Make My Shave Reviews 120

TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

I purchased the demo plane facial razor couple months ago and very disappointed, not sharp at all , I go over the same spot with no difference the fine hair is still there , its a pretty non function... See more

Company replied

Rated 5 out of 5 stars

Finally, a sustainable razor company that provides a genuinely awesome shave AND recycles the used razor heads through Terra Cycle. I had been using a safety razor with a fixed head for the last ye... See more

Company replied

Rated 5 out of 5 stars

Pleasantly surprised with fast postage and design of the razor, stylish and suits our decor. Also happy to not have to remember to buy blades and not remembering which ones they are at the supermarket... See more

Company replied

Rated 5 out of 5 stars

What’s not to love about this women’s razor?! The self-lathering razor head makes shaving a breeze as I save a heap of time not having to lather up with soap, the larger than your average disposable r... See more

Company replied

Company details

  1. Beauty Product Supplier

Written by the company

Make My Shave™ is the Australian body care brand blending personal care with environmental responsibility. Through skincare-inspired shave care, our razor and body care products transform an everyday routine into an exceptional experience that's kind to curves and the planet. Our Mission is to plant 1 million trees and remove 1 million disposable razors from landfills. Our Passion is to help Grow Trees, Not Hair 🌱


Contact info

4.1

Great

TrustScore 4 out of 5

120 reviews

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Rated 1 out of 5 stars

Disappointed and waste of money

I purchased the demo plane facial razor couple months ago and very disappointed, not sharp at all , I go over the same spot with no difference the fine hair is still there , its a pretty non functioning tool

29 July 2025
Unprompted review
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Reply from Make My Shave

Hey Robyn, thanks so much for taking the time to share your feedback. Our dermaplaner is designed to gently remove peach fuzz and dull skin, leaving skin soft and smooth. We appreciate that you’ve been using the product over the past couple of months, and while many customers share glowing results, we’re really sorry to hear it hasn’t been what you expected — please know we genuinely take your feedback to heart.
As a small business, we truly care about your experience. If you’d like to reach out at hello@makemyshave.com.au with your order number and a few more details, we’ll be glad to look into this further and work on a solution together. Thank you again, Lindsay & Mike.xo

Rated 5 out of 5 stars

Never had a better shave

So I’ve been subscribing to make my shave since the company started and there’s just not a better women’s razor out there. The quality of everything from the packaging to the razor heads just can’t be matched. The razors give the smoothest shave and are safe on delicate areas. I used to get horrible razor burn but I don’t with these razors. Aside from that, the customer service is amazing too! When I contacted them as I received a package where the razor heads popped out, not only did they replace them straight away they told me how to fix them. Cannot speak more highly of this brand. The fact that they’re also doing their part to reduce impact of this product on the environment just makes me feel better about my purchase.

16 March 2025
Unprompted review
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Reply from Make My Shave

Hey Lou, we really appreciate you taking the time to share your experience with us! We're truly delighted to serve your shaving needs and couldn't be happier hearing that our razor is the perfect fit for you. Thank you for your kind words about our sustainability standards and customer service too! As a small business run by real people, we genuinely care about every aspect of your experience and are extremely grateful that you continue to choose us as your shave partner. Thank you again, Lou. You've brightened our day! 🥰 Lindsay & Mike xo

Rated 1 out of 5 stars

Not good

This is my personal experience and it was awful, I had razor burn and it stung for days. I tried a few times and changed the razor head but it was actually just a horrible experience. I went to Woolworths and picked up the bulldog razor and have had zero issues so yeah. I sent a review of the razor and it was never posted because it was a 1 star, interesting…..

24 February 2025
Unprompted review
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Reply from Make My Shave

Hello Em, thank you for sharing your feedback. We’re really sorry to hear that our razor hasn’t been the right fit for you. We put so much care into creating products that are kinder to skin, so it’s disappointing to hear about your experience. We completely understand that everyone’s skin type is unique, and we truly take your feedback to heart.
We have a money-back guarantee in place because we never want anyone to feel stuck with a product that doesn’t work for them. While you haven’t requested a refund, we’ve gone ahead and processed a full refund for you.
We’re also investigating your previous review and have emailed you directly regarding this.
As a small business, our customers mean everything to us. Your experience, whether good or bad, helps us learn and improve. Thank you again for giving us a try, Em—we truly appreciate it and hope that one day we might have the chance to better meet your needs. Lindsay & Mike xo

Rated 5 out of 5 stars

Sharp blades, eco friendly, classy

Sharp blades, easy to use, nice design and eco friendly.

