Major Fitness Reviews 

Great customer service both times I reached out. Super thankful for the quick and thorough responses.

They sent me a damaged weight and they replaced it in a timely manner without hassle.

I purchased the B52 Pro after researching all
Other similar machine. It was easy to assemble after watching the videos due to a few flaws with the printed instructions. There was a few scratches on the uprights nothing crazy probably from shipping no big deal. The issue I had and the reason why I gave 4 stars is the smith bar on one side was too short and the slide on connector wouldn’t fit. I reached out to support and they responded with sending me a replacement. I’m still waiting on the replacement bar it’s been a week so far. Everything works as it should. Would be nice if they made the B52 pro in a 1:1 ratio or a way to make it 1:1. The B52 works as it should.

The delivery service was great. The quality of the rack is excellent.

Customer service is what I consider subpar. No one answers phone nor returns calls. Emails are unanswered. It took nearly a month to have our matter resolved due to poor communication of Major Fitness customer service. The equipment we purchased for the Fire Dept is great! Delivery/shipping was excellent. However, someone should monitor the service dept.

When I receive my package adjustable bench for my F22 Pro rack packaging was damage. I noticed some quality control issues with my accessory to reach customer service unable to talk to no one I would like the things be better with product especially when send $200 to $300 or more so I don’t wanna feel like I regret forgetting the product it works, but I have a little concerns

I needed a lot of help with a piece of my equipment and Major Fitness went above and beyond in helping to resolve the issue!

It speaks volumes when a company puts in so much effort to help a customer to get them working out again and their products running at perfection.

I appreciate all the hard the team put in to help me and for keeping track of our progress and putting in so much effort for a team that’s hardworking and very busy helping customers!

You have ensured I will be a lifelong customer and will be upgrading my power rack next month!!

If your looking for the highest quality gym equipment, great investment value, and a team that’s hardworking cares? Major Fitness is that team to trust!

Please extend my gratitude to your entire team!

Top quality parts and speedy customer service! One piece of my new squat rack arrived damaged, so I emailed support and they sent me a new part ASAP. Happy doing business with you.

Awesome piece of equipment
Great customer service
And communication as my shipment was a little delayed but they kept me informed throughout the entire process and answered questions I had in a timely manner. I definitely recommend Major Fitness and well be purchasing more items

Overallgood experience!! disappointed in initial transaction that supposedly stated there was a two month delay in shipping the Gym. It was not prominently displayed anywhere on the site that I could find and I was sent a simple text with a picture, saying to expect shipment at a date almost 2 months later that should’ve been in big and bold, which would’ve not changed my decision by the gym, but would’ve had me had an alternative until the gym came in two months later and instead of anticipating it, it’s Delivery within a couple of weeks.

Experience was great, Quick response
Great troubleshooting steps to reach a problem solution. I appreciated the whole process. Thank you, I am very satisfied

Item ended up shipping early. This is a great addition to the B52 rack to help with my lat pull downs. Love Major Fitness products

Parts were quality

Quality equipment. The attachments are just overpriced.

How easy your website is to navigate. I’m always surprised by how quickly your product gets shipped and delivered.

Excellent product, commercial grade!

The order shipped in a timely manner and the setup for my F-22 Pro was a lot easier than expected. The videos made the assembly process a breeze and I was able put together in around 4 hours by myself without any issues. The rig is very sturdy and is the perfect height for my basement. Love the purchase and this has made me be able to cancel my gym membership because I have a great one now right at home. Being able to workout from home is not only convenient but it also significantly reduces the time that I’m away from my family by dealing with traffic, other people etc…Overall this is a net positive for me and I’m very happy with my purchase.

The overall experience has been far from smooth. Major Fitness operates with very limited direct customer support, but largely dependent on whether they respond to emails, which is frustrating.

I was choosing between a few different gym rack brands and reached out to Major Fitness for additional product details. After some back-and-forth, they finally confirmed that an “Adjustable Big Foot Plate” was included, which ultimately led me to choose the F35 Pro. This feature made the product slightly more competitive, despite it being significantly more expensive than alternatives given some specific considerations were involved too.

However, upon receiving the product, I found that the foot plate was not included. After multiple follow ups, the company eventually responded, attributing the issue to a “mistake by their operations department during editing”, but offered no solution, remedy, or compensation.

Based on this experience, I would strongly urge anyone considering their products to think carefully, especially if there are comparable alternatives available.

For reference, I purchased the F35 Pro model for A$2570!!

There are also several alternatives available at a much lower price point:

Cortex PR4 $759

Force USA MyRack SpaceSaver $724

ATX Folding Rack $859

And other foldable racks e.g Sumo / Attivo / Vulcan