marblemosaics ltd Reviews 225

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality, beautiful appearance, and excellent value. Many people found the ordering process easy and efficient, with numerous mentions of prompt and well-packaged deliveries. The staff is frequently highlighted for being helpful, knowledgeable, and providing fantastic service. However, some customers were dissatisfied with the product not matching the online images, describing significant differences in color and quality. A few other people also felt that some products arrived damaged or faulty, and a small number of reviewers mentioned issues with rude customer service when trying to resolve these problems.

What people talk about most

Product

Consumers find product to be positive. Many customers praise the quality and value of the products, such as... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the super quick and speedy... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers are delighted with the stunning... See more

Order

Reviewers highlight positive aspects of order. Customers found the online ordering process quick and easy,... See more

Staff

Clients share positive opinions on staff. Customers consistently praise the helpfulness and knowledge of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were literally bowled over by our boulder bowl as we are calling it!! Great customer service and communication, delivery superfast. We never thought we could afford such a statement piece which sit... See more

Rated 5 out of 5 stars

Brilliant friendly service and great advice. Sent a free sample with no problem. Placed order easily and delivered within 2 days. Extremely well packaged. Best mosaic tiles that I could find and exc... See more

Rated 5 out of 5 stars

Had 5 crates of Dijon Tumbled Limestone delivered from these guys last week. They were cheaper than other suppliers and the stone was really top notch. My order arrived in a few days as arranged by e... See more

Rated 5 out of 5 stars

Fantastic service from Marblemosaics. Aaron was very helpful in helping me with sizes and delivery was very fast. The Dijon limestone tumbled slabs are stunning and at a very reasonable price compared... See more


Company details

  1. Home & Garden

Information provided by various external sources

Marble Mosaics deal direct with quarries & mines from the accross the world to offer our customers unbeatable prices on natural stone .


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

225 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

The shipment was late by a day

The shipment was late by a day - next day was requested and paid for.

DHL UK was the carrier that failed to process in it time for the connection to go to the delivery depot

Marble did jump on the late /non delivery when asked but there was no proactive notification to advice late early in the day

We can blame dhl but have found they live up to their reputation of Delayed Held and Lost! Marble should consider a more reliable carrier and also one that doesn’t drop it on your doorstep and leave.

As usual customer service picks up the issues here for another poor operational decision

Would I use or recommend- probably with a health warning

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Marble Mosaics Ltd

We had a great choice of tiles to choose from, wall and floor were needed. We picked Split Face Ledge Tile for the walls, and a Pebble on sheet tiles, for the floor. Marble Mosaics sent as a few other colour stone, within the same type of these two tiles, which really did help, and free of charge.
I order 3 samples, but had 8 samples, and from these, we have got it down to 2 Split face Ledge Wall tiles, and 2 pebble floor tiles, I know the two I want, but being a family decision, not everyone is going for my 2 selected, but sure we will get it sorted very soon, to place order

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely stunning basin

Absolutely stunning basin. Customer service was amazing throughout with lots of option of the basin that would work best for my space. The basin worked seamlessly with the tap and trap I purchased too, and just to mention such a super quick delivery. I would highly recommend these

15 April 2026
Unprompted review
Rated 2 out of 5 stars

We have had a mixed experience

We have had a mixed experience and left somewhat disappointed. We are not local and drove a long way to see the Indian Sandstone in the showroom but there was very limited samples on display and the coping and steps only had 1 of each on display and these looked grey rather than Indian sandstone colours. We asked to see a crate of the steps and coping but was told this was not possible and was told we would just have to order but was reassured the steps and coping would be varied colours like Indian sandstone. Unfortunately, with everything installed now the coping and steps are very grey. To be honest they don’t look like Indian sandstone at all. The paving is lovely and just what we wanted but I can’t help but feel disappointed with the end result after spending thousands of pounds. The guys were nice to deal with and sorted an issue with some broken slabs very quickly.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

We were very pleased to find a local stockist of porcelain tiles and we found Ian and his staff very helpful and knowledgeable both over the phone and in person.

Unfortunately our job was delayed and despite having already arranged delivery of two pallets, the team at Marble Mosaics were extremely helpful in rearranging the delivery date. We were very grateful.

They have a large selection of stock and we found them to be good value for money too. All in all, great customer service. We would have no hesitation in recommending them.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Stunning Bathroom Sink

Ordered a bathroom sink, absolutely beautiful, price was amazing!
Delivery was super quick, well packaged to help prevent any damage 😊

5 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service9 March…

An initial phone call showed that these guys really know their products and stock.
We ordered online, which was quick and easy.
Goods were delivered four days later.
No problems at all👍

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Ordered some split face tiles from this company and really happy with the quality of the tiles and the service. Unfortunately some tiles were damaged in transit but marble mosaics offered a full replacement straight away, no quibbling at all. Customer service was absolutely superb.
Will absolutely use again for future orders.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Coping Stone Order

Easy to order and customer service was excellent(thanks for phoning to check the order)

Chris the delivery driver was very helpful brilliant experience!!

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Marblemosaics Ltd review

Great products, great prices, very helpful staff. Brushed dijon limestone is a beauty! Wonderful depth and gorgeous mineral content. It's going on my floors inside and out!

22 October 2025
Unprompted review
Rated 5 out of 5 stars

We were literally bowled over by our…

We were literally bowled over by our boulder bowl as we are calling it!! Great customer service and communication, delivery superfast. We never thought we could afford such a statement piece which sits supreme in our shower room. Thank you.

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful stone sink

Beautiful stone sink. Pictures of options emailed promptly before so I could chose. Easy transition and sent and delivered the very next day. Very well packaged. Couldn’t be happier.

10 October 2025
Unprompted review

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