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MadfutShopReviews 

234
•
TrustScore 4.5 out of 5

4.3

Online Marketplace
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See what reviewers are saying

Rated 4 out of 5 stars

The prices are cheap and the site is trustworthy. The only reason that I put 4 stars instead of 5 is because the Instagram account didn't message me at all so I could verify the payment but it all wo... See more

Rated 5 out of 5 stars

The website is a great service for the players of MADFUT to use as it allows them to purchases bundles and bot trades and much more of their liking. Not to mention there are regular discounts g... See more

Rated 5 out of 5 stars

It's impossible to talk about a store that sells MadFUT items and not mention Madfutshop.com They have everything you need. Coins, cards, packages, trading bot, LTM points. In addition to a super at... See more

Rated 5 out of 5 stars

Bought products 4-5 times from this store, customer service is always friendly and responsive, products are so useful. The special offers are also great as they offer amazing value for money.

Company details

  1. Online Marketplace
  2. Promotional Item Store

Written by the company

Madfut Shop is your one-stop destination for all things Madfut! With a global reach, we specialize in providing an extensive variety of MadFut products to enthusiasts around the world. Whether you're looking for the latest MadFut cards to enhance your collection, seeking to amass a fortune with MadFut coins, or aiming to score big with our exclusive MadFut packs, we have you covered. Plus, our MadFut bundles are perfect for those looking to get a fantastic deal on a combination of Madfut items. Dive into the MadFut madness with us and experience a premium MadFut marketplace that caters to all your MadFut needs!

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

234 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.3

All reviews

(234)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Horrible

Horrible. They are Not answering, and you have got ni Chance to cancel the order.

15 December 2024
Unprompted review
MadfutShop logo

Reply from MadfutShop

Hi Marcel,

Thank you for your feedback, and I’m truly sorry for the experience you had. I understand your frustration regarding the lack of communication and the inability to cancel your order, and this is not the level of service we aim to provide.

To make things right, I’d like to personally look into your order and ensure any outstanding issues are resolved promptly.

We’ve recently implemented a new system to streamline our processes and ensure that communication and order handling are much faster moving forward. Your feedback is invaluable in helping us improve, and I appreciate you bringing this to my attention.

Thank you for your patience, and I hope we can regain your trust.

Best regards,
Oscar.

Rated 1 out of 5 stars

Horrible customer service

Absolutely horrendous customer service. Ordered 8 days ago and still not received order. They keep delaying and not answering. Wouldn't recommend it.

28 November 2024
Unprompted review
MadfutShop logo

Reply from MadfutShop

Hi Samuel,

I am truly sorry for your experience and the delay in receiving your order. I completely understand your frustration and take full responsibility for the inconvenience caused.

We’ve been working hard to improve our communication and order fulfillment processes, and I’d like to assure you that we’ve implemented a new system to ensure all future orders are fulfilled promptly and without delay.

If your issue has not yet been resolved, please reach out to me directly at contact@madfutshop.com with your order details, and I’ll personally ensure this is handled immediately.

Your feedback is important to us, and I deeply appreciate you bringing this to my attention so we can continue to improve.

Thank you for your understanding.

Best regards,
Oscar.

Rated 5 out of 5 stars

Great service and trustworthy

I have ordered from them a few times in the last few weeks. They provided great service, and were always willing to solve any issues with my order in a timely manner.

17 November 2024
Unprompted review
Rated 5 out of 5 stars

Good store

Good store. Always available and the order is always delivered within one day. The staff is always friendly and helpful if you don't understand something. Everything is great can't complain.

17 November 2024
Unprompted review
Rated 4 out of 5 stars

Great quality items

Great quality items, service was really good only downside was delivery was a little longer than anticipated but great value for money. Would recommend!!

17 November 2024
Unprompted review
Rated 1 out of 5 stars

Don’t waste your money

Absolutely horrendous customer service. Ordered 5 days ago and still not received order. Only one question was answered in the chat and haven’t heard back since. The Discord is messy and difficult to understand. Don’t waste your money people.

14 November 2024
Unprompted review
MadfutShop logo

Reply from MadfutShop

Hey there Ollie,

I apologise that you have been treated like this, I never like to see customers not get their order.

Firstly, there is a small delay with orders at the moment, as we are quite busy, but we are sure to send your order to you, with added compensation for the delay. We understand you find the Discord 'messy' and 'difficult' . We will work into the future to make it easier.

To currently get an order, it is less than three steps... we apologise you couldn't get it properly, I will get your order sorted for you right away.

Once again I apologise for the troubles.

Oscar
CEO.

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