Martha Stewart & Marley Spoon Reviews 

I ordered my first week’s worth of 6 meals and a market meal. I received the order on time but when I opened the box found only a few items of one meal and nothing of everything else. Essentially I got nothing. How can this happen? I immediately reached out to customer service on the app with my complaint. I received a generic response offering $15 towards my next purchase. I sent again to more adequately explain the issue and same response. I called the customer service line to a message that they are experiencing a high volume of calls and redirected me to the app or email. I sent to email twice with pictures and detailed explanation of the issue. No response yet. I have since advised my credit card company of fraud. This is utterly unacceptable and I have now made it my mission to expose obvious ineptitude at best and outright fraud at worst.

The food is great. However, the service is terrible. There has been something wrong--missing ingredients, damaged ingredients, missing/wrong recipe cards, etc.--with almost every box we have received. In one case, we were even missing the main protein for one of the dishes. For the prices, this needs to be fixed.

Quality of ingredients hasn't been the best - portions are pretty small as well. I'm iffy about keeping this subscription service. I've used them for over 3 years, but the quality has gone downhill.

The recipes are always spot on, the ingredients are fresh and the meal plan I have chosen provides me with healthy meals that are filling enough that I'm not snacking throughout the night.

I want to love this company because they have so many great choices in meals; however their customer service is HORRIBLE. I got one meal that was inedible and it’s taken Weeks to get back to me via email, dropped twice via chatbot, and then a phone number that tells you to use their chatbot or email via message!!! Still haven’t got resolve.

The service and food quality has gone down hill. Cucumbers delivered rotten and items missing and this order the recipes were not included

We have been using Marley Spoon for several years after having tested several other popular meal delivery companies. We have stayed with MS because they seem to have the largest choice of meal plans, especially vegetarian, and the deliveries are reliable.

Delivery is terrible. Two boxes never arrived. The boxes that do arrive are usually a day late. Repeatedly I contact customer service and have NEVER received a response. The products and recipes are fantastic but something needs to be done about shipment and customer service immediately

Initially, I was impressed at the higher quality of ingredients (vs Home Chef) e.g., grass fed beef and vegetarian sauce(s). I have found it takes too much time to chop up the garlic that is in a lot of these recipes so just purchased a jar. Most of the meals are quite full of flavor and taste fresh. The last box I got was wrong in more than 1 way and trying to make meatloaf patties w/ ground chicken was a disaster. Hoping their packing people get back to doing a better job.

My last shipment was supposed to be the Steakhouse Beef Tenderloin. I got a package of ravioli instead of the beef. I was very disappointed!

This whole order was shockingly bad. The Marley spoon meals were horrible except for the “chicken pizza” and the chicken meatballs with Marinara sauce. The lobster ravioli is way too fishy without even tasting like lobster (though the bisque was good.). The cheesecakes were missing. The only things worth eating were the tamales, the cheese plate, the pumpkin muffins and the non-Marley Indian dishes. The Marley meatballs tikka masala were the worst Indian food I’ve ever had and the chipotle chicken tortillas and cheese were pure, flavorless mush I’m assuming due to having been previously frozen and then thawed. It should be noted on the website that all of the Marley meals are previously frozen. I can buy better, cheaper frozen food at the grocery store.

The delivery service has gotten horrible over the last several months...I am thinking I need to find a new service.

WE LIKE THE CONVENENCE AND vatiety of recipes far more than hello fresh. GREAT WAY TO HAVE ALL family members be able to take responsibility for a mean. HOWEVER, TOO MANY meals use POTATOES USED AS SIDES. I AM POTATOES OUT.

Upon arrival it was pretty wet inside the box
My suggestion for each meal, put all the seasonings ( in separate packages) but in one bag, for each meal.
it would save a lot of time, trying to find everything.also ask the delivery person to ring doorbell, we have to constantly be looking out the door all day, thank you

Everything so far has been tasty and my family likes it. Seems like high quality ingredients and a wide variety of recipes. The only less positive is that I have to pick my food almost a week ahead of time but worth it to have good food!

Marley Spoon has been just fine. The quality certainly decreased a little and mistakes were made more often recently which has meant we've looked to another service for a while.

If you truly do love cooking, this is the box for you. Unique and innovative recipes. Sometimes they do miss, and when that happens, they miss hard.

Overall I don't feel negatively about this company, and we'll certainly try it again in the future if need be. Subscribed for about 3 months or so.

I went into their site. Saw the menu was not interested and deactivated within minutes. Still got charged for 10 meals that I did not choose. I called immediately when I saw the charge pending to see why im being charged. Of course the phone lines were busy. So I emailed amd I got a copy paste letter saying if I didnt deactivate by the deadline.

Tried the meals and they suck worse then their customer service. Meatballs are tasteless amd soggy. I donated the meals. Most expensive 5 minutes

After months of miss deliveries we are now on track.
The meals are remarkable. I find myself making dishes I would never have tried. We were with another meal kit company for three years. It became repetitive. Not the case with Marley Spoon. Month after month we have a wide selection.
Very happy in San Francisco.

All meals have been delicious & easy to prepare. The selection of meals is amazing. The delivery service used by Marley Spoon is much better & more reliable than other meal services I have used. I have ordered several times over the last 6-9 months & have been very impressed with the quality of the ingredients.

I like the variety of menus offered as well as a general attempt to create healthy meals. For the most part, the vegetables and other items seem fresh. And the end results are usually more than satisfactory.