Marin Bikes Reviews 358

Since buying a Main bike in late 2023, I've been emailing a support tech there nicknamed "Gravy" and the guy is a godsend: super fast communication for all of my questions for various problems from me smashing stuff to basic or upgraded replacements. The support has been phenomenal and far beyond what any other brand has provided - I'll easily buy another Marin when I destroy this one or if budget allows - sooner

Wish I could say good things about my experience buying a bobcat trail 5 bike. I got it only 3 months ago.Unfortunately I've had nothing but issue after issues with it. It's spent more time in the bike shop getting fixed then I have used it. I have emailed Marin directly 3 times and never here back from them. Shame as they used to be great solid bike back in the 90s.

Getting it delivered during the same week across the country

You had the part I needed to get my Polygon Xtrda six back on the trail. Bikes Online did NOT have the part.
Your derailleur hanger 3 works as a substitute. It is not exactly the same but works with backing the B limit screw all the way out.

Great price and fast shipping with clear updates. Very thankful

I ordered my replacement part based off of your detailed parts diagram. Part was reasonably priced shipped quickly.

2 packages different shipment dates, 1 order. Never got informed.

Marin's Quality, Selection & Price Point along with their amazingly awesome representatives make our experiences with Marin TOP NOTCH! We encourage everyone to check out Marin Bicycles!

Arrived super fast, packaging was very well thoughout, I have no complaints

Got my burgandy raglan Marin Bikes hooded sweatshirt and love it! Fits like a champ! Shipping time was reasonable.

Purchased a few components from the website. Had an issue with a handlebar. Sent me a new one. No issues. Good quality. The pedals and grips are great. I bought the bike itself (bobcat trail 4) from an independent dealer. No issues with the bike. Altogether. Impressed with everything.

Shipped quickly and packed well. FedEx did a good job of destroying the box.

Helpful, responsive and prompt!

Easy to find, perfect fit for the perfect bike!

They got back to me quickly and helped me order the correct part I needed. Couldn’t ask for more.

Great pricing, fast shipment. Well packaged.

Got to right person who got me part info I needed to order parts

Great price, fast shipping. They had the productcI was looking for that no other bike shop had.

Bought a brand-new Marin bike. Both tires were defective from the factory. My local shop sent all the photos Marin requested… and then silence. No response from Marin. No help from the dealer. I had to pay for two brand-new tires myself. On a new bike! Absolutely unacceptable.

Great support for an "older" model that just needed a proprietary derailleur hanger.
I would have much preferred a shipping option that wasn't a $15 premium via FedEx... Ground for $5? It's a 2oz derailleur hanger, throw it in an envelope. get creative.