Ordered an open box iPhone and it came in a brand new condition although it had been previously activated then obviously returned but I can complain for the savings. The only thing they could do bett... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Major Mobiles UK is a Leading Supplier of Unlocked Mobile Phones, Tablets, Laptops, Smart Watches, Audio and a lot more tech. At MajorMobiles.com We offer Fast & Free Shipping and all our products are backed with a 2 year warranty. Customer satisfaction is our #1 Priority!
Contact info
Manchester & Preston, United Kingdom
- 01612980770
- info@majormobiles.com
- majormobiles.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 19% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Got my MacBook Air from this store
Got my MacBook Air from this store, and it's amazing!💖 Features are top-notch,
and it arrived with no issues. Super happy with the purchase!
Ordered a MacBook M2
Ordered a MacBook M2, would’ve been helpful to know the colour was on back order especially after paying for Express shipping, item was received perfectly. Customer service could be easier to contact but overall helpful and I appreciate the refund for shipping without even asking
iPad 10
Same as most people commented. I ordered iPad 10 , box looks squashed with many marks and not like new. I think it was re sealed as well. No UK plug just cheap adapter. Haven’t tested iPad yet as it’s gonna be Christmas present. These should be sold as refurbished not brand new. Or at least they should mention that in description If I saw reviews before I would’ve bought it from Argos or Curry’s for £20 more as now need to buy proper plug anyway . Don’t bother specially if it’s gonna be a present as it doesn’t look brand new and genuine.
Ordered 2 iPads and paid for 1-3 day…
Ordered 2 iPads and paid for 1-3 day delivery. The iPads took nearly 2 weeks to arrive. Sent several emails and made several phone calls to Major Mobile but no response from them at all. The phone line just rings out. Their AI chat said they would get someone to call me back but nobody did.
Scam company
I bought an ipad through Klarna so i paid 2 months already they sent it my parcel at home and i opened and i found out the ipad was broken so i returned back and now after 1 month and 2 weeks they rejected my refund and they still wanna take my last payment so a bit of a scam company just avoid the company.
Dreadful
Ordered iPad have heard nothing from them for over a week they don’t respond to emails or calls don’t believe the fake reviews these are clearly scammers
Not new or UK model
Sold as new IPad 10th generation.. took over two weeks to arrive not 6 days, the box had no seal, very squashed and had a US plug inside, clearly this is not a UK model, not as new, have been opened.
Buy one from curries or Argos for £20 more it's my advice which is what I wish I had done.
I will update this review if the customer services get back to me
Ordered an iPad with the Black Friday…
Ordered an iPad with the Black Friday deal order states 4-6 working day delivery I did not receive in the delivery time stated ! Emailed numerous times no reply tried Facebook,Instagram and chat bot no reply ! Received my goods and it’s come with a eu plug not intended for uk poor customer service
Great company. Im very happy with my mobile
Great company. Item perfect. Fast delivery. PERFECT
Save Your Money & Time
Do not trust this company. I ordered an iPhone 13 on their website and it’s been over a week now still haven’t received my order and surely it shouldn’t take this long adding to the fact I haven’t even got a tracking number or any tracking information whatsoever to know whats going on, it’s just kept saying that it’s preparing shipment. I’ve sent a couple of emails regarding an update of the status of my order haven’t heard anything back also been calling their number just keeps ringing and then goes to voicemail. Absolutely horrible customer service considering with how much people are spending a lot of money on their products.
Product exactly as described
Product exactly as described. Delivered quickly. No trouble with the order or the delivery.
Quick delivery but I had zero response…
Quick delivery but I had zero response when I emailed a fair few times. I gave up. Do better with customer service when we spending a lot of money.
Great experience
Bought the S24 Ultra phone at an amazing price and delivered quickly. Will definitely order from them again.
Excellent Service
Excellent Service. I have used this company first time online and received Samsung S24 ultra within 3 days.I am pleased that I have received a brand new mobile phone.
iPhone 15 .. from India
Ordered an iPhone 15 and received a box indicating it was from India. The seal also wasn’t as it should be for a UK spec box. Ongoing issue - hopefully they can make good with the return. Seller has given me RMA but refusing to pay for return postage. I sent it back by Royal Mail special delivery and they took a picture of how the package was left on site. Merchant NEVER responded or refunded. Fortunately Amex helped and reversed the charge.
STAY AWAY - absolutely the worst experience
I ordered Samsung ultra s24 I still not…
I ordered Samsung ultra s24 I still not received my phone it’s been more than two weeks they don’t pick up my email or my phone calls do not
Buy from this company rip off
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








