Very professional. Fast delivery, sent information of every step. The only issue was that I ordered 10 packets of my medicine but the regulation only allowed 6. So the order had to be changed in ret... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Getting nicotine patches that they removed from local market because they were the only thing that helped was a blessing. Currently fifth day off the cancer sticks. Thank you Mainphar!
Ultra professional online experience. From the moment of purchase to the arrival of the package they follow up on everything via email status. And they deliver fast!
Very proffesional. They sent an e-mail for every step of the delivery. My package was a tiny bit delayed, and I was offered to wait, or get my money back. Produkts of good quality.
Company details
Written by the company
Medicines from Germany. Delivery DHL Standard.
Contact info
The Black Church, St Mary's Place, D07P4AX, Dublin 7, Ireland
- info@mainphar.com
- mainphar.com
4.8
Excellent
496 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Too much price for transport to…
Too much price for transport to Slovakia, others is all OK.
7 April 2025
Unprompted review
Everything was great!! I`m very satisfied with delivery and products are great. Thank you.
Everything was great!! Shipment, delivery, product quality. I,m very satisfied.
2 April 2025
Unprompted review
I was satisfied with the shipment
I was satisfied with the shipment. Favorable prices. Fast delivery.
26 March 2025
Unprompted review
Order to Sweden delivered very quick
Order to Sweden delivered very quick, 2-3 days. Very good mail correspondence with Mainphar. I do recommend them.
12 March 2025
Unprompted review
Excellent information about the…
Excellent information about the shipment.
Fast delivery.
12 February 2025
Unprompted review
I can highly recommend this Pharmacy!
I can highly recommend this Pharmacy!
Excellent service, updates throughout the process and a smooth delivery to Sweden.
The products arrived well-packaged and within 3-4 days! 👍🏼👍🏼👍🏼
7 February 2025
Unprompted review
Delivered within 7 days from another…
Delivered within 7 days from another country using DHL then good exchange to Post Nord , good service considering
Weekend between
22 January 2025
Unprompted review
Everything was punctual and as…
Everything was punctual and as advertised
26 December 2024
Unprompted review
High-rate service
High-rate service!
The parcel has been successfully received!
Pleasure ordering from you!
10 December 2024
Unprompted review
satisfied with their service and…
satisfied with their service and delivery time
12 December 2024
Unprompted review
47312
After my first (negative) Trustpilot, Mainphar (Natalia) reacted prompt and offered me to return the order. I decided to not return it as the transport cost almost as high as as the order value. So i changed my Trustpilot to positive 4 stars. I advise clients to make sure they order products they know well and check if the product is the same discription and ingredients.
Ordernr. 47312. I ordered the product "OYONO", I use use this already for years (from my Apothek) I now ordered it at Mainphar, But then (my doctor) noticed that in (the same product and Brand) delivered by Mainphar there is a Hormon Melatonne included that is not safe to take (unlimited). When the package arrived i directly (tried) to contact aftersales of Mainphar. The package is un-openend. I want to return it (on my cost) but the do not answer of give any help.
8 November 2024
Unprompted review
Reply from BBOX LP
Dear customers, please refuse to order from us if you expect an immediate response. Especially on the weekends.
We see your letter requesting a free return from the Netherlands to Germany. Why should it be free? What does Switzerland have to do with it? Daniel ordered and the review is written by Carola Lak.
Your letter is 10 Nov 2024, 11:42 (1 day ago) - that's Sunday. Just so you understand, we have 5 working days to respond to you according to all European laws.
You have already rated our work with 2 stars. You have our attention and we have given up everything to respond to you here.
Well, then we'll answer you here:
As you can see, you ordered your order on 01/11/2024 and received it on 08/11/2024.
If you will not only write but also read, then you can see the return policy.
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