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Company details

  1. Fashion Accessories Store

Written by the company

Bij Mae Lilly vind je een groot aanbod unieke haaraccessoires en stainless steel sieraden van hoge kwaliteit.


Contact info

4.8

Excellent

TrustScore 5 out of 5

158 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

I suspect its one of those dropshipping…

I suspect its one of those dropshipping webshops, reselling you cheap chinese products. They claim it is all hand made and "mulberry silk" but i received obviously plastic smelling products that had the "made in china" tag still on it. Also it came in a box that had some other company name on it

3 February 2025
Unprompted review
Mae Lilly  logo

Reply from Mae Lilly

Hi!

I think you have left a review at the wrong company.
We don't sell any cheap Chinese products.

Maybe you mean the handmade eye masks of Beauty Pillow, these are real products from them. If you are not satisfied about the quality maybe you can contact them through www.beautypillow.nl Thanks!

Best regards,

Mae Lilly

Rated 1 out of 5 stars

Bad qualities copy's

Iv written to this company to ask for their return address as the jackets I received were bad copies, unless I hear anything in the next week I will take this further

12 January 2025
Unprompted review
Mae Lilly  logo

Reply from Mae Lilly

Hi!

I think you left a review at the wrong company, we don't sell jackets and you aren't a customer of ours. Can you please remove this review? Thanks!

Best regards,

Mae Lilly

Rated 1 out of 5 stars

Return due bad quality

Return due bad quality! Week ago i sent you the return request but i never got any reaction. I need urgently this voucher, because according to Dutch law i can return the product in 14 days after receiving. Do not wait any longer, just send me a voucher.
I do not recommend to buy from this company, quality is bad. Paint sprayed uneven on plastic hairclips, fragile construction. Also i don't like to pay the return kosts myself, as it says on the website! 
Order #2797

5 August 2023
Mae Lilly  logo

Reply from Mae Lilly

Hello Anna,

we never received your message so that's why you didn't get any answer, sorry for that. Our website says return costs are for the customers so therefore we could not send you a return label.

Sorry to hear you are not satisfied about the quality, it's actually the first time we hear that :( We will send a discount code on your email to compensate.

Best regards,

Mae-Lilly

Rated 5 out of 5 stars

Awesome products, fast shipping

Lovely products, well and beautifully packaged.

16 June 2022
Mae Lilly  logo

Reply from Mae Lilly

Hi Mimi,

thanks so much for your review, we are very happy to hear that you are happy with your purchases :)
Hope to see you soon again in our shop!

XOXO
Mae-Lilly

Rated 5 out of 5 stars

Great 😊

Fast delivery, nice packaging and great products! Loved the scrunchies and will definitely shopping again! ☺️

10 January 2022
Mae Lilly  logo

Reply from Mae Lilly

Hi Anna,

thank you so much for your nice review!
Hope to see you soon again in our shop!

XOXO
Mae-Lilly

Rated 5 out of 5 stars

Second order and would order again.

My second order and again really happy with the service and quickness of receiving. With this order they forgot to add one scrunchie, but after contacting them they send the forgotten piece on the same day, with me receiving it next day. with the added bonus of 2 cute hairclips. 10/10 would order with MAE-LILLY again. Great quality of scrunchies, also the big hairclips are also very nice.

2 October 2021
Unprompted review
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