Magnetic North Travel Reviews 

321
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 41 reviews, reviewers overwhelmingly had a great experience with this company, consistently expressing high satisfaction with their trips. Customers frequently praise the meticulously well-organized itineraries and seamless planning, noting that every detail is thoroughly taken care of. Travelers consistently note the attentive communication, dedicated staff, and personalized support received throughout their entire journey. Some people also felt that the local guides and professional drivers were exceptionally knowledgeable, friendly, and an absolute pleasure to be with. Reviewers deeply appreciated the wonderful accommodations, beautiful lodging locations, and incredible activities tailored perfectly to their interests. Consumer feedback emphasizes how dependable and thoughtful the team is when arranging once-in-a-lifetime adventures.

What people talk about most

Holidays

Consumers find holidays to be an amazing and well-organized experience, with every detail carefully taken... See more

Service

Clients share positive opinions on service, noting that every detail is thoughtfully taken care of with... See more

Staff

Users describe positive interactions with staff, highlighting their professionalism, attentiveness, and deep... See more

Location

People report positive experiences with location, highlighting the incredible scenery, nature, and... See more

Customer service

Customers had overwhelmingly positive experiences with customer service, noting seamless planning and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything we described to our MN trip Lanner happened! I wanted to see puffins and we went on an amazing trip to the top of a cliff to see 100's of them and at another location 100's were there and... See more

Company replied

Rated 5 out of 5 stars

Our Finland Archipelago Bike adventure was great. From the moment we began planning the trip until its completion Annie was extremely responsive, helpful, personable and detail-oriented. The turn-by-... See more

Company replied

Rated 5 out of 5 stars

A well organised trip which met all our needs and was very enjoyable. The company was helpful and responsive when putting the holiday together and when a minor adjustment to a pick up time was reques... See more

Company replied

Rated 5 out of 5 stars

We booked a 4 night stay at the Wilderness Nangu in early February. Recommend splurging for the panoramic log cabin - the hot tub was wonderful to warm up and relax after activities. Room was spacious... See more

Company replied


Company details

  1. Tour Operator
  2. Travel Agency

About Magnetic North Travel

Written by the company

Bespoke adventures

As the experts in the Nordic region and Canada, we create bespoke wilderness breaks, luxury cabin holidays, road trips, active adventures and much more. We listen to your desires and inspire you with our in-depth country knowledge so that we can create a tailor-made itinerary that perfectly fits your brief, budget, and wishes.

Personal service

Booking a holiday with us is just the start of the journey. We are there every step of the way to make recommendations, answer your questions and to assist if you needed us. All our tailored vacations are delivered via our handy MNT travel app that works wherever you are in the world. For an extra peace of mind during your travels, you can rely on our 24/7 concierge line.


Contact info

5.0

Excellent

TrustScore 5 out of 5

321 reviews

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5.0

All reviews

(321)

41 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing Norwegian experience

Just come back from our adventure. Annie and the team were fantastic, the communication was brilliant as was the travel app very easy to use. Choice of hotels and activities were high quality. Would highly recommended and will definitely use again.
Thank you

19 April 2024
Unprompted review
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Reply from Magnetic North Travel

Hello Adam!

Thanks so much for your glowing review! We're so pleased you had a great time in Norway and enjoyed the service Annie provided and the travel app! We work hard to personalize each one and enjoy the positive feedback we receive! We are looking forward to planning your next adventure!

Warm wishes,
Laura

Rated 5 out of 5 stars

Magnetic North are the best

Magnetic North arranged the most fabulous holiday for us. It was completely perfect - dog sledding, nordic skiing, tobogganing, fantastic food and lovely hotels. Laura did a great job scheduling for six adults and we couldn't recommend her more highly.I highly recommend booking your holiday with Magnetic North.

28 December 2023
Unprompted review
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Reply from Magnetic North Travel

Hello Henri Family!

It was such a joy putting this trip together for you all and we're delighted you had a great time! Thank you so much for taking the time to review our service! And thanks also for recommending us to others! We look forward to designing another exciting adventure for you in the future!

