The women here was very professional, very friendly and very knowledgeable. I felt like I was in good hands, the whole experience particular in the Washington County branch. I will definitely be comin... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
christine meyerkord was very nice and very professional at helping me get the help and loan i needed . i really appreciated the time and work effort she provided she was very much friendly with great... See more
Company replied
I was absolutely satisfied best place to get a personal loan! I would def recommend to friends and family! Thanks to Mariner especially Lizeth Velasquez she was above and beyond super friendly and pro... See more
Company replied
Finding a personal loan was never easier until Mariner Financing made it possible. Phil, the agent, helped me find the right option for my budget. I'm grateful for his kind and helpful service and for... See more
Company replied
Company details
About Mariner Finance
Written by the company
Personal loans customized for you!†
Whether you want to consolidate your debt, pay your bills, or travel to your dream destination, Mariner Finance is here to help you. Explore our personal loans today and move one step closer to addressing your financing needs.
APPLY ONLINE NOW
Checking offers will not impact your credit score*
Why Mariner Finance:
- Fast and Easy – Just complete & submit your loan application online.
- Personalized Offer – Checking offers will not impact your credit score*.
- 15-day Satisfaction Guarantee - No fees, if you return your money in 15 days**.
Loans We Offer:
- Personal Loans
- Wedding Loans
- Debt Consolidation Loans
- Vacation Loans
- Home Improvement Loans
- Car Loans
Locate a Branch:
Mariner Finance, serving communities since 1927, operates coast-to-coast with physical locations in over half the states. Our experienced team members are ready to assist with your financial needs.
LOCATE A BRANCH
Mariner Finance, LLC (“Mariner”) and/or WebBank, as applicable, (collectively “Lender,” “we,” or “us,” as applicable) offers personal loans from $1,000 to $25,000, with minimum and maximum amounts dependent on the underwriting of the loan and subject to applicant’s satisfaction of eligibility requirements and approval by Lender, and an applicant’s state of residence for Mariner-originated loans. Terms and conditions apply.
†Online loans between $1,500 and $14,000, originated by WebBank, except online loans in CA and MD originated by Mariner Finance, LLC. Loans greater than $14,000 or less than $1,500 may be originated by Mariner through Mariner’s branch network. Any stated APR represents the cost of credit as an estimated yearly rate, and each applicant’s specific interest rates and fees are determined as permitted under federal or state law (as applicable) based upon loan amount, term, the applicant’s ability to meet specific credit criteria including, but not limited to, credit history at the time of application, income, debt payment obligations, and other factors such as availability of collateral, and state of residency for Mariner-originated loans. Not all applicants will qualify for the lowest rates or larger loan amounts, which may require a first lien on a motor vehicle not more than ten years old titled in the applicant’s name with valid insurance. Any loan by phone and/or online closing process requires a compatible mobile or computer device on which you can access your email and electronic documents. Not all loan types are eligible for loan by phone or online loan closing.
*The process uses a “soft” credit inquiry to determine whether a loan offer is available, which does not impact your credit score. If you continue with the application process online and accept a loan offer, or are referred to a branch and continue your application there, we will pull your credit report and credit score again using a “hard” credit inquiry. This “hard” credit inquiry may impact your credit score.
**Mariner Finance’s 15-Day Satisfaction Guarantee provides that if, for any reason, you inform us that you are dissatisfied with your loan and you repay it in full within 15 days of the date of the loan in the form of cash or certified funds, all finance charges will be waived with no penalties. A cancellation of your Mariner Finance loan will not impact, affect, and/or cancel the terms of any purchase of a vehicle or other item(s) with the proceeds of your loan. Additionally, your return to the dealer or seller of any vehicle or other item(s) purchased with your loan proceeds will not constitute a cancellation of your Mariner Finance loan.
California Residents: Loans made or arranged pursuant to a California Financing Law license.
VA Residents: Mariner Finance of Virginia. LLC, Licensed by the Virginia State Corporation Commission, Consumer Finance Company License No.CFI-114.
Mariner Finance, LLC. NMLS No. 166564 www.nmlsconsumeraccess.org
Contact info
8110 Corporate Drive, 21236, Baltimore, United States
- marinerfinance.com
4.3
Excellent
720 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I always got approved
I always got approved. Even when I had bad credit. The app is so much easier to make payments as well. Yes, the interest rates are a little high but it goes according to your credit score.
24 December 2024
Unprompted review
Reply from Mariner Finance
Ivette, thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
Is Mariner Finance South Africa a Scam?
This review is not to tarnish Mariner Finance in the US but to alert the company and potential "clients" in South Afrca about Marinerfinances.co.za, a scam company in South Africa, with no offices.
I applied for a R100 000. They approved it. I signed a Loan Acceptance form and paid a Loan accepted fee of R3000. They sent me another with I have to return with R2800. I don't have this R2800. Now they tell me the R2999 I paid is nonrefundable and I didn't get the loan. This is their office in Cape Town, South Africa. Do you have an office in Cape Town, South Africa and a lady named Victoria with a lawyer S Rakgoba?
25 February 2025
Unprompted review
Reply from Mariner Finance
Thank you for contacting us. Mariner Finance, LLC does not operate outside of the United States and you have us confused with a similarly named company. Please review any communication you may have received from them in order to contact the appropriate company.
Fast, easy process!
The process for my loan was 100% online and approval was instant. I do not have perfect credit either. Forms were easy to complete and documentation was easy to upload. I received multiple offers to choose from and all terms were upfront and clear. Money arrived in my bank account by the end of the next day. Definitely recommend.
