MajorMobiles UK Reviews 7,129

Ordered an iPhone 13 and was skeptical if it would be genuine and brand new or not given that it was on a really nice sale, but it turned up and I checked with apple customer service and it was brand new genuine and not renewed exactly as they said, phone was perfect condition and nothing missing, just one thing was that the box was not great condition but I guess that’s more to do with the storage and it didn’t bother me too much since the phone itself is great with no problems, definitely would buy again from here in the future due to the great prices compared to other places.

Overall satisfied and happy 😃

Great service altogether. From ordering the macbook air via onbuy to delivering in less than 24 hours.

I would give no stars at all but that’s not possible. I was disappointed with the poor communication from this seller. I saw an iPhone 16e on Black Friday sale. I bought it via OnBuy and received an email saying that it would be with me by Monday. I received no tracking information. Tuesday morning I contacted the seller but no response. OnBuy customer service sent me the tracking information but Royal Mail’s website said that they couldn’t find the parcel in the system and that I should “check back tomorrow”. I asked for a refund and received no reply. I raised a Section 75 claim with my credit card company and went to another place to buy my phone so imagine my surprise when the seller emailed me and said that the phone was shipped and would arrive the next day- a full 2 weeks after it was due. I rejected the delivery. This seller must have run out of stock and rather than admit that, they just said very little. Wouldn’t buy from them again.

Eventually got my Apple MacBook but I was sure I had clicked on standard delivery. I surprised to see at checkout that £12 was added for priority service but I hadn’t tapped on that and couldn’t change it.
I’m glad I didn’t go for standard delivery as it took 5 days to come!
I messaged the company from their website and got no reply. There phone number on Trustpilot is no longer used. I emailed them. Still no reply.
I would not trust them.

Placed an order on 1st December, only had order confirmation email, did not receive my item. There is no way to contact this company, the number is not working on their website and no one is responding to my emails, even the number on Trustpilot is not working, I think I might have been scammed here.

Order No : 454716

Easy to order, good price and fast delivery.

Good customer service and speedy service with goods.

I have purchased two mobile phones from this company in the past. My current one Samsung note 10 was purchased about three years ago. The service I received when purchasing was excellent, I do look at the web site and will at some point purchase a placement.

Keep up the good work Major Mobiles, your prices are always competitive.

I am a retired person and my review is genuine.

Very poor company, ordered on the 28th November, we have had no correspondence whatsoever tried emails no response and the number is not recognised.

Ordered at 10am on a Friday, arrived the next day. Excellent service and the best price I could find. I've used them twice now and had impeccable service both times.

Your website says that the phone works with all UK SIMS and you sent me a phone with no Sim tray. I have tried to contact you to arrange a return and nobody replied.

Great deal. Delivered quickly.

Great company to deal with, prompt service, used them twice

Best price, quick delivery and good comms

Apple air pad 11 inch M3 over £100 cheaper than anywhere else I had seen, and delivered within a week!

Cheapest iPhone 16e I could find on the net.
Not everything cheap is poor as I got the phone next day.
Great price backed up with a great service!

Will certainly use again

Fantastic price and very speedy secure delivery

Major Mobiles offered a great price and the phone arrived safe and sound. Would definitely use them again. Based on my experience, I'd recommend them to anyone.