Mattresses4you Reviews 

63
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly competitive prices, super comfortable and long-lasting products, alongside an exceptionally helpful customer service team that quickly resolves questions. Consumers also highlight the fast and timely delivery process and the friendly, respectful attitude of the drivers who handle all items with great care. Some reviewers noted unexpected early or late delivery times and mentioned having to pay additional charges for upper-floor room drop-offs. People deeply appreciate the clear, continuous communication maintained throughout the entire purchasing journey, which successfully removes uncertainty and confirms a wonderful shopping decision.

What people talk about most

Delivery service

Clients share positive opinions on delivery_service, highlighting fast shipping and helpful drivers.... See more

Product

Customers consistently note positive experiences with product, highlighting great value for money and super... See more

Service

Consumers find service to be positive and easy to deal with throughout the entire process. Reviewers... See more

Price

Users describe satisfaction with the price, noting super deals and great savings compared to other options.... See more

Customer service

Customers had positive experiences with customer service, noting that communications were professional and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Website easy to navigate with an excellent selection of products with good explanations. Competitively priced. Efficient ordering and deliver. Nice touch with the free Pillows. Would be helpful to... See more

Company replied

Rated 4 out of 5 stars

From order to delivery the service was good. I got a call on delivery day saying my mattress would be delivered between 7 and 8pm. It came at 8.40pm, not too bad.

Rated 5 out of 5 stars

Hannah was great keeping me up to date with my order. Guys delivering it were ok. I think the guy I talked to was the assistant since he didn't know I'd already paid for taking my old Mattress away b... See more

Rated 5 out of 5 stars

Super price & fast delivery for a mattress. We knew which mattress we wanted, the price was good,the delivery guys were really helpful and Hannah in customer service responded quickly to a question I... See more


Company details

  1. Mattress Store
  2. Bed Shop
  3. Bedding Store
  4. Bedroom Furniture Store

Written by the company

Welcome to Mattresses4you, where sleep is in our DNA! Founded by a family with a passion for perfecting the art of slumber, we're now into our third generation of bringing comfort and quality to your bedtime routine. It all began with our grandfather, a pioneer in the mattress industry, who tirelessly worked with manufacturers to revolutionize mattress design by adding foam for that extra touch of coziness. Today, we carry on his legacy, combining decades of experience with cutting-edge technology to ensure you get the best night's sleep possible. So, when you choose Mattresses4you, you're not just buying a mattress – you're investing in a tradition of excellence that spans generations.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

63 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(63)

35 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mattress

Hanna was really helpful delivery driver very good and arrived on time mattress very good company would recommend

16 March 2026
Unprompted review
Mattresses4you logo

Reply from Mattresses4you

Hi Mr McDougall,

Thank you for the lovely feedback. Really pleased Hannah was able to help and that the delivery went smoothly and on time. Great to hear you’re happy with the mattress too, and we truly appreciate the recommendation. 👍

Kind Regards,
Team M4U

Rated 5 out of 5 stars

Great communication throughout from Hannah

Very competitive pricing, readily available and great communication throughout from Hannah

12 February 2026
Mattresses4you logo

Reply from Mattresses4you

Hi Mr Byrom,

Thank you very much for leaving some positive feedback! We’ll be sure to pass on your kind words to Hannah. We hope to serve you again with a smile in the future. 😊

p.s Happy sleeping on your new Eden mattress! 😴

Kind Regards,
Team M4U

Rated 5 out of 5 stars

Brilliant communication and delivery …

Brilliant communication and delivery also delivery itself . I will do further review after using my mattress .

9 January 2026
Mattresses4you logo

Reply from Mattresses4you

Hi Ms Brook,

Thank you for taking the time to leave a nice, open and honest review. We appreciate your kind words regarding your experience with our brilliant customer service team and delivery 🚚 .

We look forward to your updated review after trying your new mattress, and fingers crossed you’ll be more than happy! 😊

Best regards,
Team M4U

Rated 3 out of 5 stars

Cancelled multiple orders due to…

Cancelled multiple orders due to pricing errors

17 November 2025
Mattresses4you logo

Reply from Mattresses4you

Hi Mr Story,

To clarify, only one order was placed.

Please note, some of our Divan Bed listings display £0.00 because, at the manufacturer’s request, retail prices for this product range are not published online. Orders submitted at £0.00 are therefore invalid and cannot be processed, which is why the order was cancelled.

This applies only to a handful of Divan Beds. We have reviewed the listing presentation to ensure this is clear and to prevent any future misunderstanding.

Customers are welcome to contact us directly for accurate pricing and full product details.

The listings were temporarily kept live to display the products we offer and to encourage customers to request an accurate quotation.

