I wish I'd read these reviews before ordering. I wouldn't even have given them 1 star but couldn't proceed to leaving a review without it unfortunately. Ordered in Feb 2021, still not received goods,... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Love this set, colour is perfect for my kitchen and a good selection of tools. Only reason for giving 4 instead of 5 stars is that I feel some of the items i.e. fish slice could have been slightly la... See more
Ordered from this site nearly a month ago, nothing has been delivered. Site has no contact details other than an info@ email address, which does not reply. Luckily I paid by card, so my bank can claw... See more
Wrong colour sent. Had to return to a random address in London. Very poor communication and still waiting for a refund.
1.9
Poor
30 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Total scam
Total scam
Ordered via Facebook they should take full responsibility
6 May 2021
Unprompted review
Avoid. Theives
Ordered 6 feb 2021.
It's now 3 May. Countless emails sent. No word. Do not order.
3 May 2021
Unprompted review
Ordered from this site over 2 months…
Ordered from this site over 2 months ago. Item still not received. No contact details and despite sending email had no reply. Very poor service. Site has now closed down and I have not received any word about getting a refund.
12 April 2021
Unprompted review
Complete scam
Complete scam. Ordered 2 February and not received anything. Not answering my emails and tracking order says nothing has happened. Facebook should take some responsibility
9 April 2021
Unprompted review
AVOID‼️ Scam Alert 🚨 I ordered and…
AVOID‼️ Scam Alert 🚨 I ordered and paid for goods. I received an e mail saying order being prepared for dispatch... goods have never been delivered and no response to my e mails 😡
5 April 2021
Unprompted review
AVOID, AVOID, AVOID
I wish I'd read these reviews before ordering. I wouldn't even have given them 1 star but couldn't proceed to leaving a review without it unfortunately. Ordered in Feb 2021, still not received goods, numerous emails being ignored. Have now started proceedings with my credit card company to recover the £34.99, determined they will not get away with it. Buyer BEWARE, do not order from them.
31 March 2021
Unprompted review
Avoid like the plague - frauds !!
Order placed and paid in February and not received. No replies to various emails, a bunch of frauds, save your money. I am trying to get mine back and not winning. So annoyed .....
22 March 2021
Unprompted review
Avoid
Read reviews on Trustpilot for Lockdown Kitchen. Same scam...different name. Avoid like the plague!!
21 March 2021
Unprompted review
This is a FAKE SITE
This is a FAKE SITE - I have never received my good total paid £34.99, no responses to numerous emails either
21 March 2021
Unprompted review
You have taken my money and I have not…
You have taken my money and I have not received any goods. This is very bad service and I would not recommend you to anyone.
18 March 2021
Unprompted review
One star is too many
One star is too many! I ordered in January 2021 and haven’t received my items. I emailed and had a response saying the order was being prepared (after a month). It is now 6 weeks and I haven’t received anything and am now not getting any response to emails. My advice
DO NOT ORDER FROM THIS COMPANY
12 March 2021
Unprompted review
I ordered at the beginning of Feb.
I ordered at the beginning of Feb.. still nothing arrived, no response to emails.. AVOID THIS COMPANY
12 March 2021
Unprompted review
Ordered February
Ordered February, emailed so many times, still no reply or order, have I been scammed, DO NOT ORDER FROM THIS COMPANY
9 March 2021
Unprompted review
DO NOT order from this company
DO NOT order from this company. Save your money! I ordered my utensil set at the beginning of February and it still hasn’t arrived. I track my order and it’s not even been shipped yet. I’ve emailed every week for a month and I haven’t had one reply. It’s clearly a SCAM and I wish I had read these reviews before purchasing! DON’T ORDER !
5 March 2021
Unprompted review
I ordered beginning of Feb nothing has…
I ordered beginning of Feb nothing has arrived , emailed several times no reply , this is clearly very bad, must be a scam going to report to my bank now
3 March 2021
Unprompted review
I ordered a utensil set back in January…
I ordered a utensil set back in January still not received it emailed several times.
2 March 2021
Unprompted review
Placed an order on 25th Jan still not…
Placed an order on 25th Jan still not received emailed but no response.
Steer well clear
2 March 2021
Unprompted review
SCAM
Ordered over a month ago. Money taken and heard nothing. No answer to emails. Think this is a scam. AVOID
1 March 2021
Unprompted review
DO NOT ORDER DROM THIS COMPANY IT IS A…
DO NOT ORDER DROM THIS COMPANY IT IS A SCAM. ordered a month ago. No response to emails, order not received.
27 February 2021
Unprompted review
The kitchen utensils are perfect and…
The kitchen utensils are perfect and look really good in my kitchen 😊😊
24 February 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.