Absolutely terrible customer service, and speaking to me rudely and swearing at me in there Indian language. Scammers and AVOID THEM Now you claiming you have other network providers who are third... See more
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See what reviewers are saying
They called today claiming to be Sky and that their system stated my contract was due to end withing a year. They wanted to offer a better renewal deal. That made it obvious they are not kosher. I d... See more
Company replied
I receive unwanted scam calls from 08458056865, 08458056867, 08458056869 which when checked appear to come from Magrathea.These callers claim to be from uk government offices and have included at leas... See more
Company replied
Scam business who call numbers who are registered with Telephone Preference service. Claim they represent EDF. As far as I am concerned EDF are as much to blame for the rise in scam calls if they ass... See more
Company details
- Telecommunications Service Provider
- Cell Phone Store
- Phone and Internet Service
- Telecommunications Equipment Supplier
Written by the company
Magrathea have been wholesale VoIP experts for over 25 years. As early adopters of IP technology – and the first telecom provider to be allocated full number ranges by Ofcom for use exclusively over IP – we have built a reputation for reliability, flexibility and deep technical expertise. We are fully owner-managed, with no investors or third-parties influencing our approach to business control, and we develop and manage our technology in-house. This independence allows us to deliver a responsive, secure and transparent service – giving clients confidence and peace of mind. We are also founding members of Comms Council UK, and are actively involved and contribute to a number of other trade associations. We are widely recognised for our regulatory knowledge, insight and leadership across the industry.
Contact info
United Kingdom
- magrathea-telecom.co.uk
1.3
Bad
53 reviews
Replied to 52% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ringing businesses trying to scam them
Ringing businesses trying to scam them, rancid individuals.
27 March 2026
Unprompted review
Reply from Magrathea Telecom
Hi Paul,
We are sorry to hear about your experience. Magrathea is a wholesale network provider, supplying telephone numbers to telecoms service providers on a wholesale basis. They in turn provide telecommunications solutions to other users. We do not make calls directly to consumers, however we take any misuse of our services very seriously.
We actively monitor traffic and investigate reports of suspected scams, taking swift action where any abuse is identified.
If you can provide any details of the call(s) you have received via email to investigations@magrathea-telecom.co.uk , our team will investigate and work with the relevant provider to ensure any misuse is addressed promptly and dealt with appropriately.
Thank you again for raising this – your feedback helps us ensure the responsible use of our network.
Magrathea Investigations Team
Scam
Scam! This company supports and facilitates telephone scams. Terrible company which should be shut down.
11 March 2026
Unprompted review
Reply from Magrathea Telecom
Hi Jonos,
We are sorry to hear about your experience. Magrathea is a wholesale network provider, supplying telephone numbers to telecoms service providers on a wholesale basis. They in turn provide telecommunications solutions to other users. We do not make calls directly to consumers, however we take any misuse of our services very seriously.
We actively monitor traffic and investigate reports of suspected scams, taking swift action where any abuse is identified.
If you can provide any details of the call(s) you have received via email to investigations@magrathea-telecom.co.uk , our team will investigate and work with the relevant provider to ensure any misuse is addressed promptly and dealt with appropriately.
Thank you again for raising this – your feedback helps us ensure the responsible use of our network.
Magrathea Investigations Team
Reply from Magrathea Telecom
Hi Martin,
We are sorry to hear about your experience. Magrathea is a wholesale network provider, supplying telephone numbers to telecoms service providers on a wholesale basis. They in turn provide telecommunications solutions to other users. We do not make calls directly to consumers, however we take any misuse of our services very seriously.
We actively monitor traffic and investigate reports of suspected scams, taking swift action where any abuse is identified.
If you can provide any details of the call(s) you have received via email to investigations@magrathea-telecom.co.uk , our team will investigate and work with the relevant provider to ensure any misuse is addressed promptly and dealt with appropriately.
Thank you again for raising this – your feedback helps us ensure the responsible use of our network.
Magrathea Investigations Team
Scamming Barstewards
They called today claiming to be Sky and that their system stated my contract was due to end withing a year. They wanted to offer a better renewal deal. That made it obvious they are not kosher. I do not have & never have had a contract with Sky. My name is not on any mobile phone contract anywhere. Avoid like the plague.
10 March 2026
Unprompted review
Reply from Magrathea Telecom
Hi Mick,
We are very sorry to hear that you have received unwanted calls and we appreciate you taking the time to bring this to our attention.
