Don't trust this casino or Daniel Costa, he's a scammer. After paying 25 euros on Malina Casino to synchronise the game it asks you for another 60 euros and you can't withdraw from the account. The ho... See more
Company replied
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Review summary
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Promissed deposit bonus not given ,free spins not given 7 deposits ,never payd somthing Vip calls with bonus promisses if you depossit ,then no bonus given ,asked 5 times to close my account ,no... See more
Company replied
All the sister casinos you can find on the funid app including malina casino are a support joke, if live chat cant solve they tell you relevant department will reach you by email, but they never do, i... See more
I DO NOT RECOMMEND.... I wait and wait and wait and wait for FUT transactions to be unlocked. FUT coins are the casino currency, can use these coins to buy free spins or a cash bonus. They blocked... See more
Company replied
Company details
Written by the company
Online Casino and Slots Website
Contact info
Philippines
- malinacasino.com
2.5
Poor
375 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 80% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Stay away.
Stay away.
Bonuses expired before you get them.
Pay out really slow.
The worst customer support I’ve ever seen.
I was weeks sending mails, most of which were ignored, none of my issues were resolved.
Wager for bonus is way more than advertised.
By far the worst casino I’ve ever played on. Go somewhere else.
6 June 2025
Unprompted review
Reply from Malina Casino
Dear Customer,
Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.
In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.
We appreciate your patience and understanding, and we take this opportunity to extend our best regards.
The malinacasino.com team.
Reply from Malina Casino
Dear Customer,
Thank you very much for your review and for taking your time.
We truly appreciate your feedback and sincerely thank you!
Our goal is to provide the best possible experience to our customers and all our operators are always available to best satisfy every request.
Thanks again for taking the time and for the esteem shown!
The MalinaCasino.com team
Listen people those other reviews that…
Listen people those other reviews that are five stars and they’re saying all the good shit about it. Those are the fockin workers are owners because this is the worst place in the internet. They’re fraudulent they control your spins they don’t pay you out your withdraws, you don’t get it. You won’t get it. They take all your money you never ever win. This place is a fraud. I promise you save your money. This place is a piece of shit… support doesn’t even work you go live chat it doesn’t even work. I promise you save your money. Go play somewhere else these guys are scum. I never will play here again. If people don’t believe me contact me I have all they’re fraudulent activity on video. It’s unbelievable. Trust me. Contact me if you need to.
31 May 2025
Unprompted review
Reply from Malina Casino
Dear Customer,
Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.
In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.
We appreciate your patience and understanding, and we take this opportunity to extend our best regards.
The malinacasino.com team.
Thankyou so much to Selena for her help…
Thankyou so much to Selena for her help she stuck with me all the way 😃👍
26 May 2025
Unprompted review
Reply from Malina Casino
Dear Customer,
Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!
Thanks again for taking the time and for the esteem you have shown us!
The malinacasino.com team
Knowledgeable support agents!
They knew exactly what to do and explained everything clearly. Great experience!
26 May 2025
Unprompted review
Reply from Malina Casino
Dear Customer,
Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!
Thanks again for taking the time and for the esteem you have shown us!
The malinacasino.com team
Olivia was my agent I started off the…
Olivia was my agent I started off the conversation frustrated and she calmed me down fully and went above and beyond to make sure my needs were met. Very professional and respectful. Need more people like this in the customer service side. Thank you olivia
24 May 2025
Unprompted review
Reply from Malina Casino
Dear Customer,
Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!
Thanks again for taking the time and for the esteem you have shown us!
The malinacasino.com team
No hidden tricks, just a solid casino🫡
I’ve seen casinos with confusing terms, but here everything is clearly explained. Promotions are fair, and withdrawals are consistent.
21 May 2025
Unprompted review
Reply from Malina Casino
Dear Yamila,
Thank you very much for the review you have provided and for taking your time.
Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!
Thanks again for taking the time and for the esteem you have shown us!
The MalinaCasino Team
Enjoyable site but missing key filters
I do like Malina Casino and the variety of games offered, but the site could use a few upgrades. It lacks modern features like being able to filter games by bonus type, volatility, or theme. A small thing, but it would really improve navigation.
30 April 2025
Reply from Malina Casino
Dear Charlotte,
Thank you for your valuable feedback and for sharing your thoughts with us.
We’re glad to hear you enjoy the variety of games we offer. We also appreciate your suggestions regarding site upgrades, such as enhanced filtering options by bonus type, volatility, and theme. These are excellent ideas that would certainly improve the user experience, and we will be passing your comments on to our development team for consideration.
Thank you again for helping us improve and for choosing MalinaCasino. We look forward to continuing to provide you with a great gaming experience!
The MalinaCasino Team
No fuss, just got paid!
Cashed out my bonus winnings and didn’t face any issues. It went straight to my bank account in three days, no questions asked.
