Mags Direct Reviews 

1,279
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 322 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent service, highlighting the easy ordering process and the wide selection of magazines. Many people are also very satisfied with the product quality, consistently receiving magazines in perfect condition with fast delivery. However, some customers noted issues with delivery services, including lost parcels, items delivered to incorrect addresses, or significant delays. Additionally, a few people experienced problems with the ordering process, such as not receiving confirmations or tracking, and unexpected import taxes or high shipping costs for international orders.

What people talk about most

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers praising fast and prompt... See more

Order

People report ambiguous experiences with order, with many finding the ordering process easy and convenient,... See more

Product

Users describe positive interactions with product, often praising the great offers, good prices, and wide... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the great and excellent... See more

Website

Consumers find the website experience to be ambiguous, with many reviewers praising its ease of use for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Quick shipping, however no tracking number provided and I also did not get an email confirmation of my order. The order was completed and the web page showed that. I was a bit worried, but then the ma... See more

Company replied

Rated 4 out of 5 stars

Delivers on time, undamaged but Yodle literally dumped the envelope on the floor in a public area below my post box, which is more than large enough to take the magazine. Not impressed

Company replied

Rated 4 out of 5 stars

Ordered the Feb issue of BBC Sky at Night, arrived quickly and in perfect condition, a no hassle transaction. Only reason it got 4 and not 5 stars, is the rather pricey p&p. Not sure it cost nearly... See more

Company replied

Rated 5 out of 5 stars

Amazing, im in love. Ive reccomended the app to so many is my discord servers and reddit communities, and ik a lot have people have been buying especially the tins, its much better than the secondary... See more

Company replied


Company details

  1. Newsstand

Written by the company

Purchase Your Favourite Magazine with MagsDirect! We supply single issues, not subscriptions, giving you the freedom to choose which magazines you buy and when. You can look forward to the latest editions arriving through your door without the hassle of having to pop to the shops. Magazines are a fantastic source of information, tips and news, so whether you need gardening inspiration with BBC Gardeners’ World or bringing the world to your door with National Geographic – we are dedicated to bringing you fresh, exciting and entertaining reads all year round. Whether it’s food, health, fashion, sports, motoring, travel, home, tech or more – here at MagsDirect, there’s always an exciting new read to explore.


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.1

All reviews

(1,279)

306 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Order from anywhere to the UK

I'm ordering from New Zealand for my daughter in the UK. It was easy and efficient... effortless. Love this.

4 November 2025
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review Janette. It is very much appreciated and your feedback means a lot to us.

We are happy to hear that you are pleased with our service and can order for your daughter here in the UK. We hope she enjoys receiving her magazines. We look forward to seeing you back again with us in the future.

Best wishes,
Mags Direct.

Rated 5 out of 5 stars

Fast Service.

Fast Service.
Products as intended.
(Only PostNord had some minor issues in the delivery process. But also that was not critical)

22 January 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review Sven. It is very much appreciated and your feedback means a lot to us.

We are very happy to hear that you were pleased with our service and that your products arrived safely, considering the distance travelled. We hope you enjoy your selection and look forward to seeing you back again with us in the future.

Best wishes,
Mags Direct.

Rated 5 out of 5 stars

Great prices and fast shipping

Great prices and fast shipping to the states.

22 January 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review Jayson. It is very much appreciated.

Your feedback means a lot to us and we are happy that you found we are the best way of getting your chosen magazines to the US. We look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

Rated 5 out of 5 stars

prompt service and delivery

20 January 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review Janeice. It is very much appreciated.

Your feedback means a lot to us and we are happy that you had an efficient and speedy experience with Mags Direct. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

Rated 5 out of 5 stars

Website easy to use

Website easy to use

20 January 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review Sophie. It is very much appreciated.

Your feedback means a lot to us and we are happy that you found the Mags Direct website easy to use. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

Rated 5 out of 5 stars

Received quickly and in perfect…

Received quickly and in perfect condition.
Raye may be on the cover but this is the LANDO Vogue!

6 January 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review Paul. It is very much appreciated and your feedback means a lot to us.

We are very happy to hear that you were pleased with our service and that your order arrived quickly in perfect condition. Should you have any issue with the magazine in question, please contact us including your order number
via https://www.magsdirect.co.uk/contact so we can look into what happened and resolve this for you.

Best wishes,
Mags Direct.

Rated 5 out of 5 stars

Very good, will be ordering again.

Ordered around seventeen magazines, all but one arrived on time & in good condition, the remaining one was sorted very quickly. Very happy, will use again.

14 January 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review Greg. It is very much appreciated.

Your feedback means a lot to us, and thank you for your order. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

Rated 5 out of 5 stars

I ordered Flow magazine and it arrived…

I ordered Flow magazine and it arrived in perfect condition very quickly

9 January 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review. It is very much appreciated.

Your feedback means a lot to us, and we are happy that you had a quick delivery experience with Mags Direct and your order arrived in perfect condition. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

Rated 4 out of 5 stars

We had delivery issues

We had delivery issues. But they were dealt with quickly and communicated very well.

9 January 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 4-star review Thomas . It is very much appreciated and your feedback means a lot to us.

We are sorry to hear that you had some delivery issues with your order. This is not the experience we want for our customers and we endeavour to resolve any problems as quickly as possible. We look forward to seeing you back again with us in the future.

