Rang MakingMusic and spoke to friendly advisor (Catherine) without having to go through endless options and dire music. She provided plenty of sensible advice and followed that with a very detailed e... See more
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Review summary
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Spoke with Tom who was very approachable and helpful All my questions were speedily answered So pleasant to interact with another human - sadly a rapidly vanishing facility today
We had a query about using videos on our website and social media. Making Music responded very quickly with expert and detailed advice. Much appreciated!
Fantastic organisation that really cares for amateur music groups. Any time we’ve needed support or advice they’ve been quick to answer and gone above and beyond what we hoped. Highly recommended t... See more
Company details
Written by the company
Making Music is the UK’s membership organisation for leisure-time music, with around 3,850 groups representing around 228,000 music makers across the UK. We are dedicated to empowering everyone, whatever their background or experience, to come together in their community to make or present music.
Contact info
United Kingdom
- makingmusic.org.uk
4.7
Excellent
132 reviews
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Replied to 100% of negative reviews
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Quite simply the most supportive and…
Quite simply the most supportive and professional organisation for the sector. An essential for any amateur music group.
24 April 2025
Excellent customer service
Excellent customer service. They are very reliable, and always eager to help.
17 April 2025
Helpful
Catherine, was very helpful and knew exactly what I was asking about. Giving me the correct information.
21 March 2025
Quick and clear response to my query
I raised a question and the response from Making Music was very quick and helpful. I had the answer just a few days later.
21 March 2025
User friendly and comprehensive.
All the staff are very helpful and your website is easy to use. Very interesting content and lots of opportunities to participate and speak to someone if there is a problem.
5 December 2024
Very good in spite of having some difficulty making contact.
In recent months I have had some difficulty in contacting the correct person but when I made contact they were extremely helpful and friendly.
3 March 2025
The platform
The platform, although limited in look and feel options, offers a very cost effective solution for small music groups on a tight budget. Membership functionality is extremely helpful and the flexible configuration of site functionality and permissions is great, but could benefit from further expansion into more generous look and feel tailoring. I would thoroughly recommend the platform for small amateur groups with limited funds and technical skills.
5 March 2025
Problem fixed
We had an IT problem, and Making Music staff were able to fix it. We know we can always ask for help!
20 January 2025
Very helpful.
4 March 2025
Consistently high standard of service
Consistently high standard of service. We all get used to Amazon these days and it is really hard for retailing companies to hit that standard but you do regularly.
3 February 2025
Always helpful if I telephone and ask…
Always helpful if I telephone and ask for advice
12 December 2024
First-class support for amateur music groups
First-class support for amateur music groups. Making Music is the umbrella body for amateur music groups. The advice, guidance and support it gives is unrivalled and helps all of us be more 'professional' in our activities. The subscriptions are very affordable and the optional insurance cover is essential.
25 February 2025
Website very easy to use for renewing…
Website very easy to use for renewing insurance etc..
27 December 2024
Helpful staff
Staff at Making Music are always friendly, helpful and responsive. They explain things very well and put me at ease whenever I telephone.
Coupled with always being efficient and professional.
17 December 2024
Making Music are great!
Everyone I have met from Making Music has been very knowledgeable and helpful. Their online resources are incredibly useful.
10 February 2025
So beneficial in aiding the running of…
So beneficial in aiding the running of an amateur music group.
2 January 2025
Choir membership renewal was very easy.
It was very easy to renew the choir’s membership and insurance online. I’m the Treasurer of the choir.
6 January 2025
very good support service
27 December 2024
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