Marine Products Direct Reviews 39

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I had a couple of issues with the delivery of my paddleboard but I rang and got both sorted immediately. DHL lost my delivery but when I rang Nora got me a new one out immediately and it arrived the v... See more

Rated 4 out of 5 stars

I ordered, didn't receive any tracking info, had to call to be told it is at a Parcelforce Depot somewhere... 10 days later, still waiting... However, after contacting Marine Products they have been t... See more

Rated 5 out of 5 stars

I ordered the wrong product for delivery to Australia. When I contacted Marine Products re this they were extremely helpful. Matt sent me information on the correct item and made the whole process ea... See more

Rated 5 out of 5 stars

These guys treated me like I was their only customer: I duplicated the order by accident....they phoned to check. The exact item was not in stock...so they offered me a free upgrade. The product arriv... See more


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

39 reviews

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Rated 5 out of 5 stars

Fantastic customer service

I had a couple of issues with the delivery of my paddleboard but I rang and got both sorted immediately. DHL lost my delivery but when I rang Nora got me a new one out immediately and it arrived the very next morning. Fantastic customer service.

22 August 2024
Unprompted review
Rated 4 out of 5 stars

Timely Delivery

Everything was delivered in a timely fashion, including the items, which were not in stock to begin with.
Sales team was very helpful.

8 April 2024
Rated 5 out of 5 stars

Temo 450 - worth every penny

Friendly, helpful staff. Easy to navigate website. Fantastic product. Delivered extremely promptly, excellently packaged. Took it out for the first time today with my sportyak and it's better than I could have hoped for. So easy to set up and use. Well worth every penny.

5 February 2024
Rated 5 out of 5 stars

A great buying experience!

Easy order process. Clear correspondence throughout the whole purchase process. Regular and timely updates. Product delivered as scheduled and is excellent quality!

8 December 2023
Rated 5 out of 5 stars

Their only customer?

These guys treated me like I was their only customer: I duplicated the order by accident....they phoned to check. The exact item was not in stock...so they offered me a free upgrade. The product arrived almost immediately.

5 November 2023

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