maharishi Reviews 27

I ordered the same tee in two different colours but the same size, and now I have to return one of them because it's way too big. How do you even manage to do that? Couldn't find the order on their returns portal, emailed their support and AI answered. It wasn't helpful at all, but hey at least this time I got some kind of a response from them. Will avoid from now on

I bought a pair of mizuno Maharishi trainers and they fit perfectly on me and look amazing no hassle navigating there site checkout was very simple and straightforward came very quick thanks Maharishi

ordered some items in the live sale - thought i had a great deal and some of the items i have been looking at for a while - ordered - paid and waited for delivery only to be emailed saying the order had been cancelled due to lack of stock. not at all a happy experience for me. something went wrong stock control wise from their side - disappointed.

First started buying from Floral Street and Truman Brewery sales in early 2000’s have had all sorts over the years - snopants, tees, jackets, crew necks, hoodies, denim. Favourite brand alongside Y3 until about 2010. Recently started buying ‘vintage’ pieces, and visited GPS and bought first pair of new in 15 years. Some asym cargo track pants. Return to brilliant quality, everything done for a reason, great ATD and will be buying more again. Great brand back on top. I don’t like some of the more ‘obvious’ embroidery, mainly as I am 46 and like Hokusai wave, skulls and bones and standard bonsai, as well as some MHI, but am pleased to have an all time favourite brand to call upon again…everyone instore very helpful also

Not sure about the clothing, but the staff are a bunch of snobs

Bought some items online in the sale... I decided to keep some and returned some.

I was issued with a refund which was less than I was expecting and when I reached out to enquire I was informed I was deducted a 'dry cleaning fee' for 1 t-shirt which was supposedly dirty, which I'd tried on for 20 seconds. The company could provide no proof of the t-shirt being dirty; I have no idea what they consider 'dirty', whether it was sent to me dirty, or whether it became dirty in the warehouse when processing the return. Support is bad, it's a terrible way to do business / treat customers & I won't be buying from the brand again. Hope it was the fee.

I just brought a T-shirt in the online sale. Only for an hour later to say they have an inventory issue we are refunding you. I’m like what. You have it or advertised that you have it. Incompetence. My first time of online shopping with them. Probably my last. Was really looking forward to wearing it. Given that it’s extremely expensive to get a bargain would have been good. But now :(

I got what I thought was a great jacket (Pachwork Donkey Jacket) in the Maharishi winter sale and after only two days one of the buttons is coming off...what!

Now I either have to go through the pain of return forms and shipping it back .....and being without a much needed jacket for some weeks. Or get it repaired locally here in rural Suffolk for which Anttoni at Maharishi says they will reimburse me for, but I then lose any further guarantees and the product becomes unreturnable.

So let's see if they refund me and if the jacket has any other issues.

Not satisfied with my first Maharishi buying experience which has turned into a headache.

Robert

This is an OK clothing brand with some nice, though very overpriced clothes. However, as evident in many reviews on this page, their customer service is DIABOLICAL. It's at a level I have not experienced in the UK, especially from a brand that tries to maintain a premium façade.

I purchased a jacket at their store in London. A few days later I found out the same jacket is £50 cheaper online. So I contact their customer service (11 days after my purchase) and ask to make a return.

Three days pass until I get an answer, and I am told all store sales are final (!) - no refunds and no returns. This is not mentioned anywhere in store, not in signage and not by staff. I asked them why would store customers be disadvantaged and I want the difference in price issued to me as a partial refund, and they never bother replying. A few days later I chase and ask again for a partial refund to be issued to me to reflect the lower price online, and I am told I am now out of the 14-day post-purchase window and therefore they will not honour it. When I tell them the only reason I am out of the window is because they took days to reply, I am told that's my problem.

I was blown away - I told them they are about to lose a customer for life, they didn't bother answering. So here is the review - I will never go back there, and neither should you. Go buy from a brand that doesn't hate its customers.

Love the brand and almost always great quality bud pricing nowadays is ridiculous

I'm a longtime fan of this brand. But one of my purchases really disappointed me. Last August I bought a red cotton kimono. Today, after washing, the fabric near the pockets is splintered. In addition, while wearing it, the paint was left on several of my t-shirts and stained the white leather bag. I am very disappointed with the quality.

Great clothing, VERY BAD service.

Placed an order over a week ago which was cancelled after two days saying that they had stock issues. It’s been over a week and I have yet to receive a refund.

It appears that there is zero client sensitivity, advertising stock they do not have and then after two days of waiting, order is cancelled and then a further week or more refund yet to be seen and no signs of replying to my email.

Great customer support via phone. Always very helpful. Around 5 days for an order to be sent. But it really worth it. Fast return and refund. I'm very satisfied

Thought I'd add a positive review! Received my order promptly and without issue. Would give 5 stars if the returns were free as I had to return my order - the shoes I ordered were too small, no fault of the store. But so far it's been a pretty seamless transaction! Thank you.

I made order second time and it’s worst customer service ever. One week passed and they didn’t sent me a letter. It’s been said that delivery takes 5 business days. So that’s a week. Nothing. I wrote them. And the answer was all about complain. Bla bla bla. The first time I ordered for a 1000 euros was the same. Excuses and excuses. I will not order third time. Thank you. Such a perfect clothes and such a bad service.

I love their clothing, but the customer service is THE worst I have ever experienced in online retail. I ordered an item to be sent to Australia, they sent me the wrong item. No one answers the phone or the emails, trying to get an exchange or refund is a nightmare. Still awaiting response from them. Best avoided .

Placed an order on the maharishi.com website. Over 10 days later, and the item has not been delivered. Despite sending them a number of emails to find out where my item is, I have had only one response. They claimed that they are still looking for the item in their warehouse and that they would get back to me by the end of the day. They did not. I have had to raise a chargeback for the item with my credit card company. Avoid buying from Maharishi online. They took my money, and delivered nothing.

Contacted Maharishi about their items dropping in price and they told me to return the product. I let them know I am suffering from COVID but they have simply ignored my emails. I even let them know that I can return once I recover but still no response.

Very bad customer service experience.

First item I purchased was delivered the next day with no issue. The next item I ordered is still pending delivery. I have been given three separate dates and each time the item is not delivered. The item is still displayed on the website with a delivery of 3 - 5 days. I have received multiple responses from customer service but they still haven’t been able to fulfil my order. I have received a refund on the delivery charge and a 10% discount on the item but all of this is irrelevant if the item is still not delivered. I have no confidence in this online store and held back from ordering another item I was interested in. I will be asking for a refund in the next few days.

Products soooo expensive snd fall to bits

Customer service is pathetic