Magical Moments Ireland 

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Rated 5 out of 5 stars

I had the pleasure of meeting Gwen in Dun Laoighre last Sunday. I just loved the sentiment in all her beautifully crafted products. I got in touch with her this week and she went above and beyond to c... See more

Rated 5 out of 5 stars

Finding Gwen and her business was truly a bit of luck. I've returned for many different personalised crafts and gifts. Gwen always adds her magical touch to any order requested. The quality and atte... See more

Company replied

Rated 5 out of 5 stars

I received today a family tree for my parents which Gwen custom made for me with a few extra bling touches and it's absolutely gorgeous. Gwen did an excellent job and I would highly recommend her, als... See more

Rated 5 out of 5 stars

I ordered a family tree as a wedding anniversary gift and the recipient loved it! Gwen was a pleasure to deal with. She responded quickly to any questions I had, took any ideas I had for the family tr... See more

Company replied

Company details

  1. Craft Store
  2. Art Handcraft
  3. Gift Shop
  4. Scrapbooking Store

Information provided by various external sources

Providing a wonderful selection of gifts and decorations for all occasions; with some individually hand-painted/crafted just for you!


Contact info

All reviews

(73)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had the pleasure of meeting Gwen in…

I had the pleasure of meeting Gwen in Dun Laoighre last Sunday. I just loved the sentiment in all her beautifully crafted products. I got in touch with her this week and she went above and beyond to create a thoughtful gift for a loved one. I highly recommend checking Gwens website out. There's something for every occasion.

17 June 2021
Unprompted review
Rated 5 out of 5 stars

Top quality as well as outstanding talent and kindness

Finding Gwen and her business was truly a bit of luck. I've returned for many different personalised crafts and gifts. Gwen always adds her magical touch to any order requested. The quality and attention to detail is second to none. Often little gestures and touches are added as a gesture from her company. Little gift cards added to items being posted as gifts with personalised messages included. Gwen always goes above and beyond to listen to your vision and make it happen with her magical touch.

14 April 2021
Unprompted review
Magical Moments Ireland logo

Reply from Magical Moments Ireland

Lynda, this feedback means so much, thank you for these lovely words. It truly makes it all worth while, I've a big beaming smile in my face😁Your custom and loyalty is so very much appreciated. 💛

Rated 5 out of 5 stars

Fabulous gift, excellent service

I ordered a family tree as a wedding anniversary gift and the recipient loved it! Gwen was a pleasure to deal with. She responded quickly to any questions I had, took any ideas I had for the family tree on board and it resulted in a fabulous, personalised gift. I would highly recommend Gwen to anyone who would like something similar.

8 April 2021
Unprompted review
Magical Moments Ireland logo

Reply from Magical Moments Ireland

Dear Katherine, thank you so much for your lovely words, I really love what I do and it means so much to me to see that my customers also love my products. Best always Gwen

Rated 5 out of 5 stars

Absolutely amazing customer service

Absolutely amazing customer service. I ordered an "our family picture frame" and Gwen responded immediately. I gave the go ahead to proceed late morning and it was delivered that evening. Absolutely delighted with it,very professionally done. Would not hesitate to recommend to anyone looking for a gift that is different and unique.

9 March 2021
Unprompted review
Magical Moments Ireland logo

Reply from Magical Moments Ireland

Rita, Thank you so very much for this lovely review, it really does make my day when I receive such positive, up-lifting feedback. And thank you for trusting me to make your gifts. Stay safe and well, Best always Gwen

Rated 5 out of 5 stars

Family Tree Frame from…

I ordered a Family Tree Frame from Magical Moments and not only was Gwen an absolute pleasure to deal with but her work is excellent, great attention to detail & presented fabulously. She was very professional and prompt in her replies and the turnaround was very good even at such a busy time of year for her I'm sure. I will certainly order other products again in the future.