19 February 2025
Unprompted review
Reply from Mariner Finance
Virgo, thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
No big long application and fast so i got it done easily
No big long application and fast so i could get my carport put up.Easy financing!!
3 February 2025
Unprompted review
Reply from Mariner Finance
Larry, thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
Thank you for the Loan.
Thank you for the Loan.
Will you be sending me a bill the first month?
30 January 2025
Unprompted review
Reply from Mariner Finance
David, thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
The person that helped me with the loan…Jenny
The person that helped me with the loan was very nice and friendly, her name was Jenny. I would recommend people to use Mariner because of her...
5 February 2025
Unprompted review
Reply from Mariner Finance
Johnny, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
Personal was nice and ready to assist…
Personal was nice and ready to assist me and explain everything and I was need of financial help
27 January 2025
Unprompted review
Reply from Mariner Finance
Shanda, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
Reply from Mariner Finance
Jim D, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
I went to this agency for a loan and it…
I went to this agency for a loan and it went fast and easy thanks to Ann very professional at Melbourne branch Wickham rd thank you Ann . Mr Fontecchio
21 January 2025
Unprompted review
Reply from Mariner Finance
Allan Ward, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
Malik was awesome to work with
Malik was awesome to work with! Very professional but also personal. Make the experience an easy, stress free one and the whole process was a breeze. Absolutely recommend working with him at Mariner.
15 January 2025
Unprompted review
Reply from Mariner Finance
Sierra Orbino, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
Worst Loan Experience I have Ever Had- Deliberate lack of communication by lender
We received a loan for a home water system that was to be financed interest free if paid off over the 24 month period. I made automatic payments of $200 from our bank account, but did the math incorrectly and thus did not pay the financed amount by the 24 month period. In addition, the Welcome Letter that we received from Mariner,( sent 2 weeks after we signed the 6 pg loan) included as it's Headings: Acct No. __; Payment Due Date 11/22/2024; Current Balance __: AND PAYMENT AMOUNT $146- which is less than the $200 monthly I paid and WELL UNDER the $245 needed to pay off the entire balance in 24 mos. We received no correspondence via mail (the company states that it is a "paperless" company but continues to mail junk mail inviting us to apply for more credit) OR EMAIL , on the account profile, with any account updates. The branch rep said that she called my husband (loan holder) and left a message to call her- this call was a month before the interest free payment was due but contained no content other than "please call Mariner Finance". We would NEVER have financed this with paying 16.9% interest.-and I feel that the lack of communication was deliberate and intentional so as to trigger the interest payments. I have never had such a poor experience with a lender. I would absolutely never use Mariner again. I paid off the loan balance today and my account history is deleted from my Mariner account. I don't even have a digital record now of payments and the amount of total interest I paid. Again, very anti-consumer.
12 January 2025
Unprompted review
Reply from Mariner Finance
Elizabeth, we apologize that you had an unfavorable experience. Our goal each day is to provide superior customer service. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.
Customer service rep was condescending…
Customer service rep was condescending rude and did not reset my password -instead she hung up on me ! and then hung up TWICE when i called back No class and never reset my password as of a hour later trying
27 December 2024
Unprompted review
Reply from Mariner Finance
Antonio A, we apologize that you had an unfavorable experience. Our goal each day is to provide superior customer service. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.
Quick and easy
Quick and easy! The staff are really great and explained everything.
11 December 2024
Unprompted review
Reply from Mariner Finance
Jennifer Castilow, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
Stress Free Loan
From applying to closing everything went smoothly,
The staff is great, I feel they went above and beyond
to give me the loan I needed and a payment I could afford.
4 December 2024
Unprompted review
Reply from Mariner Finance
Kim, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
I was very happy how I was treated and…
I was very happy how I was treated and how they really worked hard at helping me get the loan. Everyone was very nice and friendly. Also that they stayed a little late until I arrived. Very kind ladies
4 December 2024
Unprompted review
Reply from Mariner Finance
Eva, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
Discriminated Against
Ì was given loan options with payments. I accepted the one I would be able to pay back without any issues. I done all the paperwork. They come back and say they can't give me the loan because I'm on short term disability due to having surgery. But I have a steady check and will be going back to work in a couple months. I feel like i was discriminated against because of my disability even though I have steady income.
6 December 2024
Unprompted review
Reply from Mariner Finance
Steve Bailey, we apologize that you had an unfavorable experience. Our goal each day is to provide superior customer service. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.
My experience
Nicole was very helpful and personable through the whole process.
4 December 2024
Unprompted review
Reply from Mariner Finance
Connie Giardina, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
We went to the Calhoun
We went to the Calhoun, Georgia location to extend a loan and change it over to my name first then my Husbands second and April and her staff was so friendly and helpful and worked with us until the end . I would recommend anyone going to see them just want to let you know you have an office full of Jems .
Thank you April for you dedication and caring for your customers.
6 November 2024
Unprompted review
Reply from Mariner Finance
Shirley Buffington, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
Everyone was courteous and…
Everyone was courteous and knowledgeable I have no complaints at all about anything
20 November 2024
Unprompted review
Reply from Mariner Finance
Customer, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
The agent I worked with was very knowledgeable and professional
The agent I worked with was very friendly, polite, respectful, knowledgeable and professional. Mariner provided me with the financial assistance that was right for me.
14 November 2024
Unprompted review
Reply from Mariner Finance
Jonathan Rohdes, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.