Best wishes,
Mags Direct.

Rated 5 out of 5 stars
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review, Hugo. It is very much appreciated.

Your feedback means a lot to us, and we are happy that you had an efficient and speedy experience with Mags Direct. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

Rated 5 out of 5 stars

fast shipping

Best way to get Lego magazines in the US.

21 December 2025
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review Christopher. It is very much appreciated.

Your feedback means a lot to us and we are happy that you found we are the best way of getting your Lego magazines in the US. We look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

Rated 5 out of 5 stars

Great prices

Great prices, great offers and came quickly. Would definitely continue to shop.

1 January 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review, Andrew. It is very much appreciated.

Your feedback means a lot to us, and we are happy that you had an efficient and speedy experience with Mags Direct. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

Rated 1 out of 5 stars

Rubbish Delivery

I sent for a vinal record for my son for Christmas on the 19th of December and paid £5•99 for speedy delivery it never came in time being delivered 3 days after Christmas which was useless and a huge disappointment this looks like it was due to your time processing the order

19 December 2025
Unprompted review
Mags Direct logo

Reply from Mags Direct

We’re very sorry to hear about the delay and the disappointment caused, especially as this was a Christmas gift and Express delivery was selected. We understand how frustrating this must have been.

Please contact us via https://www.magsdirect.co.uk/contact
with your order details so we can look into what happened and resolve this for you.

Kind regards,
MagsDirect

Rated 1 out of 5 stars

I order the magazine for next day…

I order the magazine for next day delivery but it took a week to arrive

21 December 2025
Unprompted review
Mags Direct logo

Reply from Mags Direct

We’re sorry to hear that your delivery took longer than expected after selecting next day delivery. Unfortunately, courier delays can occasionally occur, but we appreciate how disappointing this is.

Please get in touch with us via https://www.magsdirect.co.uk/contact
with your order details so we can look into this and resolve it for you.

Kind regards,
MagsDirect

Rated 3 out of 5 stars

Yet to receive my order….

Yet to receive my order….

Ordered on the 16th December and paid for Express delivery assuming it would arrive in time for Christmas but as of yet I am still waiting. I have tried to contact twice to ask for the tracking reference but as of yet I have no had a reply. Fully appreciate that you need time to process emails especially during the Christmas period but I have now been sent two links asking to leave a review for a magazine which was a gift I still have not received.

Fault probably lies with the courier but someone needs to take responsibility and either resend the order or refund my money.

16 December 2025
Unprompted review
Mags Direct logo

Reply from Mags Direct

We’re very sorry for the delay and the lack of response you’ve experienced, especially as this was a Christmas gift ordered with Express delivery. We understand how frustrating this must be.

Please contact us via https://www.magsdirect.co.uk/contact
with your order details so we can investigate this urgently.

Thank you for bringing this to our attention.

Kind regards,
Mags Direct

Rated 1 out of 5 stars

Bad delivery,yodel

The delivery company you used Yodel did not deliver to correct place but four neighbours away which was not instructed. Always use royal mail they know how to deliver

24 December 2025
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your feedback.

We’re sorry to hear about your delivery experience. According to the courier’s confirmation, the parcel was marked as delivered to the address provided. As delivery placement is handled by the courier, we’d be happy to look into this further for you.

Please contact us via magsdirect.co.uk/contact so we can review the matter in more detail.

Rated 1 out of 5 stars

Magazine left in rain by delivery driver

The delivery driver left the magazine in the pouring rain outside someone else's house. Not the best service!

13 December 2025
Unprompted review
Mags Direct logo

Reply from Mags Direct

We’re very sorry to hear about this and completely understand how disappointing it must have been. Leaving a magazine in the rain and at the wrong address is certainly not the standard of service we aim to provide.

Please do get in touch with our customer service team via magsdirect.co.uk/contact so we can look into this and help put things right.

We apologise for the inconvenience caused and thank you for bringing this to our attention.

Best Wishes,
MagsDirect

Rated 5 out of 5 stars

easy to order and quick delivery

11 December 2025
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review. It is very much appreciated.

Your feedback means a lot to us and we are happy that you had an efficient and speedy experience with Mags Direct. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

Rated 1 out of 5 stars

I did not receive the magazine I…

I did not receive the magazine I ordered and after two weeks and many emails the issue is still not resolved. Having ordered and paid Magazines Direct they referred me to another company to resolve the problem. They are now asking me for proof of payment despite them having adequate information to retrieve the information from their own records. I only gave 1 star because I couldn't give zero.

I have just received a message from Magazines direct (23rd December) claiming my magazine was delivered 11th December but if the correspondent had taken the trouble to read the emails on the issue it would have been noted that I received the wrong magazine. That is the problem that is still not resolved

9 December 2025
Unprompted review
Mags Direct logo

Reply from Mags Direct

Hi David,

I can confirm your parcel was delivered on the 11th Dec. We have emailed over pictures and proof of delivery from Yodel.

If you have any further issues, please reach out to us via our contact form here: https://magsdirect.co.uk/contact/

Merry Christmas!

Best Wishes,
MagsDirect

Rated 5 out of 5 stars

Good range of magazines

21 December 2025
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review. It is very much appreciated.

Your feedback means a lot to us and we are happy that you had a positive experience with Mags Direct and enjoyed our extensive range. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

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