From initial contact through to completion of the work Neil and his colleagues, at Madola Energy, have been outstanding. The price for an upgraded Solar PV system was very competitive. All works... See more
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Was toying with the idea of getting solar panels and a battery but didn’t like the idea of paying anything upfront. Madola Energy helped arrange finance through Home Tree Finance, which made i... See more
I couldn’t be happier with the service from Gary and the team at Madola Energy. They were professional, efficient, and left everything clean and tidy. Their support didn’t stop at installation — t... See more
I’ve been wanting solar panels and a battery for a while but couldn’t afford the upfront cost. Madola Energy put me in touch with Home Tree Finance, which meant I could get everything installed... See more
Company details
Written by the company
Madola Energy is a leading provider of solar power solutions for businesses and homes across the UK. Since our founding in 2013, we’ve been dedicated to providing high-quality, reliable, and sustainable solar power installations that help our customers save money, reduce their carbon footprint, and make a positive impact on the environment. At Madola Energy, we’re committed to staying at the forefront of new and innovative technologies in the solar power industry. Our team of experts is constantly researching and developing new solutions to help our customers maximize their energy savings and minimize their environmental impact. Make the change today and Go Solar,with Madola!
Contact info
Unit 11 & 12, Old Geith Works, Crown Business Park , NP22 4EF, Tredegar, United Kingdom
- 01495 722638
- info@madolaenergy.com
- madolaenergy.com
4.7
Excellent
63 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
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Had solar panels on order
Had solar panels on order. Fitting cancelled 4 times from March to August 2022, then insisted they were fitted the day I was going away! God what a mess they left. Holes drilled in walls and just left open. Mess everywhere. Still trying a year + on to get the solar monitoring equipment.
Finally arrived today, can't get it working, rang for support, told within an hour. 5 hours on, silence. Seriously bad customer service. I went through city energy last year and it was subcontracted to Madola, I now know, having spoken to city energy, city energy don't use them anymore after concerns about the standard of the work, can't imagine why!!
Update.
As I was told by City Energy themselves they stopped using Madola I do not acceptadolas de ial.
Finally got the dongle after over a year to be able to work the app. Was told to push harder when the light wouldn't come on, so I did. Now the pins on the inverter are bent and Madola take no responsibility.
Seriously, my advise, stay away from Madola.
19 September 2023
Unprompted review
Reply from Madola Energy
Thank you for taking the time to share your feedback. We genuinely apologise for the inconvenience you have experienced, and we are deeply committed to addressing your concerns.
Firstly, we were unaware of the issues you encountered until recently, and we are taking steps to ensure better communication in the future. Regarding the solar monitoring equipment, while there was indeed a small cost associated, we decided to waive this fee for you as a gesture of goodwill.
It's essential to note that we always recommend waiting for a technician to install such equipment to avoid any complications. We're genuinely sorry to hear that there was an attempt to self-install which led to damages. Our team is always on standby to assist and ensure a seamless installation process.
Lastly, the information about City Energy is not accurate. We continue to have a strong working relationship with them. We value transparency and always strive to maintain our relationships with partners and clients alike.
Warm regards, Madola Energy
Fast, professional and competitive
Very impressed with their work. From quote to installation took a week and officially running off solar. The team were friendly, happy to answer all my questions and helped me build the right solar system for me.
29 July 2023
Unprompted review
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