Warm wishes,

Laura

Rated 5 out of 5 stars

An amazing holiday

An amazing holiday, Laura has been superb throughout the process, excellent communication and guidance.
the Arctic lodges exceeded all expectations. ice hotel well a bucket list item ticked.

1 April 2024
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Reply from Magnetic North Travel

Hi Martin,

Thank you so much for writing this review. We're delighted you had a great holiday in Sweden and enjoyed the service we offered. We'd love to assist you again in the future!

Warm wishes,

Laura

Rated 5 out of 5 stars

An Unforgettable Adventure with Magnetic North Travel

I recently had the pleasure of embarking on a bespoke incentive trip organized by Magnetic North Travel, and I can confidently say it was an incredible experience. From start to finish, every detail was meticulously planned, and the result was nothing short of magical.

Personalized Planning: Laura, our travel coordinator, took the time to understand our travel style and specific wishes. She crafted an itinerary that perfectly aligned with our preferences. Whether it was dog sledding, snowmobiling, or immersing ourselves in the culture, every activity was thoughtfully chosen.
Seamless Execution: Everything ran like clockwork. From airport transfers to accommodations, Magnetic North Travel ensured that we had a smooth and stress-free journey.
Exhilarating Snowmobiling: Our snowmobiling adventure in Finland was exhilarating. The pristine landscapes, the rush of the snowmobile, and the camaraderie with fellow travelers created an unforgettable experience.
In summary, Magnetic North Travel exceeded our expectations. Their attention to detail, warm hospitality, and commitment to creating unique travel experiences set them apart. I’m already dreaming of our next adventure with them!

Date of Experience: March, 2024

Thank you, Magnetic North Travel, for making this trip truly remarkable. Until our next adventure!

22 March 2024
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Reply from Magnetic North Travel

Hello Amy,

Thanks so much for taking the time to write this fantastic review! Our thanks to you too for your clear and visionary brief which set us off on the right course. it was a real pleasure to work with you and your incredible team and to witness the adventure, the fun and the challenge! We're excited to work on your future adventures!

For now huge thanks and warm wishes,

Laura and the team

Rated 5 out of 5 stars

Attentive, Knowledgeable, friendly

I was able to finalise a booking to Arctic Finland within 48 hours, made possible only because of prompt, attentive and helpful responses and advice from knowledgeable and friendly staff at Magnetic North Travel. They worked late into the night to set up arrangements and access to the itinerary programme, and followed up continually throughout my Holiday to ensure all was progressing in order. They gave a sense of highly personalised service. I should be pleased to recommend the Firm to anyone seeking to arrange and enjoy a “specialist” Holiday of “Winter Activities”.

28 February 2024
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Reply from Magnetic North Travel

Hello Parkson,

Many thanks for taking the time to write a review of your trip and the service we provided! The team really enjoyed working with you and we are grateful for your recommendation! Until next time!

Warm wishes,
Laura

Rated 5 out of 5 stars

Brandon Lodge

Very efficiently organised to provide a most memorable experience of snowmobiling in the North of Sweden. The location, Brandon Lodge, near Lulea, was excellent. The accommodation and the food was first class, all the staff friendly and the snowmobiling exhilarating

5 March 2024
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Reply from Magnetic North Travel

Dear Roger

Thank you for your five star review! We're so pleased you enjoyed your snowmobile adventure in Sweden. Annie enjoyed working with you once again and we look forward to planning your next adventure in the Magnetic North!

Until then, warm wishes,

Laura

Rated 5 out of 5 stars

Laura at Magnetic Travel listened…

Laura at Magnetic Travel listened carefully to our travel style and specific wishes and she planned a perfect trip. Everything ran like clockwork. We enjoyed dog sledding, snowmobiling, Sami culture and reindeers, and even the challenge of very cold weather. Even the glorious Aurora Borealis showed up.

21 February 2024
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Reply from Magnetic North Travel

Hi Nicola,

Thanks so much for posting a glowing review of your trip to Sweden! We're super happy you had a wonderful time and enjoyed the many adventures we arranged for you along the way. Of course, we're pleased that the Aurora came out for you too!

