All good things to say about this company. Heard about from a recommendation and ordered a very large blind 165 wide by 250 drop which was costing a fortune elsewhere. It arrived quickly and had a min... See more
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Review summary
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Reviews shaping this summary
I have fitted 6 full houses from Make My Blinds. Service and quality has always been excellent. Special mention to Jessica where nothing was too much trouble during a recent request for assistance. 5... See more
Company replied
Amazing service from all, customer service, delivery all above and beyond. Blinds are lovely, perfect fit. Got express delivery FOC, arrived next day. Already mentioned you to friends and I would... See more
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Absolutely amazing customer service - I was on the phone to Paul who stayed on the phone with me for an hour, looking at photos I sent of my window situation trying to work the best way to go ar... See more
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Company details
Written by the company
MakeMyBlinds was founded with 3 primary objectives; Making high quality, made to measure window blinds affordable to the average consumer. Presenting our catalogue and pricing in an easily decipherable and comparable way to allow you to pick the perfect blind based on your taste and budget. Delivering top notch customer service, from order to delivery to remove as much stress from the process as possible. We believe that getting the blind of your dreams (you have weirdly boring dreams) should not be a hassle. It should be a happy time, full of possibilities and adventure as you find the perfect blinds to give your home that final polish. Now you know what we are about, you can help us on our quest with your wonderful feedback! Let us know what we did well, what we can do better and if we sounded hot on the phone. Loads of us are single. All feedback is greatly appreciated and actioned upon, so the 5 minutes you take to review us could make the world of difference to our customers in the future. We hope to make your blinds soon!
Contact info
Quayside House, Basin Rd, BN41 1WF, Brighton and Hove, Brighton, United Kingdom
- 0117 463 0117
- info@makemyblinds.co.uk
- makemyblinds.co.uk
4.3
Excellent
14K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 month
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Blind arrived today in the time slot…
Blind arrived today in the time slot advised. Really nice delivery guy.
The blind fits perfectly and is exactly as I ordered. Very happy.
Will definitely order again and recommended.
Thank you
1 December 2025
Unprompted review
Reply from Make My Blinds
Hi Craig,
Thank you for your 5 star review.
Best Wishes
Make My Blinds Team
Great quality blinds for the price
Great quality blinds for the price, arrived quickly. Very happy with my purchase
10 November 2025
Reply from Make My Blinds
Hi Nicola,
Thank you for your 5 star review.
Best Wishes
Make My Blinds Team
Love these blinds
Love these blinds, reason why every window at my house has their blinds in. Custom made, plenty of choice, looks quality because it is. Great customer service, had a problem with a blind order, they had stop making a certain colour I ordered, they got in contact to inform me and offered me the ones I had ordered however would have to wait longer or alternates at a cheaper price. Fantastic customer service also, thank you
6 July 2025
Reply from Make My Blinds
Hi Edgar,
Thank you for your 5 star review.
We are pleased that you are happy with our customer service.
Best Wishes
Make My Blinds Team
Great quality
Great quality, great price and arrived on the promised date, very well packaged too with good instructions in every blind
10 November 2025
Reply from Make My Blinds
Hi Lucas,
Thank you so much for your wonderful review.
We’re delighted to hear that you’re happy with the quality and price of your blinds, and that they arrived exactly when promised. It’s great to know the packaging and instructions helped make everything straightforward for you.
If you need anything else in the future, we’re always here to help.
Kind regards,
The Make My Blinds Team
Excellent company to deal with
Excellent company to deal with. Blind's are high quality. Order a blind and it came damage. Damage came from it was in shipping. Contact the company and got through to Justin. Justin did everything to fix the issue. He got another blind made and shipped free of charge. Every time I needed an update from Justin he got in touch quickly. He made the whole experience 5 stars. Would recommend this company and there excellent staff members.
2 November 2025
Reply from Make My Blinds
Hi Phillip,
Thank you so much for taking the time to leave this fantastic review.
We’re delighted to hear that you’re pleased with the quality of your blinds and that Justin was able to step in and get everything sorted quickly after the courier damage.