To reassure you - Magrathea Telecommunications is a wholesale telecommunications network provider - we do not make or manage any outbound calls ourselves. Our role is to supply telephone numbers and network services to other telecom service providers, who in turn deliver services to their own customers.
We take reports of potential misuse of our network extremely seriously. If you could please email investigations@magrathea-telecom.co.uk with the date, time and numbers involved – along with a brief description of calls – our team will investigate and work with the relevant provider to ensure any misuse is addressed promptly and dealt with appropriately.
Thank you again for raising this – your feedback helps us ensure the responsible use of our network.
Magrathea Investigations Team
Absolutely terrible customer service
Absolutely terrible customer service, and speaking to me rudely and swearing at me in there Indian language. Scammers and AVOID THEM
Now you claiming you have other network providers who are third party. Actually the number that was rang my number is your number, direct number. So no excuses please.
17 February 2026
Unprompted review
Reply from Magrathea Telecom
Hi Imran,
We are very sorry to hear that you have received unwanted calls and we appreciate you taking the time to bring this to our attention.
To reassure you - Magrathea Telecommunications is a wholesale telecommunications network provider - we do not make or manage any outbound calls ourselves. Our role is to supply telephone numbers and network services to other telecom service providers, who in turn deliver services to their own customers.
We take reports of potential misuse of our network extremely seriously. If you could please email investigations@magrathea-telecom.co.uk with the date, time and numbers involved – along with a brief description of calls – our team will investigate and work with the relevant provider to ensure any misuse is addressed promptly and dealt with appropriately.
Thank you again for raising this – your feedback helps us ensure the responsible use of our network.
Magrathea Investigations Team
Scam!
Despite you replying to everyone saying you're just a provider, you should not allow these scams to operate under your services!
28 January 2026
Unprompted review
Reply from Magrathea Telecom
Hi Dan,
We are sorry to hear about your experience. Magrathea is a wholesale network provider, supplying telephone numbers to telecoms service providers on a wholesale basis. They in turn provide telecommunications solutions to other users. We do not make calls directly to consumers, however we take any misuse of our services very seriously.
We actively monitor traffic and investigate reports of suspected scams, taking swift action where any abuse is identified.
If you can provide any details of the call(s) you have received via email to investigations@magrathea-telecom.co.uk, our team will investigate and work with the relevant provider to ensure any misuse is addressed promptly and dealt with appropriately.
Thank you again for raising this – your feedback helps us ensure the responsible use of our network.
Magrathea Investigations Team
Scam calls from almost identical…
Scam calls from almost identical numbers
020 3051 **** traced to this company
I now block ALL 020 numbers
22 January 2026
Unprompted review
Reply from Magrathea Telecom
Hi Steven,
We are very sorry to hear that you have received unwanted calls and we appreciate you taking the time to bring this to our attention.
To reassure you - Magrathea Telecommunications is a wholesale telecommunications network provider - we do not make or manage any outbound calls ourselves. Our role is to supply telephone numbers and network services to other telecom service providers, who in turn deliver services to their own customers.
We take reports of potential misuse of our network extremely seriously. If you could please email investigations@magrathea-telecom.co.uk with the date, time and numbers involved – along with a brief description of calls – our team will investigate and work with the relevant provider to ensure any misuse is addressed promptly and dealt with appropriately.
Thank you again for raising this – your feedback helps us ensure the responsible use of our network.
Magrathea Investigations Team
Multiple scam calls routed from this…
Multiple scam calls routed from this company. The sell their services to enable fraud and scams. They should be struck off, fined and the directors prosecuted
5 January 2026
Unprompted review
Reply from Magrathea Telecom
Hi Peter,
We are very sorry to hear that you have received unwanted calls and we appreciate you taking the time to bring this to our attention.
To reassure you - Magrathea Telecommunications is a wholesale telecommunications network provider - we do not make or manage any outbound calls ourselves. Our role is to supply telephone numbers and network services to other telecom service providers, who in turn deliver services to their own customers.
We take reports of potential misuse of our network extremely seriously. If you could please email investigations@magrathea-telecom.co.uk with the date, time and numbers involved – along with a brief description of calls – our team will investigate and work with the relevant provider to ensure any misuse is addressed promptly and dealt with appropriately.
Thank you again for raising this – your feedback helps us ensure the responsible use of our network.
Magrathea Investigations Team
I receive unwanted scam calls from…
I receive unwanted scam calls from 08458056865, 08458056867, 08458056869 which when checked appear to come from Magrathea.These callers claim to be from uk government offices and have included at least one which claimed to have information relating to a Western Union transaction.They are unpleasant and unwanted
19 December 2025
Unprompted review
Reply from Magrathea Telecom
Hi Tone,
We are very sorry to hear that you have received unwanted calls and we appreciate you taking the time to bring this to our attention.
