's $2681.74 for a "repair" that was never done. Luckily someone suggested Reds & Sons Auto Repair where my vehicle issue was actually repaired and at a lower cost.
Quick service
I stopped in with no appointment and was helped right away. Staff was friendly and the service was quick and done correctly without a long wait.

Reply from Mavis Tire - Kirkwood hwy
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