19 November 2020
Unprompted review
Rated 5 out of 5 stars

Outstanding Service

I enquired about a Personalised Communion frame from Magical Moments at a time when the Communion season was almost over and they were no longer available from the website.
Gwen promptly responded to my enquiry and suggested she could create a piece similar to my request.
Throughout the following week, Gwen kept in close correspondence with me by giving me regular updates on how she was progressing with my order.
She sent me photos of the finished piece for my approval before sending it to me and patiently and willingly made any changes I requested.
To say I was delighted when I received the Communion frame would be an understatement.
Despite the fact that I had made quite a few changes, Gwen still managed to get the frame sent to me well within my time frame.
The packaging was very impressive. The frame arrived in large box, well secured and protected with lots of paper wrapping, bubble wrap and finally some tissue paper.
When I unwrapped the picture frame, I actually said "wow' out loud.
It was absolutely beautiful. All handmade and the attention to detail was remarkable. It looked so impressive.
When I presented the gift at the Communion, it was immediately proudly put on display for all the guests to admire.
If you are pondering whether or not to order an item from Magical Moments, I highly recommend you to go for it!
Gwen was an absolute pleasure to deal with. She went above and beyond for me. A complete professional, very genuine, engaging and reliable.
I can guarantee you that you won't be disappointed with either the quality of the product or the service you receive.
I have no hesitation in recommending Gwen and Magical moments for any of your gift needs. It's an 11 out of 10 from me.

21 September 2020
Unprompted review
Magical Moments Ireland logo

Reply from Magical Moments Ireland

Dear Elaine, thank you so so much for this wonderful feedback, which has made my day. I love what I do and take great pride in every piece that I make, so to receive acknowledgement of this makes it all worth while. It was an absolute pleasure to work with you and thank you for choosing Magical Moments for your gift ideas. Very best wishes always Gwen

Rated 5 out of 5 stars

Super Service

I ordered a family tree from Magical Moments and absolutely love it. Gwen was super accommodating and kept me up to speed on my order at all times. She was also so helpful and understanding when I made a spelling error! I would 100% recommend Magical Moments. A great service and I will definitely be ordering again!

7 August 2020
Unprompted review
Rated 5 out of 5 stars

Beautiful Robin Frames

I ordered a Robin frame as a gift for my sons grandmother, Gwen was in touch throughout the process and as soon as she sent me a picture of the finished frame I ordered a 2nd frame for myself. Such a beautiful personal gift made with love and attention to detail! I cannot recommend Gwen at magical moments enough, I will certainly be back in the future, her customer service is impeccable and I am happy to be able to support a small local business.

4 July 2020
Unprompted review
Rated 5 out of 5 stars

Personalised Boxes

Wow! We have just received our amazing memory boxes from Gwen at magical moments. They are absolutely stunning. The kids adore them and each one is unique. They are just beautiful. Thank you so much!!

3 July 2020
Unprompted review
Rated 5 out of 5 stars

Super Service

Super Service
I received a beautiful framed gift for my daughters birthday today, Gwen was so accommodating, I gave her very little notice and she pulled out all the stops to get it to me in time, much appreciated, I highly recommend this invaluable small business, a pleasure to deal with .

18 June 2020
Unprompted review
Magical Moments Ireland logo

Reply from Magical Moments Ireland

Ann, thank you so much for your lovely lovely review, it was really heartwarming to receive it. You're the best 😊

Rated 5 out of 5 stars

Beautiful handmade gifts for all occasions 💞…

Beyond happy with the most amazing framed Robin family for a 40 th birthday gift for a very dear cousin, who when she received the present on Monday the day of her birthday was ecstatic. The lovely talented Gwen could not have been nicer, she arranged it to be sent to Norfolk with a lovely card included. I cannot recommend highly enough. If you have a special event coming up and you want that unusual and personalised gift Magical Moments will not disappoint. Each gift can be tailor made with Gwen’s guidance. Thank you so much 5* +++

