The products are absolutely fine though the strapless bras are very basic in design, yet are the same price as the bras with straps and fastenings. The worst aspect was how slow the dispatch and deliv... See more
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At Madam Muse, we believe that underwear is more than just fabric and lace. It is confidence, joy and the reminder that your power is yours. We celebrate every shape, story and moment with lingerie that feels as good as it looks.
Contact info
United Kingdom
- support@madammuse.co
- madammuse.co
No recent history of asking for reviews
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Replied to 8% of negative reviews
Typically replies within 2 weeks
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Loved the bra
Loved the bra, fit and felt great when wearing. I will be ordering another one in the near future if you have any deals.
Loved the fit and quality of these…
Loved the fit and quality of these bras. They are so comfortable and flattering!
I love the no lace frills on this bra…
I love the no lace frills on this bra due to the skin condition I have. There’s no itching at all.
Took 3 weeks to arrive
Took 3 weeks to arrive. When it arrived it’s nothing like advertised. Runs very small and does nothing to life your girls. Do not recommend .
I ordered a bra
I ordered a bra, it came late they let me know it would be a little late due to hi volume of sales...got the product and it was so small I had to add an extension and the cubs were way too small yet the bag stated the correct size ..dialed their phone number 15 times busy all the time...emailed the customer service and waiting ...their product was not as described and looked nothing like the video and they sent these tiny nipple covers which were a joke...not happy...36.00 for a really cheap product!!!
No good if you are over a D cup size
If you are over a cup size D please don't bother to order. It's laughable how small their cup sizes are!!! Their band sizes are true to size. You cannot get a refund either. They happily sent me another bra which was a size up cup size (apparently an F?!) which was way too small. Now I have two bras that are two small and £24 down. Also worth noting it's a really generic bra with no branding/label on it! So definitely expensive for what it is.
Easy to order
Easy to order. Size guide was perfect.
Website so so easy to find what you need.
Choice of colours:patterns are really nice.
As a women who needs a good supportive bra and have worn underwire for the last 28 years these are a game changer.
No wires sticking in. Really comfortable.
Nearly feels like your not wearing a bra yet gives the support and shape I need in a bra.
I have just put in my second order and will be getting more again.
Really really impressed.
Lovely and soft to wear all day after…
Lovely and soft to wear all day after having breast cancer, these are lovely bras
DO NOT BUY FROM THIS COMPANY
DO NOT BUY FROM THIS COMPANY
Purchased 2 bras from this company that I believe was a UK based company, only when it’s been despatched do you realise it’s another company in china! Took ages to arrive and just as I thought, poor quality. Sizing awful and cheap material. Went to raise a return as stated on their website, must email first. Did this on multiple occasions with no response from them. Had to raise a case within PayPal. Still waiting on refund even though I have proof they have received the items back to them. Please avoid this company!
So comfortable
I have been unable to find a comfortable and well fitting bra.
This is a terrific bra, so comfortable, I forget I’m wearing a bra.
Was so satisfied, I ordered a second bra
Delivery was slow
Overall, the gals are happy
Overall, the bras are better than average. I like the cups and the straps, but the band is not as comfortable as I would like. Overall, I am pleased.
The bra was very soft and comfortable
The bra was very soft and comfortable. Sizing was perfect.
The only problem is delivery takes ages…
The only problem is delivery takes ages the item is brilliant and have ordered 2 more.
Product is lovely
Product is lovely, fantastic fit and very comfortable. However delivery took ages to get here. I would order more if delivery was better.
I started with one madam muse jelly bra…
I started with one madam muse jelly bra in hope it would answer my prayers for comfort & at long last it has! Comfort without feeling like your wearing a bra!
I now have 3 bras from here and will come back for more. Bravo 👏
Order was delivered quickly
Order was delivered quickly, with good notification. I bought these bra's for my wife. And she was pleased with them so she ordered more for herself.
Unless you like giving money away for free - don't bother
I purchased as I was under the impression this is a UK based company, but that's my error. The 2 bras, one was strapless were of poor quality, and the sizings were completely off. I started to make contact to return them for a refund and this is still going on since 9th June. When they eventually agreed that I could return the items (at my expense), I sent them straight away and paid for tracked delivery. The bras have been back with them since 20th June and I am still to receive a refund, despite numerous emails to them. I am now being ignored completely, despite them owing me £40.00. I would not recommend using this company
Unbelievably dodgy
Unbelievably dodgy! My order arrived and I tried it straight away. Quality shocking, sizing completely crazy so emailed them to find out how I get a refund! Then the nightmare pursued! They kept offering “alternatives” but if I accepted other sizes and they weren’t right I wouldn’t be able to refund (illegal!) distance selling rules are there for a reason!!! I asked numerous times for them to just tell me how to get a simple refund and was blocked everytime with request for pictures or have 30% back and keep the crap items!! Now I have to pay for shipping! AVOID!!!!
Cannot get a refund - don’t bother buying
Disappointed with it as flattens my shape (found it to fit more like a minimiser bra which is not what I wanted - I did use their info to order the correct size). Trying to return it for a refund - they advertise a 30 day money back - it’s a joke. Taking ages to respond to emails and being offered store credit or 30% refund if I return it. I feel scammed
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