Banner for Maison Sport

Maison Sport Reviews 410

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 328 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, patience, and ability to make lessons fun and engaging, catering to various skill levels and needs. The booking process is frequently highlighted as simple, easy, and efficient, with many appreciating the user-friendly website that allows them to choose instructors based on detailed profiles and availability. People also commend the excellent communication and organization, ensuring a smooth and enjoyable overall experience. However, some people mentioned a slight issue with setting up an account initially and finding the services easily through Google search. A few other people also felt that an instructor applied a policy too rigidly without considering specific circumstances, leading to a disappointing experience.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising instructors for their exceptional... See more

Booking process

Customers consistently note positive experiences with the booking process, describing it as very easy,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the ease of use of the website for... See more

Instructions

Consumers find instructions to be positive, with many reviewers praising the instructors for their clear,... See more

Service

Customers had positive experiences with service, praising the punctuality, knowledge, and friendliness of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We set Pietro D the challenge of teaching our group of 6 adults for 3 days - 1 complete beginner, 2 over 60s prioritising how to ski safely and avoid injury, and 3 young thrill-seekers! He was lovely... See more

Company replied

Rated 5 out of 5 stars

My son had a great experience with both his private lesson and his ski school instructor. This was his second time skiing. He made great progress - improving his technical skills to support much mor... See more

Company replied

Rated 5 out of 5 stars

site friendly & easy to navigate re instructor profiles, reviews and availability. great comms system allowing direct contact with instructor b4 the day to share info/wishes and queries & confirm meet... See more

Company replied

Rated 5 out of 5 stars

Stavros was a wonderful teacher. We were at intermediate level and he quickly developed our confidence and skill level. He was positive, kept us motivated with praise and offered continual constructiv... See more

Company replied


Company details

  1. Ski Holidays
  2. Ski School

About Maison Sport

Written by the company

We think booking ski and snowboard lessons should be easy, so we created an online marketplace for trusted, fully qualified ski and snowboard instructors, that can be booked in just a few clicks.

All instructors listed on Maison Sport have been verified by their nation's governing body, be it the French Government's Department of Sport, Swiss Ski Federation or the Italian Winter Sports Federation, so you can rest assured you will be in safe hands when you’re on the slopes.

The importance of having the right instructor shouldn’t be underestimated, so we have ensured that you can learn more about each instructor, check their reviews and send them a message prior to booking and paying for any lessons.

Contact info

Maison Sport

Book a ski lesson directly with an instructor in any resort in Europe.

4.8

Excellent

TrustScore 5 out of 5

410 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good clear information on the site

Good clear information on the site. Easy to use, and basically it all just worked!

13 March 2026
Maison Sport logo

Reply from Maison Sport

Hi Chris,
Thank you for your excellent feedback. We are thrilled to hear everything ran smoothly and efficiently for you. The team works hard to make planning your ski holiday as easy as possible. We are glad you enjoyed your lessons with Don B in Saint Gervais! - Maison Sport Customer Success Team

Rated 5 out of 5 stars
Maison Sport logo

Reply from Maison Sport

Hi Clare,
We appreciate your feedback, it's great to know that everything met your expectations from booking your lessons, to enjoying your holiday in Champoluc with instructor Angelo V. Thank you for choosing Maison Sport and we hope to see you again next winter! - Customer Success Team

Rated 5 out of 5 stars

Gianluca is a brilliant instructor

Gianluca is a brilliant instructor. I really like to understand the technical aspects of skiing and he is great at explaining everything in a way that’s easy to understand. I feel that my skiing has come on so much in the last couple of days and my confidence has been restored. I really enjoyed my lessons and would highly recommend Gianluca.

11 March 2026
Unprompted review
Maison Sport logo

Reply from Maison Sport

Hi Valerie,
Thank you for your positive review. It's great to hear you had a fantastic experience on your lessons with Gianluca. We hope to see you again next year!
- Maison Sport Customer Success Team

Rated 5 out of 5 stars

All worked well!

