MassPay Reviews 

Not showing how long will it take for the transfer to proceed, and the rate is too low compare to others

Thanks for faster transaction

Super user friendly and quick way to transfer funds! Multiple options with the fees so you can compare. I’m a big fan!

I didn't have any trouble receiving my payment here in Brazil; everything is fine and it only took a few minutes.

My transfer arrived instantly to my uk bank so far am highly impressed

Very good service, especially for Pix payments in Brazil

I have been using MassPay for a while now, and overall, I have had a very positive experience. For me, the service works extremely well in Brazil, especially when receiving payments through Pix.

The Pix option is very convenient and, in my experience, the payment is almost instant. I really like the fact that MassPay offers different withdrawal/payment options, giving users some flexibility depending on their country and preferences. For me, Pix has been by far the easiest and most reliable option.

The platform is also very straightforward. Payments are processed without unnecessary bureaucracy, and the whole experience is simple and convenient. There is a $5 fee for the transaction, which is something to keep in mind, but considering how fast and convenient the service is for me, I don't consider it a major issue.

One thing I haven't been able to get working properly is PayPal. I'm not sure whether the issue is related to my PayPal account or to MassPay, so I wouldn't really consider this a serious complaint. It would just be great if the PayPal integration could be made even more reliable and easier to troubleshoot.

Another point I haven't investigated deeply is the exchange rate when converting USD to Brazilian Real. I've noticed that sometimes Paxum, for example, seems to offer a slightly better exchange rate than MassPay. However, I haven't actually checked the source or methodology used for the conversion, so I can't say whether this is consistently the case. It would be helpful to have a little more transparency regarding exchange rates.

Apart from these points, I honestly have a lot of good things to say about MassPay. The platform works very well for me, especially for Pix payments in Brazil. I like using the service, I find it convenient and reliable, and it has served me very well so far.

Overall, I definitely recommend MassPay and I'm very happy with the service. Keep up the good work!

Great efficient service. Gotta answer back within 24 hours friendly and helpful.

Fast payout but very bad rates

Very good and quite transaction

Registration was fast and uncomplicated as well as the payment to my bank account

Incredibile fast service and very reliable! Love it

It was quick and convenient for my first use of definitely recommended

Best payout platform I have ever experienced and I have tried them all. Fastest payouts, best support, world-class team. Any issues always resolved fast. A+++ and highly recommended.

Instant payout was canceled 3 times even though I’ve used it before. Had to change to same day bank transfer - which really takes 48 hours?!?! Why would you not say that before hitting confirm?

Every time I have a question, the Masspay Team always responds right away and keeps in touch until the issue is solved :)

The responses showed that their agents lacked process knowledge, offered impossible solutions, or used macros to close cases quickly without understanding the issue, taking 3 to 4 weeks to resolve a simple transfer. A nightmare.

My experience with Masspay has been notably mixed, characterized by both commendable features and significant drawbacks. On the positive side, I must highlight the promptness and efficiency of their customer support team. Their responsiveness is indeed a strong asset, as it provides users with the reassurance that assistance is readily available when needed.

However, this positive aspect is somewhat overshadowed by the challenges I have encountered, particularly concerning the fee structure and withdrawal processing times. The fees associated with using Masspay can be considerably high, which detracts from the overall value of the service. Additionally, the prolonged withdrawal times have proven to be a source of frustration, as timely access to funds is often crucial for users.

It is undeniably disheartening when a service exhibits substantial potential yet falls short in critical areas that significantly impact user experience. While Masspay has made commendable strides in customer support, the high fees and extended withdrawal periods raise concerns that could deter potential users from fully embracing the platform. Overall, I believe that addressing these key issues would greatly enhance the overall user experience and unlock the full potential of Masspay as a payment solution.

Easy and quick to use

Thank you soo much this
Is great 👍 the service is always certifying