Master Vinyl UK Reviews 164

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of both the products and the service provided, highlighting the top-tier records and items received. The delivery service is frequently mentioned for its speed and efficiency, with many noting that items arrive quickly and are always well-packaged, often in perfect condition. Reviewers also appreciate the excellent communication and friendly staff, making interactions pleasant and ensuring customers are well-informed throughout the process. The overall sentiment reflects a highly recommended business, with many expressing intentions to make future purchases due to the reliable and satisfying experience.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers praising the excellent quality of the items,... See more

Delivery service

Reviewers consistently express satisfaction with the delivery service, frequently highlighting fast and... See more

Service

Customers had positive experiences with service, often highlighting its efficiency and friendliness.... See more

Quality

People report positive experiences with quality, often highlighting that items arrive well-packaged and in... See more

Staff

Users describe positive interactions with staff, highlighting their friendly and efficient service. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time purchase. Great stock list of hard to get imports. Direct updates including a phone call for a clarification check - this is why we love passionate record shops. Rapid turn around on the d... See more

Company replied

Rated 5 out of 5 stars

First time buying from Master Vinyl, and it's always a bit daunting, particularly since this was quite a costly order. But I needn't have worried. All communication with Tony was friendly, and his re... See more

Company replied

Rated 5 out of 5 stars

The quality of service and support from Master Vinyl was exceptional. Tony's communication was 10/10 and thoroughly enjoyed chatting music with a fellow enthusiast. The top quality records that Ma... See more

Company replied

Rated 5 out of 5 stars

Great to be able to get these without ordering from USA .. always keep u informed & vinyl is well packaged and delivered as soon as in stock I have bought lots of albums & never had a issue highly rec... See more


Company details

  1. Music Box Store
  2. CD Store
  3. Music Store
  4. Record Store

Written by the company

We are a small family run record retailer in the heart of Yorkshire. We pride ourselves in supplying the best vinyls from around the world from Miles Davis to dire Straits & more. We also Ship worldwide in professional mailers, And try to ship on the same day as purchase.


Contact info

4.9

Excellent

TrustScore 5 out of 5

164 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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Rated 5 out of 5 stars

Great Service and Fast Delivery

Great Service and Fast Delivery - Thank You!

22 December 2025
Master Vinyl UK logo

Reply from Master Vinyl UK

Thank you, Andrew for taking your time to leave us a five star review we’re happy you love our service. Hope to see you back soon.

Rated 5 out of 5 stars

Great customer service

Fast, responsive and personal service

16 November 2025
Master Vinyl UK logo

Reply from Master Vinyl UK

Thank you we like to give the best possible experience, fron purchased a delivery. Thank you for your feedback.

Rated 5 out of 5 stars

My fav place

My fav place, Tony - big thank you!

28 November 2025
Unprompted review
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Reply from Master Vinyl UK

Thanks hope to see you back soon for your next purchase

Rated 5 out of 5 stars

Exceptional support

The quality of service and support from Master Vinyl was exceptional. Tony's communication was 10/10 and thoroughly enjoyed chatting music with a fellow enthusiast.

The top quality records that Master Vinyl stock make it a go to for any collector. Can't wait to pick up more gems. Cheers!

3 October 2025
Unprompted review
Master Vinyl UK logo

Reply from Master Vinyl UK

Thank you so much for taking the time to leave us a fantastic that you’re happy with our service. we hope to see you back soon for your next purchase.

Rated 5 out of 5 stars

Good service, good packed

Package received in good condition. Great vinyl store :)

9 November 2025
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Reply from Master Vinyl UK

Thank you for your feedback. We’re looking forward to our next order.

Rated 5 out of 5 stars
Master Vinyl UK logo

Reply from Master Vinyl UK

Thanks we like to ship out with top quality males so they’ll reach you in perfect condition. Hope to see you back soon with your next purchase.

Rated 5 out of 5 stars

Everything was perfect

Everything was perfect

4 October 2025
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Reply from Master Vinyl UK

Thank you so much for taking your time to leave us a review. We proud ourselves in giving The Best customer service. Hope to see you back soon for your next purchase.

Rated 5 out of 5 stars

Fast, expert service

Fast service. Well packaged . Super professional. These guys are experts!

16 September 2025
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Reply from Master Vinyl UK

Thank you Phil we are delighted you love our service, and hope to see you back again in the future.

Rated 5 out of 5 stars

SACD x 2

Easy website to navigate, first time purchase, the CD’s were dispatched immediately, lots of notifications including tracking, items arrived in perfect condition, very happy will use again

18 September 2025
Rated 5 out of 5 stars

Great comms

Great comms, packaging and speedy shipping.

16 September 2025
Master Vinyl UK logo

Reply from Master Vinyl UK

Thanks Simon we are thrilled you love are customer service, we are looking forward to your next purchase.

Rated 5 out of 5 stars

Quick shipping and great packaging.

Quick shipping and great packaging.
Definitely going to buy again.

25 August 2025
Master Vinyl UK logo

Reply from Master Vinyl UK

Thanks for your feedback. We’re happy you love our service. Looking forward to your next purchase.

Rated 5 out of 5 stars

Fast efficient Service

Fast efficient Service. highly Recommended.

31 August 2025
Master Vinyl UK logo

Reply from Master Vinyl UK

Thank you for taking the time to leave us a five star review. We’re happy you love our service. Hope to see you back soon.

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery - great sounding SACD

3 September 2025
Master Vinyl UK logo

Reply from Master Vinyl UK

Glad you’re happy with our service, we hope to see you back soon.

Rated 5 out of 5 stars

Recommended seller

Friendly, helpful communications, great personal service and cool items in stock.

2 September 2025
Master Vinyl UK logo

Reply from Master Vinyl UK

Thank you Peter for taking the time to leave us a five star review, we take Pride in Customer Service. Hope to see you back soon.

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