FM Systems Reviews 26

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Great service, ended up needing a new boiler, but not before Kevin tried everything possible to bring it back to life. I was left with heaters so that I didn't have to sit in the cold. Few days later... See more

Company replied

Rated 5 out of 5 stars

Brilliant from start to finish. We urgently needed a replacement central heating boiler for an old house with an ancient and complex hot water system. They were great. We now have a much more effic... See more

Company replied

Rated 4 out of 5 stars

I've always found Magna to be efficient, friendly and responsive. Even through lock-down they've been happy to help and flexible. My boiler works well, the team is knowledgeable and I have absolutel... See more

Rated 5 out of 5 stars

Following a site visit and quote the replacement sink and tap was fitted by the plumbing engineer on time, no fuss and allowed me to continue to work from home around the job. Very friendly, helpful a... See more

Company replied

Company details

  1. Contractor
  2. Gas Engineer
  3. Heating Contractor
  4. Plumber

Written by the company

We are a Midlands based property maintenance company. We provide heating, plumbing, electrical, refurbishment and general property maintenance services to both domestic, residential, industrial and commercial customers. From dripping taps to rewiring. From new kitchens and bathrooms, to landlord safety certificates. Our team of engineers and building maintenance specialists are highly trained and experienced. We are dedicated to solving your problem swiftly and effectively. Need an electrician? Need a plumber? Need a gas heating engineer? Call us on 0330 174 1357 Our team are ready to help


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

26 reviews

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Rated 5 out of 5 stars

Great service

Great service, ended up needing a new boiler, but not before Kevin tried everything possible to bring it back to life. I was left with heaters so that I didn't have to sit in the cold. Few days later lovely new boiler up and running, Shane did a fantastic job. All the engineers were very polite and respectful, but a big thanks goes to Sharon who quickly got an engineer out in the first instance and followed up the ordering and fitting of the new boiler so no time wasted. Thanks guys

7 January 2021
Unprompted review
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Reply from FM Systems

Thank you Karen for such a lovely review. We will pass on your kind words to Kevin, Shane and Sharon!

Rated 5 out of 5 stars

Replacement Boiler

As usual, a professional and honest service from the first phone call to arrange an engineer to assess the work to the competed job. Price quoted is what I paid. A very tidy job with great attention to detail and cleanliness. Finished in a day and half.

8 December 2020
Unprompted review
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Reply from FM Systems

Thank you for the review Dave!

Rated 5 out of 5 stars

Great service as usual from Magna

Great service as usual from Magna. Engineer arrived promptly at 8am, and job completed efficiently. All mess vacuumed up and everywhere left tidy. Invoice cost advised in advance so no surprises. Thank you, again, Magna.

7 December 2020
Unprompted review
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Reply from FM Systems

Thank you for taking the time to leave such a positive review Felicity. We do appreciate it.

Rated 5 out of 5 stars

Very helpful and efficient

They were very helpful , booking in the service quickly. Engineer was excellent and performed the service efficiently.

2 December 2020
Unprompted review
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Reply from FM Systems

Thank you for leaving such a lovely review Mrs Marshall, we really do appreciate it.

Rated 5 out of 5 stars

Excellent work promptly carried out.

Very prompt to respond to my enquiries and to give me a quote, and no delay in carrying out the work to a high standard. Everyone involved was professional and courteous on the phone and in person. I wouldn’t hesitate to recommend this company and will certainly use them again.

30 November 2020
Unprompted review
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Reply from FM Systems

Thank you for the review Sarah, it's great to hear you were happy with our service.

Rated 5 out of 5 stars

Following a site visit and quote the…

Following a site visit and quote the replacement sink and tap was fitted by the plumbing engineer on time, no fuss and allowed me to continue to work from home around the job. Very friendly, helpful and professional. Have booked for further gas works this week. Easy online payment system allows you to pay your invoice remotely so very easy to manage without having to leave the house. Not the cheapest company but clean and professional.

24 November 2020
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Reply from FM Systems

Thank you for the review and we will pass on your feedback to the engineer involved. We're glad you found our new online payment system easy to use!

