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Magnumtaxisstoke Reviews 

427
•
TrustScore 4.5 out of 5

4.7

Taxi Service
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Review summary

Created with AI, based on recent reviews

Evaluating 378 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the polite and friendly drivers, stating that vehicles are consistently clean and the booking system is extremely straightforward and easy to use. Many people also appreciate the prompt arrivals, helpful assistance with luggage, and very fair prices, making everyday travel feel smooth, comfortable, and highly reliable. Some reviewers were not happy with specific journey details, noting occasional unexpected delays or frustrating issues when pre-booking vehicles in advance. A few consumers additionally mentioned minor communication barriers or driver distractions, such as individuals staying on their phones throughout the trip.

What people talk about most

Staff

Clients share positive opinions on staff, frequently describing drivers as polite, friendly, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the prompt arrival times and polite,... See more

Delivery service

People report positive experiences with delivery service, noting that drivers are always punctual and arrive... See more

Price

Customers consistently note positive experiences with price, highlighting that the costs are very reasonable,... See more

Booking process

Reviewers mention positive feedback about booking process, highlighting that it is consistently quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had difficulty finding my address with the automated phone system but soon put through to an operator who sorted it for me. Pre booked taxi arrived on time & later needed a taxi from the hospital whic... See more

Rated 5 out of 5 stars

Always a pleasant experience with Magnum. I usually pre-book my taxis and they are always on time. Very rare they come late. Always friendly and clean cars and take the quickest route for you. Plenty... See more

Rated 5 out of 5 stars

Taxi was booked the day before my journey and I received confirmation. Taxi arrived at the correct time and I had a message to say he was outside. He took us to our destination very swiftly, taki... See more

Rated 5 out of 5 stars

My driver, Riffat, was a joy . He arrived promptly, was courteous, friendly and we had a very pleasant conversation. The vehicle was clean and comfortable and the whole experience was first rate. I... See more

Company details

  1. Taxi Service
  2. Bus and Coach Company
  3. Limousine Service
  4. Minibus Taxi Service
  5. Transportation Service

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

427 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(427)

358 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Turn up more or less time than ordered…

Turn up more or less time than ordered but perfect timing to reach my destination when required. The call to order requires modification. Driving is safe. Drivers are polite and friendly. I was only a recent customer of yours, but now it has been more than a month since I've used your service and I will continue to be a customer of your company if services continue. The modification is only my opinion.

14 July 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely shocking

Absolutely shocking. Accepted my request and left me waiting 20 minutes. Then text with my code and didnt turn up. Avoid at all costs. Completely unprofessional service and not worth your money. Disgusting company not worth your time. Please avoid and book another

12 July 2026
Unprompted review
Rated 4 out of 5 stars

Experience of a drive.

No conversation or conformation of destination. Cool and fresh with windows open. Comfortable drive with slow safe driving. Simple look behind as hint here to get out.

9 July 2026
Unprompted review

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