What a fantastic find this lovely baking company is! My son lives away and I have always made him a birthday cake so when I saw Mailbakes I thought I would give them a try. My son was absolutely de... See more
Company replied
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At MailBakes, we believe that life’s sweetest moments should be celebrated with something special. That’s why we’ve made it our mission to deliver freshly baked, delicious cakes paired with personalised greeting cards right to your door. Whether you’re celebrating a birthday, anniversary, a new job, or just want to brighten someone’s day, our cake cards offer a unique and thoughtful way to make any occasion unforgettable. Based in Liverpool, our bakery is dedicated to crafting high-quality cakes using the finest ingredients. Each cake is baked with love, ensuring it tastes as good as it looks. We know how important it is to send a gift that truly reflects your sentiments, which is why we offer a wide range of customisable options. From selecting your favourite cake flavour to personalising the accompanying card, MailBakes is here to help you create a gift that’s as special as the person receiving it. Our commitment to customer satisfaction doesn’t end at baking. We take pride in our seamless delivery process, ensuring that your cake card arrives fresh and on time, no matter where you are in the UK. With our easy-to-use online ordering system, you can send a sweet surprise in just a few clicks, making it the perfect solution for those last-minute gift ideas. At MailBakes, we’re not just delivering cakes; we’re delivering smiles, happiness, and a little bit of magic with every order. Join our growing community of happy customers and trust us to make your next celebration truly special. Because at MailBakes, every day is an opportunity to spread joy, one slice at a time.
United Kingdom
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Sent this to my parents, beautiful packaging fantastic cake, they loved it and so quick on delivery. Will defo be using again
I ordered from here after seeing an advert popping up on my social media. I thought it was a lovely alternative to the usual flowers I would send. I ordered for my best friend who’s currently undergoing treatment as a pick me up and she absolutely loved her treats! Delivery was extremely prompt as promised and she said the cakes were delicious. Thank you so much. Would highly recommend and I will definitely order from you again!
It's yummy but the plastic packaging is quite difficult to open, maybe it's better with paper wrap and it's more healthier. Thank you
I sent 2 slices of cake to my elderly Aunt on her wedding anniversary, my Uncle is no longer with us but I was their bridesmaid in 1960. She was absolutely thrilled to receive it
Was really easy to order the two slices of cake. I ordered well in advanced they delivered it in time for his birthday. My son really enjoyed them
I sent them to my mum as a thankyou gift and the chocolate one way very dry the lemon one not a dry but still
Not great. For the price didn’t expect that feedback and very disappointed.
The delivery time was quick so that’s a bonus. But dry cake isn’t what anyone wants.

Reply from Mailbakes
Great efficient & beautiful cake too , my friends loved receiving their surprise gifts 🎁 😀
They got to me great.. the taste was amazing and the cakes were moist and delicious
I sent a mail bake to my cousin, she loves cake so I thought she would appreciate it- I can’t explain how much she loved this though, she was so excited and said it was one of the nicest cakes she had ever had.
Great experience from start to finish with this company,
Thank you
great that it can be sent in post and very tasty. happy customer. will be recommending for sure.
Was easy to order and got there on time my brother absolutely loved the cakes said they were lovely and fresh and tasted amazing
Easy to order and delivered in good time. I was worried about the quality of the cake but my daughter soon set me straight, she said they were delicious and tasted fresh even after a couple of days.
Recipient got a lovely surprise on her birthday. She loved the card and said that the cake was delicious. It arrived exactly on date. Service & communication was excellent. I will be back for more.
Good experience, nice surprise! Although was delivered as a parcel rather than a mailbox delivery so had to go collect it & never got the special packaging I paid for. But cute all the same!
I sent my friend a Mailbake she absolutely loved it, she said the cakes were absolutely delicious. It’s such a lovely concept, a card with an extra sweet treat. It was delivered the day after I ordered it so even the post was top class. I’ll be using your wonderful service again and again
First time ordering. Specified delivery date, not cheap but understood. However, postage was delayed so rather than turn up Friday, did not arrive until Monday. Very disappointed and unable to enjoy freah cake. The cost of the delivery should have ensured no issues

Reply from Mailbakes
Absolutely delicious cakes, well presented and great flavour
Perfect.
Cake received on time and was absolutely delicious. If you don't have time or skill to bake your own, I highly recommend.
Unfortunately due to a delay with the pick & mix side of the order the next day delivery couldn't not be met, as much as this was annoying as there was nothing on the website to suggest this was not available I assumed it would be another day late on the 5th of September (day after my daughter's birthday), however this did not arrive until the afternoon of the 7th. This possibly affected the taste of the cakes but it's hard to say due to not eating your product before this. It's doubtful I will order again.
For some reason it has come up on here as an unprompted review, I can assure you after 2 emails requesting a review I then decided to leave this review. I was not going to review this or mention the issue raised but if I'm asked enough for my review then ultimately I will eventually give it.

Reply from Mailbakes
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