19 May 2025
Unprompted review
Reply from Malina Casino
Dear Customer,
Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!
Thanks again for taking the time and for the esteem you have shown us!
The malinacasino.com team
Thieves Thieves Thieves
Thieves Thieves Thieves
Guys don't play in this casino you can only loose and never win... Bonus games are ridiculous you have to loose hundreds of euros and never get bonus....Is just a site to steal your money
17 May 2025
Unprompted review
Reply from Malina Casino
Dear Customer,
We thank you for taking the time and appreciate the fact that through your review you have brought your disappointment to our attention.
We apologize for the inconvenience have been caused and we are sorry that your gaming experience on our platform has not been positive.
Reiterating our regret regarding your non-positive experience, we remind you that if you believe you need further assistance regarding your report, you can contact our Support Service via Live Chat (active 24 hours a day, 7 days on 7) providing all the details that you believe may be useful regarding the problem encountered.
We thank you for your cooperation and we take this opportunity to send you cordial greetings.
The Malinacasino.com team
Everything works!
No bugs, no glitches. Just a smooth, well-run casino that delivers consistently.
14 May 2025
Unprompted review
Reply from Malina Casino
Dear Customer,
Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!
Thanks again for taking the time and for the esteem you have shown us!
The malinacasino.com team
17days now i have been waiting for my…
17days now i have been waiting for my withdraw requests to b processed to be told time after time that my requests are still being processed and sorry flr any inconvienience, to the time period takes from request to review/processed, 3 days and so on .. but its 17 days now still getting the same stalling excuse and that its been forwarded on with a priority status to still being nearly day 18 and nothing at all, time to go take this to the next level and all because they cant just process it as requested
28 April 2025
Unprompted review
Reply from Malina Casino
Dear Customer,
Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.
In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.
We appreciate your patience and understanding, and we take this opportunity to extend our best regards.
The malinacasino.com team.
Awful deposit
The money will leave your bank account but might not show up on the website. I made an deposit and waited well over their "2hr" period but even after that the money wont appear on my account and the customer service just keeps on stalling
9 May 2025
Unprompted review
Reply from Malina Casino
Dear Customer,
Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.
In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.
We appreciate your patience and understanding, and we take this opportunity to extend our best regards.
The malinacasino.com team.
Reply from Malina Casino
Gentile Cliente,
Grazie mille per la Sua recensione e per il tempo dedicatoci. Apprezziamo veramente il Suo feedback e La ringraziamo sinceramente!
Il nostro obiettivo e' fornire la migliore esperienza possibile ai nostri Clienti e tutti i nostri dipartimenti sono coordinati per soddisfare al meglio ogni richiesta.
Grazie ancora per il tempo e per la stima dimostrata!
Il Team di MalinaCasino.com
I have had a good experience so far..
Everything about this casino has been great so far. Easy login, fun games, and fast payouts. I’m a satisfied player.
8 May 2025
Unprompted review
Reply from Malina Casino
Dear Customer,
Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!
Thanks again for taking the time and for the esteem you have shown us!
The malinacasino.com team
Great assistance. Leo was knowledgeable!
My card was not going through, but Leo told me to try another option, and it worked. Quick and easy fix.
7 May 2025
Unprompted review
Reply from Malina Casino
Thanks a lot for your review! We're glad to hear Leo was able to help you out so quickly—sometimes a simple tip makes all the difference. Enjoy the games, and we’re always here if you need anything! 🎯
Easy to deal with support. Thanks to Abby!
Abby from the support team was friendly and easy to talk to. I felt comfortable asking anything.
5 May 2025
Unprompted review
Reply from Malina Casino
Dear Customer,
Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!
Thanks again for taking the time and for the esteem you have shown us!
The malinacasino.com team
Nina was very professional🩷
Nina handled my account issue calmly and professionally. She made me feel like a valued customer.
2 May 2025
Unprompted review
Reply from Malina Casino
Dear Customer,
Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!
Thanks again for taking the time and for the esteem you have shown us!
The malinacasino.com team
Garry The Legend …
Garry was very professional and understanding to my request for my account manager Mauri to respond to my emails as apparently he’s been “out of the office” since yesterday… Garry was to follow up on my behalf to see if Mauro had added the Nokia $37.50 to my account and there is also 50 free spins still owing as well.. thanks Garry, I hope you become an account manager someday as your updates were as what I would expect from a well trained professional person!👍
2 May 2025
Unprompted review
Reply from Malina Casino
Dear Customer,
Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!
Thanks again for taking the time and for the esteem you have shown us!
The malinacasino.com team
They didn’t process my withdrawal money…
They didn’t process my withdrawal money request from 20th of April until now 2nd day May.. they didn’t value costumers
2 May 2025
Unprompted review
Reply from Malina Casino
Dear Customer,
Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.
In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.
We appreciate your patience and understanding, and we take this opportunity to extend our best regards.
The malinacasino.com team.
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