4 November 2024
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Reply from Make My Shave

Hey Cynthia, thank you so much for taking the time to leave us your kind and thoughtful feedback about your new rose gold dermaplaner. We’re thrilled to hear that you love the sharp blades, sleek design, ease of use, and the eco-friendly nature of your new beauty tool. Your words genuinely brightened our day—thank you! 🥰 Stay smooth, Lindsay & Mike xo

Rated 5 out of 5 stars

True to the pictures

10 November 2024
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Reply from Make My Shave

Hey Alisha, thank you so much for your truly lovely comment about our dermaplaner. We really appreciate your five-star feedback and for choosing Make My Shave as your shave care partner. 🤗 Wishing you and your family the most wonderful festive season. Stay smooth! Lindsay & Mike xo

Rated 5 out of 5 stars

MMS makes everything easy! Quality!

Fantastic product. I absolutely love make my shave razors. Amazing customer service and I just set and forget. MMS products magically appear at my door and I have no excuses for not having silky smooth skin!

6 November 2024
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Reply from Make My Shave

Hey Mish, a warm and heartfelt thank you for taking the time to leave us such an amazing review about our razors. Hearing that your shave experience leaves you with silky-smooth skin and that you love our customer service and subscription absolutely brightens our day—THANK YOU!
Wishing you and your family the most wonderful festive season. Stay smooth! Lindsay & Mike xo

Rated 5 out of 5 stars

Awesome great idea for us ladies…

Awesome great idea for us ladies definitely a great idea to have

5 November 2024
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Reply from Make My Shave

Hey Sue-Ellen, thank you so much for taking the time to leave us such a lovely, positive review. We’re absolutely thrilled to hear that you love your new beauty tool. Your feedback truly brightened our day—thank you! 🤗 Wishing you and your family a wonderful holiday season. Thank you again, Sue-Ellen! Stay smooth, Lindsay & Mike xo

Rated 1 out of 5 stars

These were really poor quality and the…

These were really poor quality and the head just broke off the handle so easily.

8 October 2024
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Reply from Make My Shave

Thank you so much for taking the time to leave us your feedback, Ciara. We’re genuinely sorry to hear that the quality of our razor didn’t meet your expectations—quality is something we pride ourselves on, and it's what keeps our community coming back to our subscription service.
Please know that your happiness is our absolute priority, which is why we stand by our razors with a satisfaction guarantee. To help us to better understand the issue you experienced and make things right, could you please contact us at hello@makemyshave.com.au. We would be more than happy to arrange a full refund or send additional blades for you to try.
We genuinely take your feedback to heart, Ciara, and are committed to restoring your confidence in our products. We hope to hear from you soon, Lindsay & Mike. xo

Rated 5 out of 5 stars

Beautiful to look at it and to use

Beautiful to look at it and to use. Makes maintaining my face very easy!

6 October 2024
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Reply from Make My Shave

Hey Jessica, thank you so much for taking the time to leave us such a lovely review. It means the world to us that you not only love your new dermaplaner, but that you've taken the time to share your positive experience. Thank you! Stay smooth, Lindsay & Mike xo

Rated 5 out of 5 stars

Highly recommended!

An Aussie company who care about environmental sustainability, provide first class customer service, and offer subscription convenience - I love Make My Shave. Oh, and the razor is excellent, too!

4 August 2024
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Reply from Make My Shave

Hey Susan, a heartfelt thank you for taking the time to leave us your beautiful review of Make My Shave. We couldn't be happier hearing that you love our brand values, customer service and products — your good vibes truly brighten our day!! Thank you so much, Susan. Stay smooth! Lindsay & Mike xo

Rated 5 out of 5 stars

Great product

Great product, always arrives so quickly.

13 July 2024
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Reply from Make My Shave

Hey Alycia, Thank you SO much for taking the time to leave us your beautiful review. Hearing that you enjoy your Make My Shave Days truly makes our day! Thank you again, Alycia! 🥰 Stay smooth! Lindsay & Mike xo

Rated 5 out of 5 stars

Love this product

Love this product. It is durable and well made.

13 May 2024
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Reply from Make My Shave

Hey Ebony, thank you so much for taking the time to leave us such a lovely review. As a small business, feedback like yours truly fills our hearts. Thank you for making our day!! Lindsay & Mike xo

Rated 5 out of 5 stars

A++++

After my order went missing due to address issues with Aus post, Lindsay was very attentive and went above and beyond to make sure that a replacement reached me quickly.

