My order has been months late
My order has been months late, than they send the wrong one, and they don't respond to emails at all. Never had a response for months as well. Don't buy here!
24 June 2024
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Company details
Written by the company
Martee E-bikes Design has created & distributes the only protection & customization solution made for measure for all the Vanmoof bikes.
Contact info
83 bis rue de courcelles , 75017, Paris, France
- 0033695740128
- bt@martee.co
- martee.co
2.4
Poor
26 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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BEWARE THIEF
THIEF
SITE IS JUST THERE TO STEAL YOUR MONEY
Unfortunately I am not getting any response from this website nor from whatsapp. THE SELLER PLAYS DEAD AFTER PAYMENT. Placed an order at the beginning of NOVEMBER and never received any response after that. You will also not receive a response via WhatsappEVEN WHEN HE IS ONLINE
A REAL SMALL TIME GANGSTER THIEF
19 November 2023
Unprompted review
Did not send the good instruction…
Did not send the good instruction manuel and dont response on my email
25 June 2023
Wrap is unusable
Clear wrap is unusable, only bubbles and doesnt stick nicely. I've contacted the seller, he promised me to replace the wrap with a non see through version. But i havent heard from him since, its been over a week now.
2 July 2023
Answer was fast but what as been…
Answer was fast but what as been promess is still expected.
14 May 2023
Lacking customer service and ETA of the stickers…
They couldn't delivered the stickers within the timeframe so I needed to cancel the order. Unfortunately there wasn't any communication of the delay. Only after reaching out to them 5 days after the expected ETA, they mentioned the stickers would be delivered.
This rating could have been avoided when the company would communicate this more precise and in advance.
24 August 2022
Terrible customer service
Terrible customer service. Waited a lot longer for my shipment to arrive. Now that it has arrived it’s taking forever to have the installation shop reach out to me.
24 April 2023
Unfortunately a scam site!
Unfortunately I am not getting any response from this website. Judging by the previous comment, it seems like a scam site. Placed an order at the beginning of April and never received any response after that. You will also not receive a response via Whatsapp.
Order placed in Holland
25 April 2023
Unprompted review
I ordered from Japan.
I ordered from Japan.
It took about three weeks to arrive, but the product was well packed and can be used without any problems.
19 March 2023
Terrible fit of stickers to bike
Terrible fit of stickers to bike. Only looks good from a distance. No value for money. Just buy spay paint instead.
5 March 2023
Unprompted review
No explanation on the how-to sticker it
5 February 2023
Reply from Martee
Hi
Strange, all the kits are delivered with an installation guide and a direct link to our YouTube video on how to install the stickers. The video is also accessible via our website and I never received a request from you,
Happy to help you if you had any problem,
I will be next week in amsterdam
Best regards
Bertrand
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