The products are absolutely fine though the strapless bras are very basic in design, yet are the same price as the bras with straps and fastenings. The worst aspect was how slow the dispatch and deliv... See more
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At Madam Muse, we believe that underwear is more than just fabric and lace. It is confidence, joy and the reminder that your power is yours. We celebrate every shape, story and moment with lingerie that feels as good as it looks.
Contact info
United Kingdom
- support@madammuse.co
- madammuse.co
No recent history of asking for reviews
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Replied to 8% of negative reviews
Typically replies within 2 weeks
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Great bras and my at home go to as it’s…
Great bras and my at home go to as it’s so comfortable. I gave one to my pregnant daughter and she is also loving it. Great fit, supportive and great value
Very disappointed in this bra and…
Very disappointed in this bra and company. The order took over a month to arrive, and when it did they are not at all what I expected. I am a solid 36 - D and the bra was WAY too small for me, and very uncomfortable. I am still trying to get a reply so that I can return for a full refund (their policy indicates that I can do this after emailing them and getting a response). Please don't fall for this like I did.
No response reguarding refund
Ordered and received 2 strapless bras which where bigger than measurements online stated .Emailed customer service to arrange return and Refund,I received email requesting photo of items which I sent twice on seperate emails, I have had no reponse.I have messaged on social media and get generic response .
The bra fits perfectly and so comfortable
The bra fits perfectly, gives shape and support with zero wire. So comfortable... love this bra... have ordered two more...
I liked the fit of the bras I ordered…
I liked the fit of the bras I ordered and they still feel comfortable at the end of the day. Delivery took longer than expected.
Very happy with my new bras
Very happy with my new bras. I followed the sizing guide, and despite some misgivings, I’ve found these bras to be super comfortable and actually supportive, despite my fairly large breast size!
The only issue I had was quite a lengthy wait for delivery, although I was given regular updates regarding the status of my order. Overall, very satisfied with my purchases.
Hopeless experience
I gave my precise measurements which the company read as Large. In the post I received size Small with little hope of an exchange. How could they get it so wrong?
Happy customer!!
I ordered two bras a black and a leopard print. They are amazing. I love how they fit and how they feel. Is there any chance you could make a racer back one?
Very soft but supportive
Very soft but supportive. I had to try again on sizing for a little more comfort, great customer service for that to happen.washes well. Stays put, no straps sliding.
Great customer service and high quality…
Great customer service and high quality items. Ordered the wrong size and they replaced them with the correct size.
Bras are banging
Thought I'd been scammed when I looked at reviews but honestly the most comfy bra I've owned. It came with an extender which I didn't need and makes my boob's look pretty good. Thanks 💪
I have tried many bras over the years…
I have tried many bras over the years and this was comfy straight out of the bag.
No lines or back fat under T-shirts and supportive without any wires. So good I’ve ordered 2 more.
Really poor fitting bra
Really poor fitting bra, not seamless at all. The padding is visible and doesn’t cover at all.
I’m trying to return it but am now being ignored by the company. I never received a confirmation email so have no order number!!
Avoid avoid avoid!
Still waiting on my 2 nd order
Ordered the ‘seamless’ balconette
Ordered the ‘seamless’ balconette. More like a minimiser. I can see the seams and there is nowhere near the expected lift. Took ages to arrive. Waste of money.
Easy to order & exactly what I wanted
Easy to order & exactly what I wanted - even though I didn’t know it!
I have at last found a comfortable bra
I have at last found a comfortable bra. Now ordered 2 more.
I liked the softness of the bras but…
I liked the softness of the bras but they are not seamless through the back of clothes which is a little disappointing- trying a new style to see if that changes anything
Did not fit
Did not fit
12 emails later still waiting for refund they say full refund then start offering percentages
Poor after sales
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