Matt's Flights Reviews 166

TrustScore 4 out of 5

3.8

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Rated 3 out of 5 stars

Very quick replies - but I joined as a lifetime member & I have never received any reply that was less expensive than what I found myself via Expedia. So cost was not beneficial at all.

Rated 5 out of 5 stars

A couple of years ago I signed up my wife (who travels more than me) for Matt's lifetime membership. Recently we needed to find a flight itinerary for the two of us for September 2025 between the USA... See more

Rated 5 out of 5 stars

Less than a week ago I became a Premium Subscriber to Matt's fights and the membership has already paid for itself literally 20x over. My girlfriend and I are planning a trip to Indonesia in March an... See more

Rated 1 out of 5 stars

I can find less cost on other flight internets. Not a good price at all. What I was saying was on one of the advertised advertisements there was an article stating a couple found round trip tickets... See more

Company replied

Company details

  1. Travel Agency

Written by the company

Cheap flight newsletter bringing hundreds of thousands of subscribers the cheapest flight deals known to mankind! Sign up for free to get cheap flight email alerts now.


Contact info

3.8

Great

TrustScore 4 out of 5

166 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 16% of negative reviews

Typically takes over 1 month to reply

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Rated 3 out of 5 stars

Not worth it so far ...

Just joined and requested a slightly tricky travel plan: RT for me but 1-way return for someone accompanying me back. Got Google Flights searches in response, which I have done on my own for years. I even found more options than they did when I did the search myself.

Not sure why I paid their fee if they're just going to use Google Flights. And I certainly didn't feel like I got customized customer service, as I asked for both RT and 1-way options for my fellow traveler. I had to ask twice.

25 March 2026
Unprompted review
Rated 3 out of 5 stars

Very quick replies but..

Very quick replies - but I joined as a lifetime member & I have never received any reply that was less expensive than what I found myself via Expedia. So cost was not beneficial at all.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Matt is quick at responding and…

Matt is quick at responding and accommodating when I needed to make changes!! He also took his time to look into an event we are planning, when he didn't have to!! I am excited to utilize his expertise now, and in the future!!! Thanks Matt!!

8 January 2026
Unprompted review
Rated 5 out of 5 stars

Matts travel

Matts travel, is hands down the best airport transfer ive used,
On time
Communication was on point
Super friendly
Keep up the good work matt, we will be back 💙

2 January 2026
Unprompted review
Rated 5 out of 5 stars

I'm glad that I subscribed!

I was researching fares from Florida to Buenos Aires and found them to be rather steep. I contacted Matt, who found a great fare for me, saving me $500.00. My subscription was worth every penny. Thanks, Matt!!!

2 December 2025
Unprompted review
Rated 1 out of 5 stars

Don't sign up! The "free" trial is a scam!!

Don't sign up!! Not even for the "free" trial!! I have been trying to get out of this for months, and Matt does not honor the cancelation agreement as stated. I'm being charged $149, and I have NEVER used the service once. I immediately wrote to cancel, deleted and blocked the emails, as they are way too frequent and there was nothing relevant to me. I did this on day one! Yet...Matt will not refund the $149! He must be desparate for cash and/or have no morals

18 August 2025
Unprompted review
Matt's Flights logo

Reply from Matt's Flights

Hello, This is furthest from the truth and unfortunate that you feel the need to go out of your way to express this. We always provide refunds and reply to our customers within hours, typically within minutes.

Rated 5 out of 5 stars

Matt's Flights - Worth Its Weight in Gold

Less than a week ago I became a Premium Subscriber to Matt's fights and the membership has already paid for itself literally 20x over. My girlfriend and I are planning a trip to Indonesia in March and Matt found us a Business Class ticket that is $2000 less than anything else I could find on my own or through consolidators. I couldn't be happier. PLUS Matt's turnaround is remarkably fast. Thank you so much for this incredibly invaluable service.

25 June 2025
Unprompted review
Rated 1 out of 5 stars

pulled against Trust pilot guidelines

billed $97 March 7, 2025 from Matt's flights.
Have not used them in a long time.
Called the only phone number I can find. 954-536-4375 and got a message and no one responds as I gave out my phone number and no explanation and no service.

16 May 2025
Unprompted review
Rated 1 out of 5 stars

I was recently billed for a membership…

I was recently billed for a membership to Matt's Flights. I did not sign up for a membership, did not want a membership and want my money back. The first I i knew of this membership was when I saw my bank statement. Now, there is no way to find a number to call or an American to speak with. I am very angry about this.

2 March 2025
Unprompted review
Rated 5 out of 5 stars

delivered on promise

A couple of years ago I signed up my wife (who travels more than me) for Matt's lifetime membership. Recently we needed to find a flight itinerary for the two of us for September 2025 between the USA West Coast and Italy and Spain. Matt found us a convenient itinerary (no super early morning departures or super late night arrivals) and likely saved us about $500. Thanks, Matt!

9 March 2025
Unprompted review
Rated 5 out of 5 stars

Wow!

Wow! Quick response and outstanding research resulting in great flight rates.

I highly suggest joining Matt's Flights.

16 February 2025
Unprompted review
Rated 5 out of 5 stars

Love it!

Love using Matt's flights premium service. He does the research to find the best deals so I don't have to!

11 January 2025
Unprompted review
Rated 5 out of 5 stars

As a subscriber to Matt's Flights I am impressed by the fast responses.

As a subscriber to Matt's Flights Premium service, this was my first time reaching out to Matt. I reached out to Matt late on a Friday afternoon, and recieved a response with 2 quotes within an hour. That is excellent customer service. I wasn't expecting that quick a response in that timeframe. All the positive reviews are real. Thank you for the quick service!

7 February 2025
Unprompted review

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