Until your next adventure with us!

Warm wishes,
Laura

Rated 4 out of 5 stars

Perfect when you don't want to organise all the activities on your own

It was great to have someone who knows the places to organise the best within our budgets and also in a timely manner. The app, where we had all the information by day was also super useful and helpful to not loose track of all the flights, transfers, activities. In addition to it, Annie was always there to assist us with whatever questions we had and nicely making sure we have everything we need and have a good time. We had great experience with everything that was organised for us, except a small hiccup with the transfer on arrival that did not show up, however Annie organised another one for us quite quickly. The Lofoten northern lights tour, the photography tour, the ferry from Lofoten to Tromso, the Tromso night boat tour were great and we saw twice the northern lights, which was a long dream of ours. The Sami experience and reindeer was not on the level of our expectations. We had the impression that we will meet group of Sami people with their traditional clothes and lean a bit more about their customs, hear their singing and sit for dinner with them after feeding the reindeers. Instead we were sitting for dinner with tourists, there was only one Sami person in traditional clothes who did not sit with us or talk with us, you could see and feel it was the minimum done to just take some money and it was not enjoyable. There was no place to wash hands after feeding the reindeers before our dinner, there was no explanation on what is their traditional food and why, the chocolate browny was like from a supermarket and you could see they don't care. The only nice thing was feeding the reindeers. However the price is not justified what you get at the end. Probably there are better places that offer similar activities but that you really feel this people enjoy to welcome people and spend time with them and explain about Sami people.

20 February 2024
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Reply from Magnetic North Travel

Hi Rali

Thank you so much for sharing your thoughts here and for taking the time to review the service we provided. We're of course delighted you enjoyed your trip to Norway and the attention you received from Annie including our app.

Thank you for your feedback about the Sami reindeer experience with Tromso Arctic Reindeer. We are disappointed that this tour didn't live up to your expectations, and have shared your feedback with our partner. It is sold as a group trip rather than a private tour, and we are looking into why your experience felt underwhelming despite this. We have had good feedback in the past, and this has therefore come as a surprise. None-the-less we will be working with the supplier to address the points you have raised. Thank you again for sharing.

We'd love to help you again in the future!
Warm wishes,
Laura

Rated 5 out of 5 stars

Thrilling and Unique Icelandic Adventure

A stunning and unexpectedly wonderful 5 days in Iceland. Not normally ones for fully 'planned' holidays, we opted for Magnetic North due to our inexperience of travelling in extreme winter conditions such as those in Iceland during February. After a fair bit of research, we chose Magnetic North Travel and from the outset, Yasmin and Laura were extremely helpful and very willing to help with any queries.

The MN App works very well and the presentation of the itinerary, flight information, weather was very well illustrated and user friendly. Communication with the group was first rate and every query answered in minutes.

The holiday itself, 2 nights in Reykjavik and another 2 at a 'wilderness hotel' was unique and unforgettable. Excursions were immaculately planned and we enjoyed it all despite harsh conditions at times - all part of feeling challenged and alive! We swam in hot pools every day and really recommend experiencing both the popular tourist venues and more 'local friendly' thermal pools as each is a unique experience.

Yasmin and Laura from Magnetic North, genuinely went out of their way to provide us with an amazing holiday. We will definitely use them again and have already recommended the travel company to family and friends. Thank you - MN!

8 February 2024
Unprompted review
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Reply from Magnetic North Travel

Hi Josie,

Thank you so much for sharing your thoughts and your five star review! We're so pleased you enjoyed your adventurous trip to Iceland and the service you received from the MN team! We are indeed genuinely thrilled you enjoyed your holiday and have returned with lots of great memories to look back on. Thank you so much for recommending us to your friend and family! We look forward to assisting you again in future!