Rated 5 out of 5 stars

Brilliant from start to finish

Brilliant from start to finish. We urgently needed a replacement central heating boiler for an old house with an ancient and complex hot water system. They were great. We now have a much more efficient system. Most importantly it is clear that everyone at Magna cares about delivering a good service and they really do deliver.

24 November 2020
Unprompted review
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Reply from FM Systems

Thank you for taking the time to leave this review Nicola. I have passed your feedback on to Jack and the team

Rated 5 out of 5 stars

Magna-IM have provided a range of…

Magna-IM have provided a range of trades during our extensive renovation, ranging from electrical, plumbing, stonework and carpentry.

Magna have sent anumber of tradesmen to site but our lifesaver has been Matt our carpenter who has spent the most time on site. We are extremely grateful to Matt who has made oak doors and fitted them, shelving and window cills, created bespoke cupboards, laid oak flooring, fitted oak weatherboarding, even turned his hand to other non carpentry work. He has been a revelation and is most definitely the star of the Magna business. We have no hesitation in recommending Matt as he is so professional, skilful, timely, polite and tidy, if only all other trades were like him. Thank you Matt.

24 November 2020
Unprompted review
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Reply from FM Systems

Thank you for such a lovely review. Matt is a star and we will be sure to pass on your comments.

Rated 5 out of 5 stars

Fantastic Service

Fantastic, efficient and quick service.
Fully recommend.

18 November 2020
Unprompted review
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Reply from FM Systems

Thanks for the review!

Rated 5 out of 5 stars

Magnificent Magna!!

From the site visit made by Chris to Mick turning up promptly at the given time to carry out the work (which can sometimes be a tricky issue with tradesmen 😬) they were great - both were very pleasant and efficient.
Magna made my plumbing problems a smooth experience! I never thought I could get so excited about a new tap that doesn’t drip!
I’ve used Magna on a number of occasions and they’ve always been friendly and helpful from start (with Sharon in the office) to finish.

13 November 2020
Unprompted review
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Reply from FM Systems

Thank you for your review. We are happy you are excited about taps :)

Rated 5 out of 5 stars

Magna Heating's team are a cut above the rest

Magna Heating's team are a cut above the rest, efficient ,professional, polite and courteous, qualities that sometimes in this day and age are hard to find. They are not the cheapest plumbers around but also are definitely not the most expensive. They give an honest service that is delivered with a smile. They are prompt responsive to questions and knowledgeable about the subject. All in all a great choice and i would wholeheartedly recommend them...try them, you may be surprised

9 November 2020
Unprompted review
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Reply from FM Systems

Thank you so much Tim for your kind words, I will be sure to pass it on to the team.

Rated 5 out of 5 stars

Highly recommend

I have used Chris and his company on many occasions and they are all reliable trustworthy efficient electricians who do their job well. Highly recommend.

27 October 2020
Unprompted review
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Reply from FM Systems

Thank you for the review Alex!

Rated 5 out of 5 stars

Responsive

Responsive, friendly, clear and good value. I’m delighted we have Magna to turn to for our boiler glitches. Always reassuring

5 October 2020
Unprompted review
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Reply from FM Systems

Thank you Sue for such a lovely review. We really do appreciate it and are glad you were happy with the service you received.

Rated 5 out of 5 stars

Needed a new bath and flooring

Needed a new bath and flooring, also chose matching tapes for my existing basin. The plumber arrived, he did find problems with with damp which was easy to to see, however it was dealt with. I was holiday for a week and left a key. On my return the bathroom was done. I'm thrilled it's perfect. If you want quality regardless of the size of bathroom please choose Magna they are great

5 October 2020
Unprompted review
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Reply from FM Systems

Thank you Tracy, we are so pleased you are happy with the service you received and thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Leak repair

Leak repair, hot tank replacement and boiler service - all done quickly and professionally. Cost as quoted.

29 July 2020
Unprompted review
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Reply from FM Systems

Thank you for your review Andrew. We are glad you were happy with the service.

Rated 5 out of 5 stars

Recommended

Friendly and Professional Service. Highly recommend Magna IM for plumbing, electrics and refurbishments.

16 July 2020
Unprompted review
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Reply from FM Systems

Thank you for your review Will and thanks for the recommendation!

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