Mandate Systems Ltd Reviews 

298
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find it extremely easy to book appointments and deeply appreciate receiving timely reminders for all of their upcoming regulatory examinations. Reviewers regularly mention that the technical staff are exceptionally professional, polite, and very knowledgeable when providing advice during their scheduled visits. People frequently emphasize how efficiently the technicians carry out their duties, completing required tasks quickly while always keeping the workspace clean and tidy. Consumers also note that the entire service process remains completely smooth from start to finish, causing minimal disruption to daily production and business operations.

What people talk about most

Service

Clients share positive opinions on service, noting that the entire process is smooth, efficient, and... See more

Staff

Consumers find staff to be exceptionally professional, knowledgeable, and easy to deal with across all... See more

Booking process

People report positive experiences with booking process, highlighting that appointments are arranged easily... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Never had to use this service before and had no knowledge of what was required. The staff were excellent, from the lovely lady in the office that explained what was needed and why to the engineer tha... See more

Company replied

Rated 5 out of 5 stars

The Engineer turned up a little early for the appointment and politely asked if this was ok. He checked with us before turning anything off to make sure it was ok. Went about his work efficiently. A... See more

Company replied

Rated 5 out of 5 stars

All arrangements made without any problems. Engineer arrived on time was given very brief induction and then just got on with the inspection very helpful and knowledgeable when advising about safet... See more

Company replied

Rated 5 out of 5 stars

We have never had to use this company before and didn't really know much about what was needed. Louise was excellent at explaining the process and provided all the information necessary. The engineer... See more

Company replied


Company details

  1. Mechanical Engineer

Written by the company

Experts in producing Written Scheme of Examination & Statutory Examination, with nearly 30 years experience. Taking the mystery out of the Pressure Systems Safety Regulations 2000 (PSSR) and assisting customers to comply with their statutory duty.


Contact info

4.9

Excellent

TrustScore 5 out of 5

298 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(298)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service!

We have never had to use this company before and didn't really know much about what was needed. Louise was excellent at explaining the process and provided all the information necessary. The engineer that turned up to carry out the WSE was very polite and helpful. The process was clearly explained in terms of what would happen next with documentation etc. Overall a pleasant experience. Would definitely recommend. Thanks

14 May 2026
Unprompted review
Mandate Systems Ltd logo

Reply from Mandate Systems Ltd

Hi Emma, Thank you so much for your review, we will be sure to pass on your comments to the team and it has been a pleasure to be of service. You are now fully compliant with PSSR 2000!

Rated 5 out of 5 stars

The engineer who attended our facility…

The engineer who attended our facility was friendly and carried out the servicing work he had been called to look at in a prompt and undisruptive fashion.

8 May 2026
Unprompted review
Mandate Systems Ltd logo

Reply from Mandate Systems Ltd

Thankyou for your 5* review we really do appreciate it !

Rated 5 out of 5 stars

Stop Looking you have found the Best here!

You would be hard pushed to find a better company to perform your regulatory inspection and testing of pressure system and equipment. In 5 years haven't had a bad experience, they give you loads of notice an inspection is due so it can be booked in at a time that is convenient and fits in with the business needs. If any action is required its clearly documented and you are also verbally informed by the technician, the report is quickly updated when you send evidence the issue has been actioned keeping records update easy. Wish we could find more companies like this for other services.

16 April 2026
Unprompted review
Mandate Systems Ltd logo

Reply from Mandate Systems Ltd

Thankyou for your 5* review - we really do appreciate it !

Rated 5 out of 5 stars

The whole process was seamless

The engineer arrived as agreed and carried out the work in a timely and professional manner.
The whole process was seamless from booking of the appointment and for the work to be carried out.

22 April 2026
Unprompted review
Mandate Systems Ltd logo

Reply from Mandate Systems Ltd

Thankyou for your 5* review - we really do appreciate it !

Rated 5 out of 5 stars

Richard

Richard, the engineer on this job, was highly competent; he checked all the insulation and depressurisation procedures before starting work. The system components were inspected, tested and brought back into service without incident.