It’s great to know he arranged a replacement free of charge and kept you updated every step of the way — we’ll be sure to pass on your kind words, as he’ll be thrilled to hear them. We’re proud to have him on the team.
Thank you again for your recommendation — it really means a lot. If you need anything else in the future, we’re always here to help.
Kind regards,
The Make My Blinds Team
Happy 2nd time customer
Great comms, speedy delivery, excellent quality. 2nd time buying and an even happier customer
10 November 2025
Reply from Make My Blinds
Hi Alan,
Thank you so much for your wonderful review.
We’re absolutely delighted to hear that you’ve chosen to order from us again — and even happier to know your second experience has been just as positive. It’s great to hear that the communication, delivery, and quality all met your expectations once more.
Your continued trust really means a lot to us.
If you ever need anything in the future, we’re always here to help.
Kind regards,
The Make My Blinds Team
Long waiting time
Unfortunately order placed on 7th November had to be cancelled 3 weeks later.
One of the blinds was out of stock, I agreed to wait to have the whole order shipped together. 7 blinds all for the same room.
After the new date came and went, I was advised of a further delay.
Apparently whilst waiting for the out of stock item another one became unavailable.
The waiting time now seemed silly over four weeks. I cancelled and go next day dispatch from another company. Not much difference in price.
I should have had the in stock items shipped and waiting for the other.
Had this been suggested when I called I would have.
Customer service was very good though
When I asked for order to be cancelled
7 November 2025
Reply from Make My Blinds
Dear Sharon,
Thank you for taking the time to share your experience. I’m very sorry for the delays you encountered — especially with items going out of stock while you were already waiting. We completely understand how frustrating this must have been, particularly when all seven blinds were for the same room.
I’ve reviewed the communication on your order, and I can confirm that in our first email we did offer to ship the in‑stock items straight away, with the out‑of‑stock blind to follow as soon as it became available. I’m sorry if this wasn’t clear at the time or if it wasn’t the option you felt suited your needs.
I’m pleased to hear that when you requested to cancel, you found our customer service team helpful, but I fully appreciate that the delays had already caused too much inconvenience.
Your feedback is important to us, and we’re continuing to review how we communicate stock updates to ensure customers are always fully aware of all available options from the start.
Thank you again for your comments — they genuinely help us improve.
Kind regards,
The Make My Blinds Team
Excellent service
Excellent service, exact size , good quality, got it earlier than expected, will definitely buy from you again.
6 November 2025
Reply from Make My Blinds
Hi Chris,
Thank you so much for your lovely review.
We’re delighted to hear that you received excellent service and that your blind arrived in the exact size, great quality, and even earlier than expected.
We really appreciate your kind words and are thrilled to hear you’d order from us again. If you ever need anything in the future, we’re always here to help.
Kind regards,
The Make My Blinds Team
Everything went to plan
Everything went to plan
Blinds were perfect
Delivery was perfect
I have know complaints
15 November 2025
Reply from Make My Blinds
Hi Brendan,
Thank you so much for your lovely review.
We’re delighted to hear that everything went to plan — from ordering to delivery — and that your blinds were perfect. It’s great to know you have no complaints and that the whole experience was smooth for you.
If you ever need anything else in the future, we’re always here to help.
Kind regards
The Make My Blinds Team
Reply from Make My Blinds
Hi Scott,
Thank you so much for your review.
We're really pleased to hear that you received great service and that your blinds fit perfectly.
If you ever need anything else in the future, we’re always here to help.
Kind regards,
The Make My Blinds Team
Reply from Make My Blinds
Hi Alix,
Thank you so much for your great review.
We're delighted to hear that you found the website easy to use, communication smooth, and that your blinds arrived quickly. Even better to know you're happy with the product.
If you ever need anything else, we're always here to help.
Kind regards,
The Make My Blinds Team
Reply from Make My Blinds
Hi Ayse,
Thank you so much for your lovely review.
We’re delighted to hear that your blinds fit perfectly and were so easy to put up.
We really appreciate you taking the time to share your feedback. If you ever need anything else in the future, we’re always here to help.
