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Maison Sport Reviews 410

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 328 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, patience, and ability to make lessons fun and engaging, catering to various skill levels and needs. The booking process is frequently highlighted as simple, easy, and efficient, with many appreciating the user-friendly website that allows them to choose instructors based on detailed profiles and availability. People also commend the excellent communication and organization, ensuring a smooth and enjoyable overall experience. However, some people mentioned a slight issue with setting up an account initially and finding the services easily through Google search. A few other people also felt that an instructor applied a policy too rigidly without considering specific circumstances, leading to a disappointing experience.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising instructors for their exceptional... See more

Booking process

Customers consistently note positive experiences with the booking process, describing it as very easy,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the ease of use of the website for... See more

Instructions

Consumers find instructions to be positive, with many reviewers praising the instructors for their clear,... See more

Service

Customers had positive experiences with service, praising the punctuality, knowledge, and friendliness of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We set Pietro D the challenge of teaching our group of 6 adults for 3 days - 1 complete beginner, 2 over 60s prioritising how to ski safely and avoid injury, and 3 young thrill-seekers! He was lovely... See more

Company replied

Rated 5 out of 5 stars

My son had a great experience with both his private lesson and his ski school instructor. This was his second time skiing. He made great progress - improving his technical skills to support much mor... See more

Company replied

Rated 5 out of 5 stars

site friendly & easy to navigate re instructor profiles, reviews and availability. great comms system allowing direct contact with instructor b4 the day to share info/wishes and queries & confirm meet... See more

Company replied

Rated 5 out of 5 stars

Stavros was a wonderful teacher. We were at intermediate level and he quickly developed our confidence and skill level. He was positive, kept us motivated with praise and offered continual constructiv... See more

Company replied


Company details

  1. Ski Holidays
  2. Ski School

About Maison Sport

Written by the company

We think booking ski and snowboard lessons should be easy, so we created an online marketplace for trusted, fully qualified ski and snowboard instructors, that can be booked in just a few clicks.

All instructors listed on Maison Sport have been verified by their nation's governing body, be it the French Government's Department of Sport, Swiss Ski Federation or the Italian Winter Sports Federation, so you can rest assured you will be in safe hands when you’re on the slopes.

The importance of having the right instructor shouldn’t be underestimated, so we have ensured that you can learn more about each instructor, check their reviews and send them a message prior to booking and paying for any lessons.

Contact info

Maison Sport

Book a ski lesson directly with an instructor in any resort in Europe.

4.8

Excellent

TrustScore 5 out of 5

410 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars
Maison Sport logo

Reply from Maison Sport

Hi Alan,
Thank you so much for your kind review! We're so glad to hear that Laura B was able to go above and beyond. It is always wonderful to hear that their efforts are appreciated. She will be thrilled to know she made such a positive impact! We look forward to seeing you in Meribel again next year! - Maison Sport Customer Success Team

Rated 3 out of 5 stars

Expensive!!

7 February 2026
Maison Sport logo

Reply from Maison Sport

Hi Matthew,
We are sorry to hear that you think the price is too high. Maison Sport is a booking platform for independent ski instructors. Each instructor sets their own price, how many hours in the lesson, chooses their own availability, and decides what they offer. So any price differences simply reflect the individual instructor's rates and experience. We want to take this opportunity for thanking you for choosing Maison Sport to book your ski lessons with Davide S in Sauze d`Oulx and we hope to see you again next year. - Maison Sport Customer Success team.

Rated 5 out of 5 stars

Convert!

I was sceptical about booking through an app at first but I have to say that we have had the best ski instructor this time and also added bonus of saving £££ on our ski hire - not just for myself but for my whole ski group which has been an added bonus

5 February 2026
Unprompted review
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Reply from Maison Sport

Hi Nicola,
We appreciate your feedback, it's great to know that everything met your expectations from booking your lessons and ski hire, to enjoying your holiday in Megeve with instructor Pietro D. Thank you for choosing Maison Sport and we hope to see you again next winter! - Customer Success Team

Rated 5 out of 5 stars

Fantastic service

Fantastic service, boots, skis and poles all waiting in locker for us. Super helpful highly recommend

27 January 2026
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Reply from Maison Sport

Hi Rosalind,
Thank you for your excellent feedback. We are thrilled to hear everything ran smoothly and efficiently for you. The team works hard to make planning your ski holiday as easy as possible. We are glad you enjoyed your lessons with Don B in Saint Gervais! - Maison Sport Customer Success Team

