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marinesuppliesdirect.co.uk Reviews 

287
•
TrustScore 4.5 out of 5

4.7

Marine Supply Store
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Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the exceptionally fast delivery services, excellent overall product quality, and highly competitive prices offered across their entire online catalog. Consumers consistently find the online ordering process extremely smooth and professional, noting that purchases always arrive securely packaged, well handled, and exactly as described. Some reviewers were not happy with certain unexpected delivery delays and occasional disappointing issues regarding packages arriving open or heavily damaged. A few people also mentioned experiencing sudden unexpected stock changes or finding that delivered items showed clear signs of previous use.

What people talk about most

Delivery service

Users describe positive interactions with delivery_service, consistently praising the exceptionally fast and... See more

Product

Reviewers highlight positive aspects of product, describing items as exactly what they wanted and as... See more

Price

People report positive experiences with price, consistently highlighting great deals for high quality items.... See more

Service

Clients share appreciation regarding the service, highlighting competitive pricing and prompt online... See more

Order

Reviewers mention positive feedback about order experiences, highlighting that it is easy to order online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Website very easy to navigate. Cheaper than Amazon even with postage. Items really well packed. DPD sent me exact delivery window of 1 hour or other options. Tracked package and arrived on... See more

Rated 5 out of 5 stars

Great online transaction from start to finish, waterproofs are a tad large but medium would be too small. Looking forward to trying them out in anger!

Rated 5 out of 5 stars

Great price - Fast service. I shopped around online chandlery stores and found great prices, in stock at marine supplies direct. Ordered and quick delivery, well packaged!

Rated 5 out of 5 stars

Hadn't come across this company before, but order a new Musto sailing jacket and have been hugely impressed. Price was fantastic and the jacket arrived the very next day which I hadn't expected. Re... See more

Company details

  1. Marine Supply Store
  2. Boat Repair Shop
  3. Canoe and Kayak Store
  4. Sailing Store

Written by the company

Here at Marine Supplies we want too make sure our customers have the best experience possible. We aim to offer the best service, price and products online from a company that values their customer’s experience. With years of experience, we aim to stock leading marine products and parts from the likes International Paint, Holt, Helly Hansen, Gill, Seago Meridian Zero and More.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

287 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(287)

57 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Customer Service

I ordered a pair of Helly Hansen sailing shoes, which were delivered quickly. Unfortunately the wrong pair was delivered. I rang the company and spoke to a very pleasant and helpful lady who apologised profusely. Within 5 minutes a replacement slip was sent to me and the shoes were returned to the PO. The correct pair was sent on to me the same afternoon with no fuss. Brilliant service and new shoes perfect!

28 April 2025
Unprompted review
Rated 5 out of 5 stars

Purchase of boat maintenance products

The website was easy to navigate with an excellent choice of products at reasonable prices. Placing an order was simple and I was kept informed of the delivery process throughout, which was speedy and efficient. The products arrived in good time and were very well packaged.
I will definitely be using Marine Supplies Direct again and would highly recommend them.

1 April 2025

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