Warm wishes,
Laura, Yasmin and the team

Rated 5 out of 5 stars

Great company to deal with

Very attentive, always at the other end of the phone to help with anything. Went to Tromso, Norway from Dublin, Ireland and on to Aera Lodges, Skittenelv...cabins in the snow overlooking the Fjord. Stunning location.

14 February 2024
Unprompted review
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Reply from Magnetic North Travel

Hello!

Thank you for writing a review of your recent trip to Northern Norway! Annie was delighted to put this together for you, and to help when needed. We're glad you enjoyed the cabins and arrangements we made for you both. Until next time!

Warm wishes,

Laura

Rated 5 out of 5 stars

Northern Lights and winter activities

We usually travel independently but we had limited time for a trip to Northern Norway and a lot we wanted to cram in so decided we needed some help. I'm so glad we used Magnetic North. Laura was great at helping us work out how to make the best use of our time, and how to combine activities without exhausting ourselves. Almost everything worked completely smoothly, and Laura was super responsive in assisting with the only minor issue that arose. I am sad to be home, but have some special memories and would definitely use MN again.

8 February 2024
Unprompted review
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Reply from Magnetic North Travel

Hi Helen,

Thank you so much for writing this super review, we're so happy you enjoyed your trip to Norway and the service we provided here at Magnetic North. It was a delight - and we're very happy things went smoothly, and you enjoyed the perfect balance of relaxation and adventure. We'd love to work with you again in the future!

Warm wishes,

Laura

Rated 5 out of 5 stars

Winter Honeymoon Dream

Annie made planning and booking our Nordic Honeymoon so easy. She was responsive, detailed, and answered ALL of our questions. She took my wife's wants and dream of a honeymoon and made it a reality. We had the best trip and when we go back to the Nordic countries - would definitely use Annie/Magnetic North again!

1 February 2024
Unprompted review
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Reply from Magnetic North Travel

Hi Matthew,

Thank you so much for writing this wonderful review of your Nordic Honeymoon. We're so pleased you had a great time and enjoyed Annie's many arrangements and ideas. We're delighted the trip matched your dreams! We'd be so happy to work with you again. Until then, enjoy the wonderful memories!

Warmest wishes,

Laura

Rated 5 out of 5 stars

Great company to book a holiday with

Annie went to a lot of trouble to ensure every aspect of our holiday in Finland met our needs. From finding flights from our local airport and suitable 3 bedroom accommodation that could cater for vegetarians to tailoring our daily activities according to our preferences.
Everything ran very smoothly and I can throughly recommend Magnetic North.

12 January 2024
Unprompted review
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Reply from Magnetic North Travel

Hi Debby

We're so pleased you had a wonderful time in Finland! Thank you for taking the time to write a review. Annie enjoyed putting this trip together for you and we'd love to help you again on your next adventure!

Warm wishes,
Laura

Rated 5 out of 5 stars

Faultless

Laura was absolutely fantastic at arranging our trip for a special 60th birthday. She listened to what we wanted and put together a package to match our desires. Despite flight changes and having to alter accomodation, together with inclimate weather and cancellation of trips, Laura was quick to offer and book alternatives. If I was going to go North again (to see the lights that eluded us this time) I would absolutely use Magnectic North again.

15 January 2024
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Reply from Magnetic North Travel

Hello Gin,

So nice of you to write this glowing review of your trip! We were indeed hit with some weather and flight related snags, and I'm glad we could help you and make sure you had a wonderful trip despite those setbacks! We'd love to be of assistance again in the future!

Warm wishes,

Laura

Rated 5 out of 5 stars

We had a great time

We had a great time, everything was organised for us by Laura as well as various activities. All went smoothly without a hitch. We don't do many package holidays but this is the second time we've done so with Magnetic North and I would definitely recommend them and would use them again without hesitation.

7 January 2024
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Reply from Magnetic North Travel

Hi Sarah,

Thank you for your review! And so happy to hear that you enjoyed your second adventure with us to Finland. I'm glad everything went smoothly and we're looking forward to helping with your next trip!