27 April 2026
Unprompted review
Mandate Systems Ltd logo

Reply from Mandate Systems Ltd

Thankyou for your 5* review - we really do appreciate it !

Rated 3 out of 5 stars

Good, quick and professional but a few small niggles.

On the plus side a good, polite and professional engineer did good work for us here. It was performed quickly and has ensured that we are compliant with the regulations, which is what we wanted.

However a few niggles with poor communication between their team and minor errors in the report - these were sorted out quickly though.

Does not seem to be significantly cheaper than our previous provider and recommends replacing parts rather than testing them for us and giving them another year.

So overall a mixed bag so an "average" review from me of 3/5.

25 March 2026
Unprompted review
Mandate Systems Ltd logo

Reply from Mandate Systems Ltd

Thank you for taking the time to share your experience, this doesn’t seem typical for us, we will review your points in detail and see if additional areas need to be reviewed. We appreciate your feed back.

Rated 5 out of 5 stars

Excellent knowledge and customer service

Excellent knowledge and customer service. Highly competent Engineers who clearly explain everything and turn up on time.

20 March 2026
Unprompted review
Mandate Systems Ltd logo

Reply from Mandate Systems Ltd

Thankyou for your 5* review - we really do appreciate it !

Rated 5 out of 5 stars

Excellent service all around.

Excellent service all around.
Service engineer was superb and great customer service.

13 March 2026
Unprompted review
Mandate Systems Ltd logo

Reply from Mandate Systems Ltd

Thankyou for your 5* review, we really do appreciate it !

Rated 5 out of 5 stars

I had a very positive experience with…

I had a very positive experience with Mandate Systems Ltd while arranging our WSOE (Written Scheme of Examination) certification.The booking process was very easy and the communication regarding date and time was seamless.They are also very accommodating and will work alongside your business needs, which is especially helpful if you are running production during the week and need to minimise disruption.The engineers were friendly, professional and very clear about what needed to be done. One of the biggest advantages is that your certification becomes available almost straight away through their online website service, which is very convenient if you need quick access to the documentation.
I would highly recommend using them. 👍

9 March 2026
Unprompted review
Mandate Systems Ltd logo

Reply from Mandate Systems Ltd

Thankyou for your 5* review, we really do appreciate it !

Rated 5 out of 5 stars

Great Service Allround

Great Service
Efficient booking, friendly staff all round. Engineer turned up at exactly the right time. No issues.

4 March 2026
Unprompted review
Mandate Systems Ltd logo

Reply from Mandate Systems Ltd

Thankyou for your 5* review - we really do appreciate it !

Rated 5 out of 5 stars

Workshop Equipment Compliance

Very professional and helpful all round service from Mandate Systems. Looked after our needs perfectly from initial enquiry though to delivery of our Written Scheme. I would highly recommend their service.

3 March 2026
Unprompted review
Mandate Systems Ltd logo

Reply from Mandate Systems Ltd

Thankyou for your 5* review we really do appreciate it !

Rated 5 out of 5 stars

Never had to use this service before…

Never had to use this service before and had no knowledge of what was required. The staff were excellent, from the lovely lady in the office that explained what was needed and why to the engineer that turned up to carry out the written scheme & test. Proficient, polite and very helpful, everything was well explained & executed right down to communication through the whole process and follow up with paperwork. Thank you.

3 March 2026
Unprompted review
Mandate Systems Ltd logo

Reply from Mandate Systems Ltd

Thankyou for your 5* review - we really do appreciate it !

Rated 5 out of 5 stars

Great service from start to finish!

Great service from start to finish!

Really easy to book and efficient/effective service on the day. Appreciated the contact throughout and the support was ideal.
Thankyou

24 February 2026
Unprompted review
Mandate Systems Ltd logo

Reply from Mandate Systems Ltd

Thankyou for your 5* review - we really do appreciate it !

Rated 5 out of 5 stars

Great Company

Great Company
Their Engineer Connor is a smashing bloke and very helpful and knowledgeable and did a thorough inspection of our equipment

25 February 2026
Unprompted review
Mandate Systems Ltd logo

Reply from Mandate Systems Ltd

Thankyou for your 5* review, we really do appreciate it !

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