martie.com Reviews 328

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and variety of products available, often at very competitive prices. Many appreciate the opportunity to discover new brands and unique items, including specialty and organic options, which helps them save money on their grocery budget. The ordering process is frequently described as easy, with fast and accurate shipping, and items arriving well-packed and in good condition. However, some customers also noted occasional issues with product availability, as popular items can sell out quickly. A few people experienced problems with damaged items during transit, though the company generally provided refunds. There were also isolated reports of products arriving near their expiration dates or, in rare cases, being of inconsistent quality or even spoiled, leading to dissatisfaction with customer service in those instances.

What people talk about most

Product

Consumers express satisfaction with the product selection, often highlighting the variety of unique and... See more

Price

Clients share positive opinions on price, consistently highlighting the great value and savings they achieve.... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of... See more

Order

Reviewers mention positive feedback about order. Customers frequently praise the ease of ordering, fast... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the prompt and fast shipping,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Website is easily navigated, prices and expiration dates are clearly noted for each item. Sometimes sales reduce already low prices to super affordable. Shipping costs are crazy low, and shipping is... See more

Company replied

Rated 5 out of 5 stars

We’ve shopped from Martie numerous times over the past 1.5 years and can confirm the quality of the items and the money we’ve saved off of retail prices. It’s allowed us to try so many items we normal... See more

Company replied

Rated 5 out of 5 stars

Martie has been a great source of reasonably priced online products. It’s fun to order from a huge variety of items - from coffee to snacks to cosmetics to household cleaners - often from brands I am... See more

Company replied

Rated 5 out of 5 stars

First time ordering from Martie, very happy with the purchase. The website is easy to navigate, and all the items come with clearly marked “best by” dates. Prices are very good vs traditional retail.... See more

Company replied


Company details

  1. Discount Store
  2. Home Goods Store

Written by the company

Martie.com is a fast-growing online marketplace offering affordable, high-quality pantry staples, snacks, and household essentials. By sourcing surplus and overstock items from top brands, Martie helps customers save money while reducing food waste. With a mission to make sustainable shopping more accessible and fun, Martie delivers curated, discounted products directly to consumers' doors. Their platform is user-friendly, allowing customers to discover new products at up to 70% off retail prices, while supporting sustainability and affordability in everyday purchases.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

328 reviews

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Replied to 62% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great find !

Martie.com was suggested to me by my daughter. I like the ethos of the companys trying to keep products from otherwise going to waste. For consumers it’s a bonus because the prices are cheaper and I have always found the things that I wanted to stock in my pantry. The shipments come quickly and very well packed. I ordered things in glass including oil and everything arrives intact with no spillage. I will continue to shop at martie.com!

9 July 2025
Unprompted review
Rated 5 out of 5 stars

I am a confessed snackahaulic.

I am a confessed snackahaulic.
The prices just feed into my habit.
But the best part is, you have stuff you never see anywhere . Also most of the snacks are healthy. Probably why they didn't sell,lol.
You are my go to place.

11 July 2025
Unprompted review
Rated 4 out of 5 stars

Good deals, reliable service, and a clever business model!

I've made a good few purchases with Martie over the months, and really enjoy the discounts they provide. The products I get are usually cheaper than what I'd pay at Walmart or Food Lion, which are effectively the only two places I can get groceries from. While they tend to not have as much time before they hit their "best before" date, I can't say I've had any issues with quality or food safety. I think their model makes a lot of sense for the purposes of reducing food waste and offering good deals for customers. I wish it was easier to tell when returning products were coming back into stock, as I've run into issues where I'll order on the weekend and then there will be more items I'd like to have thrown in the very next day, but it's somewhat expected given how the goods rotate in and out based on overstock, so I don't consider this to be a huge issue with Martie, just a logistical challenge. I've primarily bought food from Martie, but they've expanded their offerings a lot over the past year, and I've checked out the hair care and multivitamin products they sell as well and have been similarly satisfied. The deals really make a huge difference for me as a buyer, and it's also good to know that this model keeps product waste down, I've worked in the food industry and see how much gets wasted every day, it makes me feel good to take some products that have been on shelves for a bit longer than others to keep them from being needlessly wasted. For these reasons, I keep finding myself coming back to them time and time again. :)

7 July 2025
Unprompted review
Rated 5 out of 5 stars

I love shopping with Martie!!