11 March 2026
Maison Sport logo

Reply from Maison Sport

Hi Scott,
Thank you for your excellent feedback. We are thrilled to hear everything ran smoothly and efficiently for you. The team works hard to make planning your ski holiday as easy as possible. We are glad you enjoyed your lessons with Luca A in Flaine! - Maison Sport Customer Success Team

Rated 5 out of 5 stars

Mike G was amazing

We were a family of complete beginners. Mike was very patient, gave very clear instruction. Would highly recommend!

12 March 2026
Unprompted review
Maison Sport logo

Reply from Maison Sport

Hi Gemma,
Hi
Thank you for your lovely review. It's great to hear you had a fantastic time with Mike G in Avoriaz. We are so glad that his patient and personable approach made your experience a positive one. We hope to see you again next year! -Maison Sport Customer Success Team

Rated 5 out of 5 stars

We rented our Ski equipment from Maison…

We rented our Ski equipment from Maison Sport. There was a group of 10 and the staff were very helpful and friendly. They were also very accommodating when it came to changing any equipment or upgrades

3 March 2026
Maison Sport logo

Reply from Maison Sport

Hi Celine,
Thank you for your lovely feedback. We are delighted to hear that the booking process was smooth and efficient and that you found our team was fast and well organised when responding to your equipment rental queries. It's great to hear that you had such a positive experience overall and enjoyed your lessons with Sébastien K in Morzine. We really appreciate your review and look forward to welcoming you again in the future! - Maison Sport Customer Success Team

Rated 5 out of 5 stars

Our ski holiday in meribel was amazing with Cyril R Madison Sport

Our ski holiday in meribel was amazing. We skied with Cyril R as a guide for the week which really made our trip memorable. My skiing improved so much and was the first instructor ever that made it easy for me to understand what I needed to do to improve. He was also fun and kept us safe as it was a level 4/5 avalanche risk the week we where in meribel. Nothing was too much trouble for him. Thanks again Cyril. Highly recommend him. 5 stars. Jennie D

7 February 2026
Unprompted review
Maison Sport logo

Reply from Maison Sport

Hi Jennie,
Thank you so much for your kind review! We're so glad to hear that Cyril R in Meribel was able to go above and beyond. It is always wonderful to hear that their efforts are appreciated. He will be thrilled to know he made such a positive impact! - Maison Sport Customer Success Team

Rated 5 out of 5 stars

Organisation is very comfort and…

Organisation is very comfort and convinient. Good instructors, easy to book and to find a proper person.

4 March 2026
Maison Sport logo

Reply from Maison Sport

Hi Ekaterina,
Thank you for your kind words. We are glad to hear you enjoyed the booking process and found it convenient to choose your own instructor Alessio R in Courmayeur. We hope to see you again next year!
-Maison Sport customer Success Team

Rated 5 out of 5 stars

Incredibly easy booking system and…

Incredibly easy booking system and great instructors

12 March 2026
Maison Sport logo

Reply from Maison Sport

Hi Tom,
Thank you for the great review. We are delighted to hear that our booking system was easy for you to use and gave you confidence throughout the process. We are glad to hear you had a fantastic on your lessons with Sam V in Chamonix and look forward to seeing you again soon!
-Maison Sport Customer Success Team

Rated 5 out of 5 stars

10/10 start to finish

Great website. Booking system and communication was excellent. The ski instructor i had was amazing too! 10/10 would recommend. I will always return to Maison Sport to book my lessons in the future.

12 March 2026
Maison Sport logo

Reply from Maison Sport

Hi George,
Thank you so much for sharing such a lovely review. We are delighted to hear that you found the booking process simple and made you feel prepared throughout. It's especially wonderful to hear that Matteo A gave two fantastic lessons. We look forward to seeing you in Avoriaz again next year!
- Maison Sport Customer Success Team

Rated 5 out of 5 stars

Booking was easy.