Customers wishing to purchase Divan Beds are welcome to contact us directly (like most other retailers) for correct pricing and full product details whilst all listings are being updated.

If you would like us to give you a quote please get in touch and we can forward you all the details including the prices.

Many thanks,
Team M4U

Rated 4 out of 5 stars

Good expierience throughout process.

Website easy to navigate with an excellent selection of products with good explanations. Competitively priced. Efficient ordering and deliver. Nice touch with the free Pillows. Would be helpful to have a telephone contact.

24 October 2025
Mattresses4you logo

Reply from Mattresses4you

Hi Mr Cleave,

Thank you so much for the lovely feedback — we’re really glad you had a good experience 😊
Great to hear you found the website easy to use and the ordering and delivery smooth, and we’re pleased you liked the free pillows too!

And absolutely — we do have a phone number. You can reach us on 0161 706 3053. Feel free to give us a call anytime, we’re always happy to help (and to say hello 👋).

Thanks again for choosing us!

Team M4U

Rated 5 out of 5 stars

Seamless, professional service

Communication with Hannah was first class, she kept us informed at all stages from initial order to after sales. Delivery was as promised, we couldn't have asked for better service.
The price of the mattress was very competitive too.

5 November 2025
Unprompted review
Rated 5 out of 5 stars

Cheaper than other companies

After researching a lot of mattresses I found this company. It was the cheaper than others I looked at for the one I purchased. Delivery was quick. I was given notice of it's arrival. Excellent service.

12 September 2025
Rated 5 out of 5 stars

Good mattress and comms

Hannah was great keeping me up to date with my order. Guys delivering it were ok. I think the guy I talked to was the assistant since he didn't know I'd already paid for taking my old Mattress away but was able to show the order and no issue. Only took a few days to come too.
Mattress itself is super comfy and been having excellent sleeps since!

8 September 2025
Rated 5 out of 5 stars

Reliable, Punctual and Trustworthy

1. Reliable communication with both the sales and delivery teams.
2. Punctual delivery
3. Considerate and helpful delivery man
4. The mattress was as advertised and is very comfortable

I'd only improve one thing, that is to have a simpler way to track the order without having to email the sales team but other than that I'd say everything else was superb.

Definitely recommend to others.

13 July 2025
Mattresses4you logo

Reply from Mattresses4you

Hi Mr Omor,

Thank you so much for your feedback — we really appreciate it!

We’re pleased to hear that you found our communication reliable, delivery punctual, and our driver helpful. And of course, that you’re enjoying your new mattress!

Noted on the order tracking — we completely understand, and it’s something we’re working on to make smoother and more self-service in future.

Thanks again for recommending us — it means a lot! 🙏

Best wishes,
Team M4U

Rated 5 out of 5 stars

Hannah was extremely helpful

Hannah was extremely helpful. I had a lot of stuff going wrong and to top it off I managed to order the wrong type of bed frame…I was in a terrible panic Hannah was brilliant, cancelled the bed and did a refund with no problem, so grateful for her calm and professional demenour. Thank you

11 July 2025
Mattresses4you logo

Reply from Mattresses4you

Hi Irene,

Thank you for your kind words — we’re so glad Hannah was able to help when you needed it most. It sounds like a stressful situation, and we’re really pleased she could step in, stay calm, and get things sorted quickly for you. We’ll be sure to pass on your thanks — she’ll be chuffed to hear it! ☺️

Kind regards,
Team M4U

Rated 5 out of 5 stars

Mo and his team were very quick and…

Mo and his team were very quick and efficient!

13 July 2025
Unprompted review
Mattresses4you logo

Reply from Mattresses4you

Hi Mr Murray,

Thank you! We’re really glad to hear Mo and his team made a great impression — quick and efficient is exactly what we aim for. We’ll be sure to pass your kind words on to them!

Kind regards,
Team M4U

Rated 2 out of 5 stars

Incorrect Shipping Info for Northern Ireland

I had communicated with support on purchasing a mattress for delivery to Northern Ireland, and Hannah did a good job in getting back to me to confirm it was indeed possible, but needed a surcharge of 60 quid (which isn't uncommon these days). Perfectly nice and polite in handling of it. Grievance is that shipping is listed as just a few days for the rest of the uk (ships in 2-3 days etc), but there was zero communication on the delivery date before or after order was placed for N.I.. It took me emailing them to be informed that it might arrive 4 business days later, which is going to mean we won't have our mattress in time for the move in and therefore have had to cancel and lose our deposit for the movers. Morale of the story, if ordering to Northern Ireland, allow for 9-14 days

29 June 2025

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