To reassure you - Magrathea Telecommunications is a wholesale telecommunications network provider - we do not make or manage any outbound calls ourselves. Our role is to supply telephone numbers and network services to other telecom service providers, who in turn deliver services to their own customers.
We take reports of potential misuse of our network extremely seriously. I can see that you have already raised the issue directly to our investigations team (investigations@magratheatelecom.co.uk).
The three numbers in question have now been suspended as a result of our investigation.
Thank you again for raising this – your feedback helps us ensure the responsible use of our network.
Magrathea Investigations Team
Blocked their number
Blocked their number. They kept calling. I have no intention of using them. Often they would phone then put the phone down. Unwanted calls 😠
3 December 2025
Unprompted review
Reply from Magrathea Telecom
Hi JG,
We are very sorry to hear that you have received unwanted calls and we appreciate you taking the time to bring this to our attention.
To reassure you - Magrathea Telecommunications is a wholesale telecommunications network provider - we do not make or manage any outbound calls ourselves. Our role is to supply telephone numbers and network services to other telecom service providers, who in turn deliver services to their own customers.
We take reports of potential misuse of our network extremely seriously. If you could please email investigations@magrathea-telecom.co.uk with the date, time and numbers involved – along with a brief description of calls – our team will investigate and work with the relevant provider to ensure any misuse is addressed promptly and dealt with appropriately.
Thank you again for raising this – your feedback helps us ensure the responsible use of our network.
Magrathea Investigations Team
Scam call centre
Scam call centre, daily calls to my phone non stop with never any answer when I pick up.
29 September 2025
Unprompted review
They keep spam calling me everyday
They keep spam calling me everyday. Its annoying. Stop!!!
19 August 2025
Unprompted review
Don’t bother with them at all, or they won’t leave you alone
I am severely frustrated, I came across the page on the web last week and I filled in that form and I was told I couldn’t be offered anything due to i will mostlikely die of one of my illnesses then I was called the day after and he was very persistent on the phone. I should get life insurance with a company that they have researched for me as they cant offer me anything but this place can offer me a smaller amount of 10K which was a lot less than what I wanted of 400k.
This morning after a whole weekend of no calls (thank f )I wake up to 3 missed calls. I get up to make my coffee and they ring me off their own phone number their own personal phone number!!! and was very persistent.
“ Hi I spoke to you last week and I said I’d ring you back “even though I told them I will ring them when I have done the necessary research and they wouldn’t take no for an answer.
So i told him I do not want his service any more because they are being very persistent very pushy and can’t take no for an answer then told him to f off and hung up !!
I understand its there job to follow up people that have enquired once but I don’t need 16 missed calls over a week ! from this company and from their home phones and work phones that is not okay
30 June 2025
Unprompted review
Scam company
Scam company. Reported to ICO and registered with TPS to avoid scam companies like this one.
PS: And they continue to call a week after!!!
20 June 2025
Unprompted review
Scam call saying they were from Legal…
Scam call saying they were from Legal and General. Location traced back to Bellingham, Northumberland- which is fairly local and why I answered. Blocked caller and may report as fraud.
20 June 2025
Unprompted review
Constant spam calls
Constant spam calls, looks like this company was spawn to host this questionable activity. Someone needs to shut it down!
11 June 2025
Unprompted review
Unwanted nuisance phone pest!
Unwanted nuisance phone pest!
They have rung too many times to mention.
3 June 2025
Unprompted review
CONSTANT SCAM CALLS
I receive several calls a day from strange numbers which I trace back using a website and they all lead me back to this telecom whatever the hell they are. I block each number and everyday they have a very similar but new one calling my phone. They are scam people and they need to get shut down PLEASE
2 June 2025
Unprompted review
🙊 calling me none stop from A
🙊 calling me none stop from A
South Africa informed them multiple times to cease. They continue to harass me so I put their number on auto trade who will call them none stop 😂 its only a scam if you part with your information. Do not give them anything ie names , dob ,address just laugh at them and call them scavengers 😂
13 May 2025
Unprompted review
Have had multiple calls from these numbers
Have had multiple calls from this block of numbers, but had to answer as I was expecting a call from a London number. Often dead or pip sounds but when they did speak to me they were claiming to be from Three or offering energy surveys.
24 April 2025
Unprompted review
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