Booking was easy.
Payment was easy.
Alice turned up at the correct place at the correct time.
The lesson was focused at the exact level appropriate to the learners.
In addition, Alice was very personal and fun.
Thank you for all your help

11 March 2026
Maison Sport logo

Reply from Maison Sport

Hi Paul,
Thank you for your excellent feedback. We are thrilled to hear everything ran smoothly and efficiently for you. The team works hard to make planning your ski holiday as easy as possible. We are glad you enjoyed your lessons with Alice C in La Plagne! - Maison Sport Customer Success Team

Rated 5 out of 5 stars

Great experience

Great booking system. Large number of instructors with good reviews

11 March 2026
Unprompted review
Maison Sport logo

Reply from Maison Sport

Hi Eltayeb,
Thank you very much for your 5 star review. We are delighted you had a great experience with us and with Mattia Z in Courchevel 1850. Your support means a lot to us and we hope to see you on the slopes again soon! - Maison Sport Customer Success Team

Rated 5 out of 5 stars

Very easy to find the right instructor…

Very easy to find the right instructor and then simple to book.

10 March 2026
Maison Sport logo

Reply from Maison Sport

Hi Neil,
Thank you for your kind words. We are glad to hear you enjoyed the booking process and found it convenient to choose your own instructor Ian B in Val d'Isere. We hope to see you again next year!
-Maison Sport customer Success Team

Rated 5 out of 5 stars
Maison Sport logo

Reply from Maison Sport

Hi Palmer,
Thank you for your excellent feedback. We are thrilled to hear everything ran smoothly and efficiently for you. The team works hard to make planning your ski holiday as easy as possible. We are glad you enjoyed your lessons with Bastien L in Val d'Isere! - Maison Sport Customer Success Team

Rated 5 out of 5 stars

Simple to use and great

Simple to use, worked and found a great teacher in Amy.

2 March 2026
Maison Sport logo

Reply from Maison Sport

Hi Julien,
Thank you for your kind words. We are glad to hear you enjoyed the booking process and found it convenient to choose your own instructor Amy C in Chamonix. We hope to see you again next year!
-Maison Sport customer Success Team

Rated 5 out of 5 stars

Would highly recommend

Great communication and very helpful and kind when I needed to change my dates. Easy to use, very flexible and helped me to find a wonderful Ski instructor. Would highly recommend and will use again.

4 March 2026
Maison Sport logo

Reply from Maison Sport

Hi Chloe,
Thank you for your lovely feedback, We are delighted to hear that you found the booking process smooth and efficient, and that you used our team to assist you with your cancellation. We are glad you had an excellent trip to Megeve and enjoyed your lessons with Alice G. Hope to see you again next year!
-Maison Sport Customer Success Team

Rated 5 out of 5 stars

Excellent experience!!

The instructor was excellent and it was terrific to be able to find home without much notice. Excellent service for the 3 of us who were different levels. We would us Maison Sports again!

9 March 2026
Maison Sport logo

Reply from Maison Sport

Hi Bob,
Thank you for your positive review. It's great to hear you had a fantastic experience on your lessons with Frank C in Les Houches. We hope to see you again next year!
- Maison Sport Customer Success Team

Rated 5 out of 5 stars
Maison Sport logo

Reply from Maison Sport

Hi Tatiana,
Thank you for the great review. We are delighted to hear that our app was easy for you to use and gave you confidence throughout the process. We hope to see you again soon!
-Maison Sport Customer Success Team

Rated 5 out of 5 stars

Alice is a very kind person


Alice is a very kind person , a professional skier and coach as she responds to your needs , never insists on what she wants but all about the client . She was adaptive to what we wanted, always on time , and gave us good advice to progress ! I felt very safe

2 March 2026
Unprompted review
Maison Sport logo

Reply from Maison Sport

Hi Eleni,
Thank you for your positive review. It's great to hear you had a fantastic experience on your lessons with Alice G in Megeve. We hope to see you again next year!
- Maison Sport Customer Success Team

Rated 5 out of 5 stars

easy to book

maison sport as a platform was easy to book. the instructor I connected with Remo, was kind and made me feel safe on the slopes

7 March 2026
Maison Sport logo

Reply from Maison Sport

Hi Priya,
Thank you so much for sharing such a lovely review. We are delighted to hear that you found the booking process simple and that our team's responsiveness made you feel prepared throughout. It's especially wonderful to hear that Remo F's approach put you at ease, creating a positive and trusting experience for you. We look forward to seeing you in Morzine again next year!
- Maison Sport Customer Success Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look