Rated 5 out of 5 stars

David was a great instructor

David was a great instructor, very experienced, patient and explained everything, I had complete trust in him especially navigating some of what I would describe as the harder blues! I learnt new moves especially the “beinknick” (stable knees with a strong outside ski), this really clicked in my brain especially after my lessons completed and I was skiing independently! David, I went to Stuben and came back via the 100, very long so was able to practise all the moves you showed me! My partner who is also learning to ski found the balance exercises beneficial to him to get him more stable and in control. Thank you David for your expert advice and help, I really enjoyed our lessons and if I return to St Anton I would book again with you. 👍

28 January 2026
Unprompted review
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Reply from Maison Sport

Hi Jacqueline,
Thank you so much for sharing such a lovely review. We are delighted to hear that David's approach put you at ease, creating a positive and trusting experience for you all. We look forward to seeing you in St. Anton again next year!
- Maison Sport Customer Success Team

Rated 5 out of 5 stars

It was a pleasure dealing with Maison…

It was a pleasure dealing with Maison Sport. Great website to navigate, simple booking process for the skiing kit, and good options for ski instructions, the whole process was effortless.

I will certainly use Maison Sport again.

24 January 2026
Unprompted review
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Reply from Maison Sport

Hi Chris,
Thank you for your excellent feedback. We are thrilled to hear everything ran smoothly and efficiently for you. The team works hard to make planning your ski holiday as easy as possible. We are glad you enjoyed your lessons with Mike G in Avoriaz! - Maison Sport Customer Success Team

Rated 5 out of 5 stars

It was easy to book

It was easy to book. The guide was very good and always replied to all our questions.

26 January 2026
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Reply from Maison Sport

Hi lyudmila,
Thank you for your positive review. It's great to hear you had a fantastic experience on your lessons with Marcello D in Val Gardena. We hope to see you again next year!
- Maison Sport Customer Success Team

Rated 5 out of 5 stars

Charles greated us as though we were…

Charles greated us as though we were friends and made us feel at ease. His method of teaching was brilliant and I must say the improvement made to my skiing though the lesson has set me in good stead for the week. Thanks to Charles

2 February 2026
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Reply from Maison Sport

Hi Mike,
Thank you so much for sharing such a lovely review. We are delighted to hear that Charles B's approach put you at ease, creating a positive and trusting experience for you all. We look forward to seeing you in Morzine again next year!
- Maison Sport Customer Success Team

Rated 5 out of 5 stars

A great company, can’t recommend highly enough !

A great company, offering a highly professional personal service,really straight forward to arrange & instructor was fantastic. As intermediate once a year skiers , really helped us build back confidence & technique fast. Will definitely book again next year . Can’t recommend highly enough!

3 February 2026
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Reply from Maison Sport

Hi Ivan,
Thank you for your excellent feedback. We are thrilled to hear everything ran smoothly and efficiently for you. The team works hard to make planning your ski holiday as easy as possible. We are glad you enjoyed your lessons with Alessandro T in Courchevel 1850! We look forward to welcoming you back next winter - Maison Sport Customer Success Team

Rated 5 out of 5 stars

Excellent service

Excellent service, private instructor was of a high standard and communication throughout was great.

3 February 2026
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Reply from Maison Sport

Hi Alisa,
We appreciate your feedback, it's great to know that everything met your expectations from booking your lessons, to enjoying your holiday in Alpe d'Huez with instructor Gianluca P. Thank you for choosing Maison Sport and we hope to see you again next winter! - Customer Success Team

Rated 5 out of 5 stars

Booking an instructor through Maison…

Booking an instructor through Maison sport was a very easy process. Everything from picking the right instructor for your group to arranging the meeting with said instructor for your lesson. I will definitely book through Maison Sport again.

26 January 2026
Maison Sport logo

Reply from Maison Sport

Hi Gordon,
Thank you for your kind words. We are glad to hear you enjoyed the booking process and found it convenient to choose your own instructor Giulio T in Tignes. We hope to see you again next year!
-Maison Sport customer Success Team

Rated 5 out of 5 stars

Had a fab morning session with Pietro…

Had a fab morning session with Pietro today in Avoriaz. We covered a lot of ground both in terms of pointers for our skiing but also the number of runs we covered in the 4 hours! Our only stop was at my request when nature called!!!
Pietro was fab, my husband and I are at different levels ski wise but he was able to focus on both our needs and has us both skiing much better by the end. We’ve written our notes down with the aim of keeping it up for the rest of the week including the hitting some slopes/restaurants he’s recommended.
Thanks again, Pietro!

