Master Supply Co Reviews 

502
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of products, highlighting their thoughtful design, craftsmanship, and premium, durable materials. Many appreciate the precise fit, often achieved with accurate sizing guides and custom options. The staff and customer service are frequently described as outstanding, being professional, friendly, and genuinely helpful, often going above and beyond to ensure satisfaction. However, some customers also noted occasional challenges with sizing, finding certain jackets to be either too tight or too large in specific areas. A few people mentioned that some jackets might not be ideal for layering or manual activities due to limited mobility, suggesting they are better suited as lifestyle or fashion pieces.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the excellent styling, fair... See more

Quality

Users describe positive interactions with quality, with many reviewers stating that products far exceeded... See more

Customer service

Clients share positive opinions on customer service, with many reviewers describing it as top-tier,... See more

Staff

Customers had positive experiences with staff, highlighting their exceptional helpfulness and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the exceptional customer support and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just received the Bonneville, and its awesome! Very very high quality! Fit is exactly right. Used the fitguide and asked Josh at Master Supply. And the advice he gave me, was just exactly right. I am... See more

Rated 5 out of 5 stars

Been looking for a jacket like the natural veg tan tan field jacket for years. Finally found it. I usually take a large tall but ordered an xl. It fits perfect. Plenty of sleeve length and length i... See more

Rated 5 out of 5 stars

I ordered the Master Supply Lonestar in September 2025. The quality of these guys' jacket is superb - I'm glad to say so after wearing mine around for a couple of months. The material is incredibly... See more

Rated 5 out of 5 stars

These guys go Above & Beyond! 10 years on eBay and buying online and I have never ran into a company who seemed to truly care, like, "MASTER SUPPLY CO." Josh was super professional and took time to an... See more


Company details

  1. Clothing Store

Written by the company

Master Supply Co. is a Canadian-based company, founded in 2019 by Josh Mario John, Umar Rashid, and Lane Dorsey. The company specializes in heritage-inspired western leather jackets and denim, with a brand DNA influenced by northern roots and rugged style. Our home base is in Toronto, but we serve customers worldwide who appreciate the quality and distinctiveness of our products.


Contact info

4.9

Excellent

TrustScore 5 out of 5

502 reviews

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4.9

All reviews

(502)

94 reviews in the last 12 months

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Rated 5 out of 5 stars

My new Copperhide Fieldjacket

My new Copperhide Field jacket just arrived.

WOW!!!

What a delight from ordering til it's finally here.

The look, the feel, the fit, the delivery. Just what I had hoped for.

The sizing guide was also great and an acurate,

Thanks for a great experience.

13 October 2025
Unprompted review
Rated 5 out of 5 stars

I just recieved my 3rd custom piece…

I just recieved my 3rd custom piece from Master supply and I am blown away by it. Josh is always super helpful when it comes to questions about sizing. I have the widowmaker, daytona, and now the bonneville all done custom. I can't reccomend them enough.

7 October 2025
Unprompted review
Rated 5 out of 5 stars

Six Jackets

I have six of your jackets and I am always surprised at the "little" details in each. You put a lot of thought into your stuff, and it shows. Couple that with excellent customer service and you are easily one of my "go to" companies.

28 July 2025
Rated 5 out of 5 stars

Top quality

Top quality. Better than expected. The look the sizing and the leather were all perfect. Can’t wait to see how this jacket ages. Looking forward to the journey!

23 July 2025
Rated 5 out of 5 stars

AMAZInG AMAZING AMAZING

AMAZONG AMAZONG AMAZONG. These run tight guys. Im 6'1 and 165lb..LANKY. A medium in vests ran toght but i got an XL for my Gold Rush..... still tight and length is perfect, but gives room for hoodies and etc. I love it. But they run a bit tight so keep in mind.

22 July 2025
Rated 5 out of 5 stars

Exceeded expectations at every steps

My experience with Master Supply Co. has been nothing short of stellar. They exceeded my expectations at every step of the way. The first thing that struck me is how customer centric they are. They really care. I live out of town and wanted a custom fit jacket. Lane agreed to meeting with me outside business hours while I was traveling to Toronto. While getting measured, the experience was out of this world, he is extremely friendly and knowledgeable. We took as much time as was necessary. When I received the product, I was impressed by the quality, fit and finish. The price is extremely fair. The jacket is overbuilt and feels like armor, while making a fashion statement when I wear it.

