Genuine customer here. Not one of the recent spam bad reviews. Just bought a Lexus from Manamanx. Couldn't be happier with the car and the service from them. Very very professional and they clearly re... See more
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At Manamanx, we're more than just a car dealership - we deliver a personalised car-buying experience backed by our team who benefit from over 20 years of industry knowledge, passion and trusted expertise. As a proud family-run business, we're dedicated to helping drivers across the region find their ideal vehicle with confidence and ease. Located conveniently between Newbury, Reading and Basingstoke, our car dealership is easily accessible from the M3 and M4, making Manamanx a top choice for car buyers across Hampshire, Berkshire and beyond.
The Old Bakery, RG198BJ, Thatcham, United Kingdom
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We were very disappointed with the customer service during our recent visit. While browsing the showroom and outside stock ,no member of staff acknowledged us or offered assistance, despite several staff members being present and walking past us .
When we eventually asked questions, the responses felt begrudging and impersonal, leaving us feeling unwelcome rather than valued as potential customers.
Buying a car is an important decision, and good customer service makes a big difference. Unfortunately, our experience here fell well below expectations and we walked away despite being interested in a few of the cars .
Jordan was an exeptional salesman, right down to details and accommodated our evey need and concern!

Reply from Manamanx Limited
I had an excellent experience at the dealership thanks to Jordan. He was incredibly helpful and friendly throughout the entire process, making sure I felt completely comfortable with both the car and the deal he was offering. He showed real patience with me and my uncle — answering every question we had and even putting up with our terrible jokes.
Jordan truly made the whole experience easy and stress‑free. I couldn’t have asked for better service.

Reply from Manamanx Limited
Bought a car from Manamanx. Had a few unforseen issues. Issac and the team went above and beyond to resolve them. Very happy with my purchase and the service offered. Thank you again Isac.

Reply from Manamanx Limited
Jordan was so professional, helpfull and brilliant. He helped me with all the paperworks before i got to their office. The car was in good shape, car history was up to date and I will definitely recommend them. 5* for me.
Izundu

Reply from Manamanx Limited
Simon is very knowledgeable, he explained everything in depth and made the buying process very easy. Thank you!

Reply from Manamanx Limited
Purchased a car from Simon today. Lovely gentleman, explained everything in detail, broke everything down so it was easily understood. Gave a good part exchange on our car. Would highly recommend. A very pleasant purchasing experience.

Reply from Manamanx Limited
Bought a lovely car sold by Steve, absolute pleasure and really professional end to end care. 5 out of 5

Reply from Manamanx Limited
Really helpful sales team. Went through everything. Answered questions & made whole process easy.

Reply from Manamanx Limited
I’ll keep this factual and balanced - The car itself drives well and broadly matched the description. The initial buying process was straightforward enough.
However, the overall preparation and aftersales experience have been disappointing.
Firstly, the vehicle clearly hadn’t been properly prepped. The paint was heavily swirled and in poor cosmetic condition, and the wheel arches were full of mud, not what you expect when collecting a £20k+ car from a dealer.
I also paid £299 for an AA inspection arranged through the dealership. In hindsight, this didn’t add much value.
Within days of purchase the rear wiper arm failed (the internal plastic mount had snapped and the blade had simply been placed back on) and while the car was at Audi for a DSG service, corrosion on the offside rear lower spring mount was identified and categorised as needing immediate repair.
These weren’t new developments; they were present at the point of sale.
When raised, the dealership relied heavily on the car being “roadworthy” and the fact it had passed its MOT, as well as the AA inspection. In my view, that misses the point. This was about preparation and satisfactory quality, not whether the car could technically be driven home.
Staff were polite, but responsibility was deflected rather than resolved, and I’ve had to arrange and fund repairs independently.
The car drives well, but I would strongly advise future buyers to arrange their own truly independent inspection and inspect preparation and cosmetic condition very closely as well as budget for post-sale work.
Not a terrible experience but not what I expected when buying from a dealer rather than privately.
Im really impressed with the service Jorden answered all my questions and was very polite. Excellent customer service would highly recommend.

Reply from Manamanx Limited
I had an excellent experience purchasing my car, and I would especially like to commend Jorden for his outstanding support throughout the entire process. From start to finish, he was professional, patient, and incredibly helpful. He guided me through every step, ensured all my questions were answered, and stayed fully involved until everything was completed and I was able to drive away with my car.
His dedication and commitment to customer satisfaction truly stood out. I felt supported and confident in my purchase because of his expertise and attention to detail.
I highly recommend Manamanx Company to anyone looking for a quality vehicle and a smooth buying experience. If you want the best car specialist, ask for Jorden you won’t be disappointed.

Reply from Manamanx Limited
I have had a wonderful experience with Steve cornelius who has helped me find the perfect car. Was very fast and efficient. Regular contact with updates on the car.
Thank you for finding me my car

Reply from Manamanx Limited
Five stars for the team at Manamanx Limited! I’m absolutely loving my new Subaru Solterra. A special mention goes to Simon, my sales rep; his professionalism and knowledge were standout. He took the time to answer all my questions and made sure I felt confident with the new tech before driving off the lot. Exceptional service—thanks again, Simon!

Reply from Manamanx Limited
The car I purchased broke down in less than a month following Purchase. Manamanx customer support did NOT support at all despite me contacting them. There were significant issues with the car that the main dealer said were present at time of purchase from Manamanx, This is not a professional company. Customer support is there to deny any responsibility. The claim that cars are covered by an independent AA inspection for customer peace of mind is false.
Good quality cars for great prices. Thank you for all your help Simon ( williams)

Reply from Manamanx Limited
The overall service was very good the car was in perfect condidtion and collected this was a very good a simple process and Isaac and Ben very supported and helpful

Reply from Manamanx Limited
Jorden was an amazing sales person, knowledgeable and very helpful when purchased my first car, he was very on point with everything including how fast the process took, i will definitely recommend him as well as the company.

Reply from Manamanx Limited
Really pleased with the purchase of our new car from Steve at Manamanx. Steve was really helpful, took time to explain everything, great service and highly recommended.

Reply from Manamanx Limited
Very helpful and got me sorted through a difficult proccesss would highly recommend

Reply from Manamanx Limited
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