5 June 2020
Unprompted review
Magical Moments Ireland logo

Reply from Magical Moments Ireland

Susan, I am sorry it has taken me so long to respond to your review, but I just wanted to say thank you so so much for your lovely words. You are so very kind and I was completely over-whelmed with your feedback, it means so much to me and I truly mean it when I say it makes what I do so worth while. Thank you again for thinking of Magical Moments for your gift ideas and I hope to see you again in the future. Stay safe and well, best always x Gwen

Rated 5 out of 5 stars

I ordered a "Robin Frame" for a lost…

I ordered a "Robin Frame" for a lost loved one and it turned out beautifully. The quality was outstanding and the price very reasonable for the product you receive! Gwen makes everything so personal and even included a beautiful handwritten card with a message I had requested. The customer service was excellent with fast and detailed replies, she also checked in with me before completing the frame to make sure it was exactly what I wanted!
I have and will be recommending Gwen / Magical Moments to everyone!

3 June 2020
Unprompted review
Magical Moments Ireland logo

Reply from Magical Moments Ireland

Dear Saoirse, thank you so so much for that lovely review, it lifted my heart and put a big smile on my face. It means so much to me when a customer likes and buys an item I make, that alone is praise enough but to recieve such a lovely review, well that is so special. Thank you for your custom and I hope to see you again soon. Best always Gwen

Rated 5 out of 5 stars

Thank you so much Magical Moments for…

Thank you so much Magical Moments for the fabulous Keepsake Box you made for my daughters virtual Baby Shower yesterday. The box was beautifully made and the decorations were amazing. It was so tastefully completed - it will always be a treasure. Thanks to Gwen - such a kind, helpful and thoughtful person to deal with on- line. She made it all so personal, including a card and including a beautiful copy of a poem I wanted added to the box. It was delivered on time and as requested. Thank you Gwen. I couldn’t recommend you highly enough.
Anna

24 May 2020
Unprompted review
Magical Moments Ireland logo

Reply from Magical Moments Ireland

Anna, you are so very kind, I am blown away with your review; it is so lovely to receive such wonderful feedback. Exciting times ahead for you all when baby Golden arrives. Warmest wishes always and thank you so much for trusting Magical Moments to create this special gift!
xox

Rated 5 out of 5 stars

I ordered a large family tree in a…

I ordered a large family tree in a frame for my parents during the lockdown and I must say I’m absolutely blown away with the quality of the frame and the customer service from Gwen herself. She is absolutely amazing at what she does and is such a lovely kind person to deal with. I will definitely be coming back in the future.!

25 April 2020
Unprompted review
Magical Moments Ireland logo

Reply from Magical Moments Ireland

Kerri, thank you so much of or those lovely words they mean so much. I really appreciate it, my business wouldn't be possible without wonderful people like you. ❤️

Rated 5 out of 5 stars

Magical Moments

Such lovely handmade things made by such a lovely woman, very accomadating with what I wanted and that made them extra special. Thank you so much ❤️

2 April 2020
Unprompted review
Rated 5 out of 5 stars

A huge thank you to Gwen in Magical…

A huge thank you to Gwen in Magical Moments for making the most fabulous family tree for our parents 50th Wedding Anniversary. Its absolutely beautiful. Excellent quality and Gwen was so lovely to deal with and obviously takes a lot of care and pride in her work. Thank you Gwen, delighted with it!
Liane

20 February 2020
Unprompted review
Magical Moments Ireland logo

Reply from Magical Moments Ireland

Awh Liane, thank you so much for such a lovely review, it has made my day, and thank you again for the order. Best wishes always Gwen

Rated 5 out of 5 stars

I received today a family tree for my…

I received today a family tree for my parents which Gwen custom made for me with a few extra bling touches and it's absolutely gorgeous. Gwen did an excellent job and I would highly recommend her, also very quick delivery, next day in fact and package came very well protected in packaging. Only delighted, hope to do business again. Thanks Gwen

6 September 2019
Unprompted review

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