Lars was the most helpful and thoughtful person I've ever encountered while buying online. When what I wanted wasn't available he immediately 5 or so minutes after my order came through, called me t... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Brilliant customer service, there was a stocking issue with an item ordered online. This was quickly dealt with via email to arrange an alternative replacement item, no dramas no issues from the team,... See more
Reliable online store and quick refund, they processed it within 4 days of receiving my return. They also had excellent communication by email, as the MangoSurfing team let me know that one item from... See more
I ordered a wetsuit (in the sale) on Monday afternoon and it arrived by Tuesday lunchtime. I’ve never worn a wetsuit (I’m paddle boarding at the weekend) but ordered based on the online description an... See more
Company details
Written by the company
Offering a wide selection of the very best surf craft and outdoor gear such as MF Softboards, McCoy, C-Skins, Dry Robe, YETI, Helinox, DEUS, Vissla and so much more! As an Independent we keep prices low and customer service high, so whatever it is you’re looking for, we’ll help you choose the right thing.
Contact info
Unit 9 Cornish Gateway services, PL268UF, St Austell, United Kingdom
- 01726892768
- store@mangosurfing.com
- mangosurfing.com
4.5
Excellent
142 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Reply from Mangosurfing
Heya Adam F.,
Thank you so much for placing an order with us and for taking the time to write us this lovely review. We appreciate it.
Thank you and all the best,
The Mango Surfing Team
Not impressed
Not impressed you pay for delivery and you pay to return if items do not fit.
So when you receive refund delivery is taken again.
Customer pays everything
Not good tbh
22 January 2024
Unprompted review
Reply from Mangosurfing
Hi Jane,
Thank you for your review and my apologies we made a mistake on the refund on your order. We don't offer free returns, however your delivery costs, as this was a standard delivery, should have been refunded. I've now issued this refund for you.
Please don't hesitate to contact us if there any issues with your order or refund as we will always do our very best to resolve any issues, if given a chance.
Best wishes, team Mango
Reply from Mangosurfing
Hello Anthony,
thanks so much for the lovely review. We appreciate it.
All the best,
The Mango Surfing Shop Team
Reply from Mangosurfing
hey Catherine,
Thanks so much for taking the time to write us a review. We appreciate it.
All the best,
The Mango Surfing Shop Team
Great product, great quality.
Great product. Great quality t-shirt. The price was great too. Good size. It’s baggy (L), but just as it should be.
Really quick delivery too, which was fab. Really pleased with it.
Would definitely recommend.
30 December 2023
Reply from Mangosurfing
Hey A beginner drummer,
Thanks so much for writing us this nice review. We appreciate it.
All the best,
The Mango Surfing Shop Team
Excellent service
Excellent service, goods arrived very quickly and in perfect condition. Would shop with you again
29 December 2023
Reply from Mangosurfing
Hey Di, Carlisle,
Thanks so much for taking the time to write us this lovely review. Glad to hear you were satisfied with your order.
Wishing you all the best,
The Mango Surfing Shop Team
Excellent service!
Prompt delivery and a very smooth process - great wetsuit too with helpful sizing guidance online. Thank you!
26 November 2023
Reply from Mangosurfing
Thank you so much for taking the time to write us a review. We appreciate it :) - The Mango Surfing Shop Team
Excellent service as always
25 November 2023
Reply from Mangosurfing
Thank you so much for the review, we appreciate you :) - The Mango Surfing Shop Team
Reply from Mangosurfing
Thank you for taking the time to write a review :) - The Mango Surfing Team
Beware of express delivery
We ordered flip flops on express delivery at extra cost. Advertised as 1-2 days costing an extra £4. It took them 4 days to arrive and when I questioned it they said the express delivery time didn’t include their dispatch time which is 2 days…. So actually express is 3-4 days not really the 1-2 they advertise. They refunded the extra cost when I queried it but just be cautious if you are ordering something in a rush!
10 November 2023
Unprompted review
Reply from Mangosurfing
Hi,
Thank you for your review and my apologies for the late dispatch on your order. We always try and ensure every order placed before 2pm gets dispatched the same day but due to circumstances failed to do so on your order.
We have put measures in place to prevent this from happening again and will be more pro-active in our communication if for any reason a delay does occur.
Thank you again for your feedback and hope to see you again soon.
Great product and quick delivery
2 November 2023
Reply from Mangosurfing
We appreciate you taking the time to write us a lovely review. Thank you :)
good price...delivered on time
2 November 2023
Reply from Mangosurfing
Thank you for the nice review :)
Easy ordering and quick delivery
10 October 2023
Reply from Mangosurfing
Thank you for this lovely review :)
They take their time to explain their…
They take their time to explain their products give you a good deal
And even more importantly when I had a problem the boss was on the phone straight away and sorting it out
It’s great to get good service before you buy something but it’s invaluable to know you are going to be looked after if things are not quite right
Thank you
10 October 2023
Reply from Mangosurfing
Thank you so much for taking the time to send us this lovely and honest review. We appreciate it a lot! All the best :)
Best surf shop in Cornwall
Best surf shop in Cornwall. Great selection of products and no ego staff. Have purchased surfboards, wetsuits, and all other hardware and apparel from these guys. Wouldn’t even consider anyone else. 🤙🏻🤙🏻🤙🏻
11 October 2023
Unprompted review
A pleasant experience all round!
Always love going into the cornwall store and the website is great for the times I can't make the trip! A pleasant shopping experience all round! Cheers guys!
11 April 2023
Unprompted review
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