Masters (South East) Ltd Reviews 

Masters did a fantastic job of fitting a new heat pump at my house and I am very impressed with how well it is working – and how seamless the transition was from a gas boiler. John was able to answer all my questions promptly, and in detail, ahead of the installation. He dealt with the grant application and has since returned to adjust the system to ensure it is working at optimal efficiency and to set it up wirelessly so he can monitor it remotely. It's a level of customer service that goes above and beyond – highly recommend!

Always goes above and beyond. Great Customer services, and proactive with all our needs.

A highly professional service is provided on time and in a very friendly manner.

Friendly, reliable timely service. Problems quickly resolved

John was recommended by our neighbours who have used Masters for some time - my experience is reliable and efficient, pleased with the work carried out

Reminder of visit timing - quick efficient and very pleasant

We have used John for many years for all our heating and plumbing needs. We recently renovated an old property that needed all plumbing and boiler work stripped out and replaced. John discussed our needs with us , gave a price and commenced work. The job wasn’t easy as it had to be done in stages- fitting in with all other trades and our needs. John, Michael and others just got on with the job professionally and politely. I trust John implicitly and have no hesitation in giving him the keys if we are not home.

Masters have recently installed a complete heating system for me , repositioning radiators and replacing all pipe work along with fitting an air source heat pump.
Mike , Chris and John are all really nice guys to have working in your home , they will discuss what you want them to do and the result is an efficient , well designed heating system .
If , like me , you’ve heard that heat pumps aren’t any good , well it’s all down to how they are fitted and that’s where John and his team at Masters have the experience and knowledge to do the job properly for you , exactly what you’d expect from a professional company .

Excellent reasonably priced service!

Always responds to my calls, does a great job and is trustworthy

Always great service

We have several properties in the area and use John to do all our heating, plumbing and gas works, including landlord gas safety work. He is reliable, honest and trustworthy. Highly recommend.

Friendly, efficient and professional service. Couldn’t be better.

Very professional and a great result. I highly recommend.

Very good service

Without any hesitation, I can highly recommend Masters (South East) Ltd. An absolute gem of a company. We have been more than happy with the quality, price and expertise on every occasion.
More than once, John has re-organised his day so that he could fit us in last minute and across recent years, he has fitted a new boiler, carried out annual gas safety checks and completely refurbished our bathroom. All work was carried out exactly as planned, on time and to a very high standard. Easy to contact and very responsive to messages, don’t hesitate to give them a call. I wish they covered every trade!

John is an excellent plumber and really friendly and reliable. I've used him and his crew for multiple jobs from regular boiler servicing (for which he reminds me when it's due) to large jobs like boiler replacement and kitchen and bathroom fit outs. He's always helped out promptly in an emergency too. Highly recommended.

As always, the recent service that John provided was superb. He has been looking after our heating system for a number of years and he has, on every occasion, been prompt, efficient and helpful. Highly recommended.

I have been using Masters for some years. They are always reliable and helpful . I would definitely recommend John as he has always gone out of his way to deal with problems as quickly as possible for me

These guys are an extremely knowledgeable and professional plumbing company. John has carried out repairs, installed & serviced boilers and also fitted several bathrooms for us. They have always carried out work to a very high standard, arrive when they say they will and clean up after themselves…… what else could you ask for ??!