2 February 2026
Unprompted review
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Reply from Maison Sport

Hi Amy,
Thank you so much for your kind review! We're so glad to hear that Pietro was able to go above and beyond. It is always wonderful to hear that their efforts are appreciated. He will be thrilled to know he made such a positive impact! We hope to see you again next year - Maison Sport Customer Success Team

Rated 5 out of 5 stars

Easy booking with good information

Easy booking with good information. Excellent communication and very easy to leave and receive messages.

2 February 2026
Maison Sport logo

Reply from Maison Sport

Hi Andrew,
Thank you for your lovely feedback, We are delighted to hear that you found the booking process smooth and efficient, and that you used our team to assist you with your booking. We are glad you had an excellent trip to Avoriaz and enjoyed your lessons with Rolando C. Hope to see you again next year!
-Maison Sport Customer Success Team

Rated 5 out of 5 stars

It was efficient and I lreant a lot…

It was efficient and I lreant a lot from Edith.

2 February 2026
Maison Sport logo

Reply from Maison Sport

Hi Babak,
We appreciate your feedback, it's great to know that everything met your expectations from booking your lessons, to enjoying your holiday in Megeve with Edith M. Thank you for choosing Maison Sport and we hope to see you again next winter! - Customer Success Team

Rated 5 out of 5 stars

Great snowboard lesson from Coco for my…

Great snowboard lesson from Coco for my daughter - massive progress!!
Thank you!

1 February 2026
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Reply from Maison Sport

Hi Joel,
Thank you for your positive review. It's great to hear you had a fantastic experience on your lessons with Corentin R in Flaine. We hope to see you again next year!
- Maison Sport Customer Success Team

Rated 4 out of 5 stars

Very practical

Very practical. Could have more filters regarding timetable available

1 February 2026
Maison Sport logo

Reply from Maison Sport

Hi Maria,
Thank you for your kind words and for your feedback. We are glad to hear you enjoyed the booking process and found it convenient to choose your own instructors Laure H and Tristan B in Courchevel 1850. We hope to see you again next year!
-Maison Sport customer Success Team

Rated 5 out of 5 stars

The instructor was great and reviews…

The instructor was great and reviews accurate. Site was easy to use and intuitive. Would use again.

31 January 2026
Maison Sport logo

Reply from Maison Sport

Hi Andy,
Thank you for your excellent feedback. We are thrilled to hear everything ran smoothly and efficiently for you. The team works hard to make planning your ski holiday as easy as possible. We are glad you enjoyed your lessons with Laurent D in La Thuile! - Maison Sport Customer Success Team

Rated 5 out of 5 stars

Straightforward!

Very easy to book!

30 January 2026
Maison Sport logo

Reply from Maison Sport

Hi Rebecca,
We appreciate your feedback, it's great to know that everything met your expectations from booking your lessons, to enjoying your holiday in Val Thorens with instructor Nicola P. Thank you for choosing Maison Sport and we hope to see you again next winter! - Customer Success Team

Rated 5 out of 5 stars

Really lovely instructor

Really lovely instructor. Very encouraging with good practical advice on how to improve technique. She knew the area really well and was able to take me to beautiful long wide runs which allowed for safe practicing. Very good lesson.

30 January 2026
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Reply from Maison Sport

Hi Jenny,
Thank you so much for sharing such a lovely review. We are delighted to hear that Allegra C's approach put you at ease, creating a positive and trusting experience for you all. We look forward to seeing you in Courmayeur again next year!
- Maison Sport Customer Success Team

Rated 5 out of 5 stars

User friendly website and a high quality instructor

Easy to use website. You can compare and choose many instructors that suit well with your style and goal of learning. The instructor I chose was experienced and could pointed at my mistakes accurately making me improved my skill significantly in short period of the classes.

26 October 2025
Maison Sport logo

Reply from Maison Sport

Hi Kant,
Thank you for your kind words. We are glad to hear you enjoyed the booking process and found it convenient to choose your own instructor Jerry B in Chamonix. We hope to see you again next year!
-Maison Sport customer Success Team

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