7 June 2024
Unprompted review
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Reply from Make My Shave

Hey Emma, thank you so much for your kindness in helping us investigate the issue and allowing us to rectify this for you. We are truly grateful to have you as part of the Make My Shave community! 🥰 Stay smooth, Lindsay & Mike xo

Rated 5 out of 5 stars

I love this brand

I love this brand! The razors are built so perfectly for shaving intimate areas. I was a bit nervous at first to try this subscription as I'd previously had a subscription with another company (and change is scary) but so glad I did. They feel better designed for women. The old razors use to nick me all the time. They're so very pretty and I love the built in shaving gel. I'd love to see more pretty accessory options!

5 May 2024
Unprompted review
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Reply from Make My Shave

Hey Jess, your review has to be one of our all-time favourites!! It truly brightened our day. Thank you SO much for taking the time to not only leave us your positive feedback, but to also include such thoughtful detail too. We love hearing that you're a fan of our razor's in-built shaving gel, and are glad you took the leap to join us at Make My Shave. We couldn't be happier that you're part of our Community. 🥰 Stay smooth! Lindsay & Mike xo

Rated 5 out of 5 stars

I love this product sm it doesn’t feel…

I love this product sm it doesn’t feel cheap and you can tell there was work put into making it a better shaving experience than ever!!

3 April 2024
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Reply from Make My Shave

Hey Musu, thank you SO much for not only choosing Make My Shave as your personal care partner, but for taking the time to leave us such an amazing review!! Your kind feedback and shave happiness truly mean the world to us. Stay smooth! Lindsay & Mike xo

Rated 5 out of 5 stars

I am so impressed by the quality and…

I am so impressed by the quality and price of the product, right down to packaging. Top notch. I would totally recommend this product

13 March 2024
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Reply from Make My Shave

Hey Sarah, thank you SO MUCH for your truly beautiful review of Make My Shave. We appreciate your time and your kind words of recommendation. Stay smooth! Lindsay & Mike xo

Rated 5 out of 5 stars

Love LOVE this product

Love LOVE this product! Cannot recommend enough. What a great invention , well done team xx

2 February 2024
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Reply from Make My Shave

THANK YOU so much for your lovely review, Sissel. We appreciate you taking the time to leave us your feedback, we are over the moon to hear that you love your new razor and dermaplaner! This makes our day. Thank you again! Lindsay & Mike xo

Rated 5 out of 5 stars

Fantastic product

Fantastic product
Fantastic service

8 January 2024
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Reply from Make My Shave

Hey Rachael, thank you SO much for taking the time to leave us your feedback. We cannot express just how much we love hearing that our razor and service standards make your shave!! Your grooming happiness means the world to us. Thank you again for choosing, Make My Shave, Rachael. Stay smooth! Lindsay & Mike xo

Rated 3 out of 5 stars

Not great for me

Honestly, the product is well constructed, comes in cute packaging and was delivered quickly.
However, this shaver is absolutely useless for my thicker hair. It doesn't cut it and the blades are sooo close together there's no space for the cut hair to escape. I won't be buying it again unfortunately, I'll be going back to mens razors. For normal hair types or thinner body hair I can imagine it would be perfect.

6 January 2024
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Reply from Make My Shave

Hey Jessica, a heartfelt thank you for sharing your experience with us. We're truly grateful for your kind words about our premium razor, sustainable packaging, and swift delivery. While we're sorry to learn it may not have been the perfect match for your hair type, we completely respect individual preferences. Your willingness to give us a try genuinely means the world to us. Thanks again for your valuable feedback, Jessica. Lindsay & Mike xo

Rated 3 out of 5 stars

its good

i like this razor . but it is delievering late

11 December 2023
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Reply from Make My Shave

Hey Venkata, thank you for taking the time to leave us your feedback. We are so happy to hear that you like your razor - we loved the nice message you sent us on Instagram after you had used it. 😊

Regarding your order, we’re sorry to hear that you found the delivery to be late. Your order was placed on 11th December and Australia Post confirmed that it was delivered on Friday 15th December at 10:29 AM.

After you reported your item to be missing, we raised an investigation with Australia Post. Their case findings confirmed that your parcel was delivered directly to your letterbox on the 15th of December.

While this investigation was still taking place, we sent you a second replacement package via Express Delivery at our own cost.

Our desire is always for our customers to have a flawlessly smooth experience and we are sorry to hear that you were impacted by the missing postal package.

We are thrilled that you like your razor! Stay smooth, Lindsay & Mike xo

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