maeva.com Reviews 

8,477
•
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

Avoriaz:Antares accommodation Had some inconvenience on arrival which I won't go into, but the net result is that the on-site team sorted it the next day with great customer support. In fact, pr... See more

Rated 4 out of 5 stars

I booked accommodation in Flaine for four of us, through Booking.com Maeva made a change to our booking and BdC never managed to update our info and are hard to reach. Maeva by contrast, once I had th... See more

Rated 4 out of 5 stars

Stayed at Camping Jard in South Vendee for a 2 week family vacation. Park site very good and on site staff were friendly and attentive. The only downside was the maeva.com representatives. They didn'... See more

Rated 2 out of 5 stars

A few day before we set out we asked a few basic questions about where the apartment was located and parking. These were not answered but passed to the agent Flaine Reservations who were also not hel... See more

Company details

  1. Vacation Rental

Written by the company

maeva, c’est la petite dernière du Groupe Pierre & Vacances – Center Parcs. Son histoire a commencé en 2014, avec une ambition toute tracée : faire vivre à ses vacanciers des vacances tout sourire ! Le sourire, c’est la boussole de l’équipe maeva. C’est grâce à lui que des milliers de voyageurs font confiance à maeva chaque jour pour trouver sur le site la location de vacances qu’il leur faut – campings, maisons et appartements de particuliers. Avec l’ouverture de campings et d’agences à ses couleurs, son développement sur de nouveaux marchés à l’international et le lancement de nouvelles offres au service des vacanciers, maeva vous propose aujourd'hui plus de 50 000 logements !


Contact info

3.7

Average

TrustScore 3.5 out of 5

8K reviews

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No recent history of asking for reviews

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3.7

All reviews

(8,477)

201 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

lack of feedback

there is no answer to my questions twice

28 March 2017
Unprompted review
maeva.com logo

Reply from maeva.com

Dear Customer,

As a first step, we would like to thank you for taking the time to answer our questionnaire.

Reading your comment, we are sorry to hear your disappointment regarding our response times. A return will be made to you during the day by our Customer Service.

Please note that we place a great deal of importance on our customers' feedback, which is essential to improve our services.

All the team of Maeva.com wish you a pleasant day and we remain at your disposal if necessary.

Best regards,
Client service

Rated 3 out of 5 stars

Good stay but...

Accomodation was ok, taking the bus was easy, parking in the same building and easy to access but
- many services have to be charged in addition to the renting : TV, parking, baby bed,..
- parking was dirty
- it is not acceptable to pay 49 euros for the end of stay cleansing and to be asked at the same time to care about the bin (poubelles), to clean the fridge, to care about the bedsheets,...
- the partner chosen for WIFI (Trustive) was not providing a good access to the network despite the price paid for it

21 February 2017
Unprompted review

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