This level of service is very rare. Master Supply Co. really puts their customers first. Even though it was custom and coming from overseas, it took days (not weeks) from the moment I passed the order to when the custom jacket was delivered. That’s fast by any standards.

14 August 2025
Unprompted review
Rated 5 out of 5 stars

Jackknife XS

The jacket has arrived after about 3 weeks from my order. Wonderful garment. It will take some time to break it, so I put the Knife on myself for 10-20 minutes every day, though it's pretty warm in my place. Regarding the service: I asked for adjusting the sleeves and the length to the shorter side. Also was asking for an additional conceal pocket with a zip. No problem at all. Josh was very helpful, answering within 12-24 hours. I absolutely recommend this team and this jacket (maybe next one will be the Daytona: Reload, it's just that I already have two zip jackets). Can't wait for colder days.:)

19 August 2025
Unprompted review
Rated 5 out of 5 stars

Cossack Collar Solaire Is Incredible!

I've been looking everywhere for a Cossack collar, or some say campus, leather jacket. My ideal was one that was veg-tanned, button closure, and natural leather so I could patina it on my own too. I'm a bigger guy wearing a US 50-52 and usually can't find any companies fitting that criteria and size. They'd usually stop at size 48 at most. So, finding a jacket in my size and checking all those boxes was an incredible feat that Master Supply nailed. The stitching is impeccably straight and tight, the leather is a good light-medium weight and thickness with hardly any imperfections to my eyes. The hardware seems solid so far. I tried on the jacket and it fit my upper body perfect which is another hard to find. I have broad shoulders and chest, my body is columnar style and I went true to size on the fit and actually prefer to wear my jackets with t-shirts, so I didn't size up since it fit my dimensions close enough with a little room based on their sizing. It's snug around my stomach but that's what I expected and once I drop a couple more pounds it'll fit better there too. Very excited to break this in and wear it everywhere to start on its patina journey. Thanks Master Supply and also Josh who was super kind, responsive and answered all of my questions well.

15 August 2025
Unprompted review
Rated 5 out of 5 stars

These guys go Above & Beyond

These guys go Above & Beyond! 10 years on eBay and buying online and I have never ran into a company who seemed to truly care, like, "MASTER SUPPLY CO." Josh was super professional and took time to answer every question - with thought and care... Quality is insane!! There isn't anything NOT to LOVE about these guys and what they are doing. CUSTOMER FOR LIFE

21 July 2025
Unprompted review
Rated 5 out of 5 stars

"What an amazing company!" Now there's…

"What an amazing company!" Now there's something I honestly don't often say nowadays...
I purchased the Hardline jacket and the Journeymen vest. WOW, I am very impressed with the Quality, Price and Craftsmanship and very fast shipping! If you are considering purchasing one of their jackets or vest, look no further.... Purchase with confidence! Thank you Josh for your time and assistance with me in ordering the perfect size and making me feel great about my purchase... My son, once he saw my jacket and vest decided to purchase his own set... The pictures on the website do a great job in showing what you are purchasing... But when you receive yours, it looks even better in person... A true gem!
Looking forward to many more.
Thank you Master Supply,
Best always
Mark

8 July 2025
Unprompted review
Rated 5 out of 5 stars

Great leather jackets

I first ordered the Field Jacket a few months ago, the jacket exceeded my expectations, great fit and great attention to detail. have since purchased the Journeymen vest as well as the Switchback (type III style). All three are really great, with the styling (I really like their western influence) and attention to detail. I have several jackets from companies such as Y2 leathers the Real McCoys, Schott and Iron Heart, I think I like these just as much… as the fit is better and are great quality, and style. I have to mention the customer service is unbelievable, they adjusted the sleeve and body length to make a perfect custom fit. Thanks Josh. You must try one of their products, you will be stoked.

9 July 2025
Unprompted review
Rated 4 out of 5 stars

Solid quality and fast shipping

I recently ordered a few items from Master Supply Co, and overall, I’m very satisfied. The quality of the products exceeded my expectations — durable, well-made, and exactly as described. Shipping was faster than expected, which was a nice bonus.

18 May 2025
Unprompted review

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