Until then, warm wishes,

Laura

Rated 5 out of 5 stars

The most magical adventure

We have just returned from our incredible trip to Lapland, which was all thanks to Laura at magnetic! inari was magical, exactly what I imagined and more. I would never have found it without Laura’s patience and guidance.

23 December 2023
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Reply from Magnetic North Travel

Thank you so much for your review! We're so pleased you enjoyed your trip to Finnish Lapland this festive season. We were delighted to be of assistance and can't wait to help you with your next northern European adventure!

Until then, warm wishes,

Laura

Rated 5 out of 5 stars

Great advice on resorts

Great advice on resorts, well planned itinerary, lots of communication and available for support even during unsociable hours. Really prompt replies to emails, helped us check in online and found out lots of information regarding the resort for us. Nothing was too much trouble! Will definitely use Magnetic North again when we visit Finland.

2 January 2024
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Reply from Magnetic North Travel

Hi Nicola,

Thank you so much for taking the time to review your trip and the service the team provided for you. It was a real pleasure designing your winter holiday and of course we were glad to be of assistance when you needed us. We'd love to help you again with a future Nordic adventure!

Warmest wishes,

Laura

Rated 5 out of 5 stars

Turned a tragic time into something beautiful

My wife, Dawn, died suddenly on the 20th December 2023, leaving me I am now the single parent to a six-year-old daughter, Aurora

That year, we had planned to take Aurora on a trip to see Santa in Lapland, but with a combination of her passport needing to be renewed and the planned public sector strikes in the UK, we had already decided to wait until 2024 when tragedy struck

With Aurora's passport renewed, I found and decyphered Dawn's notes on our planned trip. Magnetic North was at the top of her short list of providers. I had always trusted her judgement and, once again, I was right

Magnetic North planned everything and got everything right. The combination of the Magnetic North app and the personal rep meant that we had complete confidence in the flights and connections

Aurora got to meet Santa in Lapland, play with husky puppies, learn to ski and have a snowmobile ride - just as her mother had planned. Aurora didn't manage to see an aurora, but even Magnetic North can't control solar activity

I wholeheartedly recommend them

20 December 2023
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Reply from Magnetic North Travel

Richard,

❤️ Thank you so much for sharing your experience and feedback. We're so pleased you both had a wonderful time in Finnish Lapland and were able to honour Dawn's wishes. It was a privilege for us to be able to make this happen for you and Aurora, and we're glad you made some wonderful memories together. We will share this feedback with our partner in Finland and we hope to be able to help again in the future.

Warmest wishes,

Laura, Annie and the MN Team x

Rated 5 out of 5 stars

I would highly recommend Magnetic North…

I would highly recommend Magnetic North Travel, this is our first time using them and things were perfectly smooth. The timing of the drivers and reservations made went like clockwork and we felt quite pampered. I was very impressed with their App and the ease of use. Annie hit it on the nose perfectly.

21 December 2023
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Reply from Magnetic North Travel

Hello Thomas

Thank you so much for your glowing review! We're delighted you enjoyed your trip to Finland and the service our team provided for you both. It was a real pleasure and we're especially pleased that you felt pampered!

Until next time! Warm wishes,

Laura

Rated 5 out of 5 stars

Memories that will last a lifetime

From start to finish, Laura has been faultless in helping us make a long term dream come true. Having approached her very last minute for a trip to Lapland with our 2 young children, Laura was not only able to meet our needs but provide an experience we didn’t know was possible. Laura very quickly founds flights, transfers, tickets to see elves, a reindeer ride to visit Santa and an experience where we could drive our own husky sled! The accommodation was also faultless, an incredible ski chalet with its own sauna and cabin with a glass roof.
I cannot thank Laura enough for providing my family with the most fantastic trip with memories that will last a lifetime.

9 December 2023
Unprompted review
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Reply from Magnetic North Travel

Hi Joshua

Thank you so much for taking the time to review your trip and the service you received from our team! It was much fun designing this Lapland adventure for you and the little ones. We're delighted you had a great time and enjoyed the accommodation and activities. Enjoy the memories and we hope to welcome you again!

Warm wishes,

Laura

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