Kind regards,
The Make My Blinds Team
Still waiting for my order its nearly…
Still waiting for my order its nearly one month now completely waste of money it’s purely scam
4 November 2025
Reply from Make My Blinds
Dear Bebe,
Thank you for taking the time to leave your review. We’re so sorry for the delays you experienced with your order — we completely understand how frustrating it is to be waiting nearly a month without your blinds arriving.
I’m pleased to see that your blinds were delivered on 5th December, but we truly apologise that they didn’t reach you sooner and that the experience wasn’t as smooth as it should have been.
Kind regards,
The Make My Blinds Team
Great customer experience
Responsive and swift to deliver a replacement - loving our new blinds!
27 November 2025
Reply from Make My Blinds
Hi Sheona,
Thank you so much for your wonderful review.
We’re delighted to hear you had a great customer experience with us. It’s great to know our team were responsive and quick in getting a replacement sorted for you.
We’re thrilled that you’re loving your new blinds.
If you ever need anything else, we’re always here to help.
Kind regards
The Make My Blinds Team
Perfectly made Blinds
Perfectly made Blinds. Our 2nd order! Excellently made and packaged
7 November 2025
Reply from Make My Blinds
Hi Joan,
Thank you so much for your wonderful review.
We’re delighted to hear that this is your second order with us and that your blinds were perfectly made once again. It’s great to know you’re happy with the quality and how carefully everything was packaged.
We really appreciate your continued trust in us. If you ever need anything else in the future, we’re always here to help.
Kind regards,
The Make My Blinds Team
Good quality blinds at reasonable price
Bought blinds on line, received a few weeks later. They are very well made with the correct measurements. Installed them myself and it is straightforward. Overall very happy with the purchase, will buy from them again when needed. Highly recommend.
7 November 2025
Reply from Make My Blinds
Hi
Thank you so much for your lovely review.
We’re delighted to hear that you’re happy with the quality of your blinds and felt they were great value for money. It’s fantastic to know they arrived with the correct measurements and that you found the installation straightforward.
We really appreciate your recommendation, and we’re thrilled to hear you’d choose us again in the future.
If you ever need anything else or have another project in mind, we’re always here to help.
Kind regards,
The Make My Blinds Team
Poor service
I can’t make any good points as i have not received the blinds yet after 20 days of waiting in
7 November 2025
Reply from Make My Blinds
Dear Michael,
Thank you for taking the time to share your feedback, and we sincerely apologise for the delays you’ve experienced.
We completely understand how frustrating it is to wait this long without receiving your blinds and we’re truly sorry for the inconvenience this had caused.
Kind regards,
The Make My Blinds Team
Reply from Make My Blinds
Hi Marie,
Thank you so much for your fantastic review.
We’re delighted to hear that you found the quality amazing and the service great — and even happier that your blinds arrived faster than expected.
If you ever need anything else in the future, we’re always here to help.
Kind regards,
The Make My Blinds Team
I found this window blinds company very…
I found this window blinds company very easy to order blinds through their web site. You are walked through every step , from measuring to ordering.
A great selection of fabrics and colours.
3 November 2025
Reply from Make My Blinds
Hi John,
Thank you so much for your lovely review.
We’re delighted to hear that you found the website easy to use and that the step‑by‑step process made measuring and ordering simple. It’s also great to know you enjoyed the wide selection of fabrics and colours — we work hard to offer plenty of choice so you can find the perfect match.
If you ever need anything else or have another project in mind, we’re always here to help.
Kind regards,
The Make My Blinds Team
Excellent Customer Service from a wonderful person called CAITLIN
“I experienced a missing item in my Make My Blinds order, and Caitlin resolved the issue promptly and professionally. Her clear communication and quick action made the process effortless. Excellent customer service.”
Thank you Caitlin 😊
27 November 2025
Unprompted review
Reply from Make My Blinds
Hi Lynn,
Thank you so much for your wonderful review.
We’re delighted to hear that Caitlen was able to resolve the missing item quickly and professionally. Clear communication and prompt action are exactly what we aim for, so it’s fantastic to know she made the process effortless for you.
We’ll be sure to pass on your kind words — she’ll be thrilled to hear them.
If you ever need anything else, we’re always here to help.
Kind regards,
The Make My Blinds Team
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