madepants.com Reviews 2,114

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 688 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting the excellent material and construction, which many find to be well-made and durable. The ordering process is frequently described as easy and straightforward, with many appreciating the smooth user experience on the website. Many consumers are pleased with the fit and style of the items, often finding them comfortable and true to size, leading to repeat purchases. However, some reviewers were not happy with the delivery service, noting that it could be slow or that items arrived later than expected. A few other people also felt that the product quality was poor, with some items not matching the online descriptions or appearing cheaply made. Additionally, some customers expressed dissatisfaction with the return process, finding it difficult or costly, especially for international shipments.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the quality of materials and... See more

Quality

People report positive experiences with quality, with many reviewers praising the good quality of the... See more

Order

Reviewers express satisfaction with the ordering process, often describing it as easy to follow and complete,... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with some customers praising quick shipping,... See more

User experience

Clients share positive opinions on user experience, frequently highlighting the ease of navigating and using... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Really wanted to read reviews for each product. Looking for feedback on quality of material, fit, etc. looking forward to receiving my order and hoping to love it!

Rated 5 out of 5 stars

Easy to use website even though i tried to use new credit card, it went through but think my bank was being over cautious as the first time id used it.!!! Have ordered before from madepants and loved... See more

Rated 5 out of 5 stars

This is a most interesting store. I love denim and they had interesting styles at reasonable prices. I purchased a wonderful “Jeans” dress which I received today. It is extremely well made and fits pe... See more

Rated 5 out of 5 stars

Item ordered is just perfect & exactly as described...Easy website to shop on & item arrived in good time....So pleased with my dungarees (Think you call them overalls in uk we call them dungarees) im... See more


Company details

  1. Women's Clothing Store
  2. Boutique

Written by the company

Family Owned Online Boutique


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

It was a smooth process

It was a smooth process, the item was appealing and though some of the reviews about quality weren’t favorable I’m going to trust that the company stands by their merchandise and if I’m not satisfied then they will EASILY resolve the issue.

4 April 2026
Unprompted review
Rated 5 out of 5 stars

No restocking

I like your company because of the uniqueness of your merchandise, the shipping isn't too bad i received my first order in two weeks I'm currently waiting on my second order, my concern has me wondering is this a fly by night company because I wanted to buy a particular item which was out of stock, I asked when will the item be restocked only to be told we have no intention of restocking this item I did however choose another item but I really wanted the garment I spoke about.

23 March 2026
Unprompted review
Rated 4 out of 5 stars

Love my items .... but have a complaint on one item

Everything.... was easy to find and navigate through.... My complaint comes with the oversized coveralls the riveting came out of the bibs ..... on both sides ... they need to be double stiched or reinforced to be made stronger..... I waited to long to ask for a refund or exchange..... the material can't support the resistance, pressure of the wear and stress they rip out .... causing no support to hold the coveralls up ... I had one strap to hold the bibs up .....

28 March 2026
Unprompted review
Rated 5 out of 5 stars

Dope Fit

I am so happy with my purchase!!! My olive green overalls, fits exactly how advertise. And also, it’s so dope and stylish. You guys are mad creative!!! Keep up the good work!!!

I’m also happy that it was in a Big & Tall size option. Most of your things on your site are smaller size, but this thing fits perfectly. Hopefully you guys get more larger size Clothing items in the future. But again amazing aesthetic and design sensibility much respect!

27 March 2026
Unprompted review
Rated 1 out of 5 stars

CHINESE SCAM!!!

CHINESE SCAM!!!

I google imaged their product photos and they were stolen from different shops. They're also taking money for products they don't have!!

Before realizing that, I ordered two items from them. I hadn't heard from them for over 10 days so I contacted, and they replied the products were OUT OF ORDER!

I asked them to cancel the order, and they stopped replying to my messages. I filed dispute on my credit card company, hope they'll take my money back...

28 March 2026
Unprompted review
Rated 5 out of 5 stars

I’ve been looking for these pants

I’ve been looking for these pants, and these checked all the boxes. Looking forward to receiving them and checking them out in person. The ordering process was easy and the item description was great.

28 March 2026
Unprompted review
Rated 4 out of 5 stars

Overalls

The ability to track the item from start to arrival. The item arrived well wrapped. Pleased with the item, I will order again.

21 March 2026
Unprompted review

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