marinesuppliesdirect.co.uk Reviews 

287
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers often share that purchasing online is very simple and straightforward, with secure payment options and helpful tracking systems. Buyers frequently point out the fantastic prices, alongside the remarkably fast delivery service that often arrives ahead of schedule. Shoppers are consistently pleased with the excellent item quality and the careful packaging that keeps everything safe. Though some customers experienced issues, mentioning damaged packaging, items allocated for display, or products arriving in pre-used condition. A few people also reported that packages arrived open or with minor sizing discrepancies that required attention.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting rapid and speedy... See more

Product

Reviewers highlight positive aspects of product, noting that items are great quality, well made, and exactly... See more

Price

Consumers find price to be very satisfactory, consistently highlighting great pricing and competitive costs... See more

Service

Clients share appreciation regarding the service, highlighting competitive pricing and prompt online... See more

Order

Reviewers mention positive feedback about order experiences, highlighting that it is easy to order online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Website very easy to navigate. Cheaper than Amazon even with postage. Items really well packed. DPD sent me exact delivery window of 1 hour or other options. Tracked package and arrived on... See more

Rated 5 out of 5 stars

Great online transaction from start to finish, waterproofs are a tad large but medium would be too small. Looking forward to trying them out in anger!

Rated 5 out of 5 stars

Great price - Fast service. I shopped around online chandlery stores and found great prices, in stock at marine supplies direct. Ordered and quick delivery, well packaged!

Rated 5 out of 5 stars

Hadn't come across this company before, but order a new Musto sailing jacket and have been hugely impressed. Price was fantastic and the jacket arrived the very next day which I hadn't expected. Re... See more


Company details

  1. Marine Supply Store
  2. Boat Repair Shop
  3. Canoe and Kayak Store
  4. Sailing Store

Written by the company

Here at Marine Supplies we want too make sure our customers have the best experience possible. We aim to offer the best service, price and products online from a company that values their customer’s experience. With years of experience, we aim to stock leading marine products and parts from the likes International Paint, Holt, Helly Hansen, Gill, Seago Meridian Zero and More.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

287 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(287)

57 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ordered life jackets and a waterproof…

Ordered life jackets and a waterproof torch, delivered next day, kept up to date on delivery progress.
Had a minor problem with the torch so contacted Marine Superstore straight away, who sent a replacement straight away, no arguments, arrived next day.
Amazing service, thank you😀

1 February 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service at the shop

Excellent service at the shop, so kind, understanding and patient with an elderly gentleman who bought a Musto jacket got home, then change his mind about the colour. They spent a lot of time finding and fitting what he wanted. Thank you.

22 January 2024
Unprompted review
Rated 5 out of 5 stars

Great price

Great price, quick delivery. When I initially saw the coat for such a great price I was a unsure as I'd never heard of this company but a quick Google to check out reviews which were positive I ordered the item and within 3 days it was delivered.

10 January 2024
Rated 4 out of 5 stars

Issue with order dealt with swiftly

Had an issue with an order that hadn’t arrived. Once I flagged this up with the company they dealt with it immediately and the bag I ordered arrived a few days later. Marine Supplies were very apologetic about the delay.

8 December 2023
Rated 5 out of 5 stars

Google searched this particular jacket…

Google searched this particular jacket and it popped up on Marine supplies direct, easy to order and relatively quick delivery. Only down side was the box it came in was battered but that’s the couriers gentle touch I suppose 😂

1 December 2023

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