Boss man Steve came in clutch the store in Shorewood rejected service on my car because they had no one that could lift a corvette but Steve said he’s got it no issue and go me right.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This was my second visit to Mavis Tire. They did a great job the first time!. This visit I was very pleased that they took the extra time to explain what was going on with my brake hydraulic system. B... See more
Company replied
Awesome service!!! At the Joliet IL. Location. The employees there are very down to earth and took care of my tires and my brake light. Very nice place and the employees!!!👍
Steve and the team were great. I was in and out in no time thank you
Company details
Written by the company
For more than 50 years, Mavis has been selling discount tires that are identical to tires sold elsewhere at higher prices. Mavis has the expertise and experience to provide our customers with their ideal tires and save them money in the process.
The Mavis Tire Difference:
Written by the company
- DISCOUNT TIRES AT CERTIFIED LOW PRICES Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee. 30-DAY PRICE GUARANTEE If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. ONLINE SHOPPING CONFIDENCE Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns. NO-HASSLE RETURNS We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase. FREE SERVICES FOR MAVIS CUSTOMERS Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check. OVER 338 RETAIL LOCATIONS Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.
We Will Beat Any Price!
Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.
Contact info
3350 Mall Loop Dr, 60431, Joliet, IL, United States
- 7792040136
3.5
Average
6 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 55% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolutely frustrated with Mavis Tire
Absolutely frustrated with Mavis Tire and their complete refusal to honor their tire warranty. I brought my AWD Mazda SUV in because of the tires I purchased a year ago has severe outer edge chopping that is causing a loud howling noise while driving, along with obvious feathering on the edges. Even the dealer confirmed the tires are defective and causing the noise.
Instead of standing behind the warranty, Mavis Manager wants to replace only ONE tire on an AWD vehicle. Which we contacted corporate for help with the issue, we were told by the Manager of the store that we should hear something in a couple of days, so far after calling corporate and speaking with a few people, who blames the store management for not sending the correct tire information, it's been almost 3 months and nothing yet, still waiting for corporate to call. Anyone who understands AWD systems knows mismatched tread depth can cause drivability problems, pulling, and unnecessary stress on the drivetrain. Replacing just one tire is irresponsible.
What made this even worse was hearing Kevin, the manager at the Joliet Mavis location, openly admits that “corporate just bounces people around and does the minimum if they do anything at all.” That tells you everything you need to know about how this company treats customers after the sale.
They were happy to take my money when I bought the tires, but when there’s a legitimate warranty issue, suddenly they want to do the bare minimum and ignore the actual problem. Between the road noise, uneven wear, and poor customer service, I would never recommend Mavis Tire to anyone. Please let friends and family know to not go there.
Save yourself the headache and go somewhere that actually stands behind their products and warranties.
2 April 2026
Unprompted review
Great service and workers
Boss man Steve came in clutch the store in Shorewood rejected service on my car because they had no one that could lift a corvette but Steve said he’s got it no issue and go me right.
12 April 2026
Unprompted review
Reply from Mavis Tire - Joliet
Thank you so much for the kind words. We truly appreciate you taking the time to rate us and provide feedback. We look forward to seeing you again and providing another incredible experience!
Reply from Mavis Tire - Joliet
Thank you for the positive words! When our customers are happy, we’re happy. We look forward to doing business with you again in the future!
This was my second visit to Mavis Tire
This was my second visit to Mavis Tire. They did a great job the first time!. This visit I was very pleased that they took the extra time to explain what was going on with my brake hydraulic system. Brakes are working perfectly. I trust these guys. You can too. Thanks again!
18 October 2025
Unprompted review
Reply from Mavis Tire - Joliet
Thank you so much for taking the time to rate us. We know how busy life can get and it means so much. We look forward to delivering this level of service every visit!
Steve and the team were great
Steve and the team were great. I was in and out in no time thank you
22 January 2025
Awesome service!!
Awesome service!!! At the Joliet IL. Location. The employees there are very down to earth and took care of my tires and my brake light. Very nice place and the employees!!!👍
3 March 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.