I love shopping with Martie. They have an incredible selection of brands - ones I am familiar with and others that are new to me. I'm falling in love with several new products I wouldn't have ever found if it wasn't for Martie. Because it's overstock the prices are amazing. I get alerts about my orders through the app and via email. If there is a shipping delay I'm notified. I have had some of my boxes arrive beat up but the contents inside were safe because of the inner packaging. The one time I did have an issue, Martie resolved it immediately and refunded me for the damaged items. The customer service person responded shockingly fast; within a few minutes of the email I sent and it wasn't a general automated message.

11 May 2025
Unprompted review
Rated 5 out of 5 stars

Worth ordering every time!

I really enjoy Martie because there are so many reasonably priced products that I cannot find at my local store. Additionally, shipping is fast, and items arrive in excellent condition and of good quality.

30 June 2025
Unprompted review
martie.com logo

Reply from martie.com

We love to hear that, Kerry! We're all about getting great deals on cool products. Thanks for being a Smartie!

Rated 5 out of 5 stars

Best customer service

Best customer service. Responded immediately to a delivery mishap and made it right without a fuss and a lot of compassion. I've ordered their products before and have always been happy with their quality; now I can highly recommend their customer service as well.

30 June 2025
Unprompted review
Rated 5 out of 5 stars

Great app!

I really like their overall mission of less food waste as that is also something important to me. They often have products that are allergen friendly which is really nice to find at a low price (if you know, you know). My orders arrive quickly, are packed well and exactly as described.

23 June 2025
Unprompted review
Rated 5 out of 5 stars

Love Martie!

Every order I've made with Martie has been easy & a total success! I love how simple the site is to navigate, checkout, etc & then when the items are delivered they are packaged perfectly. I've commented to others on how perfectly everything is arranged in the box (it's like a puzzle)! What's most impressive is the wide variety of items for sale at Martie - any little thing that you may need can be found in there if you keep an eye on the site. Love Martie!

24 June 2025
Unprompted review
Rated 5 out of 5 stars

Giving access to rural shoppers

I live in rural Kansas without access to the kinds of food I prefer. Martie let's me have access to things I like. I also get to save us from food waste. My orders have always been delivered quickly and correct. I appreciate Martie!

21 June 2025
Unprompted review
Rated 5 out of 5 stars

Vegan whole foods plant based!

I love that Martie.com has so many vegan and whole foods, plant based selections to choose from at decreased prices compared to other sources. Keep up the great vegan, whole foods, plant based options! 💚

19 June 2025
Unprompted review
Rated 5 out of 5 stars

We love Martie!

I have ordered from Martie many times. They have great products at great prices. Wonderful communication, shipping times and packaging. Highly recommend!

16 June 2025
Unprompted review
Rated 5 out of 5 stars

Exciting and positive shopping experience

I love Martie! It is a great concept with a very well-designed, almost too fun website experience, and so many nearly impossible deals.

1 June 2025
Unprompted review
martie.com logo

Reply from martie.com

Thanks so much for the love! We’re thrilled to hear Martie made shopping feel exciting again! We’re so glad you’re here!

Rated 5 out of 5 stars

I took a chance...and it paid off!

I saw an Instagram ad for Martie and I rolled the dice...and it paid off! The prices are incredible, the order came quickly, and everything was well packed, so there was no damage! We'll be ordering again from Martie!

5 June 2025
Unprompted review
martie.com logo

Reply from martie.com

So glad you rolled the dice with us and even happier it paid off! Thanks for giving Martie a shot. You're officially a Smartie :)

Rated 5 out of 5 stars

Huge Martie fan!

Great deals and honestly the best communication Ive had with a food delivery company. Easy to talk to, any issues and they help you out, and they follow up after the order to make sure everything got there fine. An actual person replies and it's not just auto generated. I put in an item suggestion and they were able to get it added :)

Love Martie and will continue to order with them!

5 June 2025
Unprompted review
Rated 5 out of 5 stars

Love Martie!

Martie has helped me save a ton of money on food and snacks that I love! Clean brands like Quantum bars would be found in my pantry anyway, but I pay less than half retail price for these items when Martie has them in stock. Great products and great deals!

30 May 2025
Unprompted review
Rated 5 out of 5 stars

Things I Wanted

I bought several things I had not seen available elsewhere at good prices and they arrived 1-2-3! Very fast service!

2 June 2025
Unprompted review
martie.com logo

Reply from martie.com

We love to hear that, Richard! Thanks for the love and the feedback!

Rated 5 out of 5 stars

I love to shop at Martie

I love to shop at Martie. I find brands I love, brands I have wanted to try but maybe have been to expensive, flavors I have wanted to try, beauty brands! all at a discounted price. We have never had any issues with items we have purchased on Martie and order about once a month.

2 June 2025
Unprompted review

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